The internet is truly a required service for any organization to be successful in 2018. But what if your programs are meant to serve people who are among the 60 million Americans who don’t have internet access at home?
The Digital Adoption survey seeks to understand how organizations are making decisions and addressing the challenges of internet access and use by both staff and the communities they serve. The good news is digital adoption is increasing, but there are still gaps or needs among specific communities that digital inclusion programs have the opportunity to address.
