Amnesty International Canadian Section (English Speaking) also known as AICSES is looking for an Information, Technology and Systems (ITS) Support Specialist.
The Information, Technology and Systems (ITS) Support Specialist provides technical expertise across the Amnesty International Canada (English Speaking) branch. The ITS Support Specialist role is key in supporting the organization’s digital infrastructure and ensuring the availability and ongoing maintenance of our infrastructure systems and its components. Reporting to the Manager of Information, Technology and Systems (ITS), this position will be responsible for building robust ITS guidelines and documentation, coordinating the procurement, configuration, and distribution of hardware necessary to support our hybrid work environment, onboarding and offboarding employees, managing access to and providing support on systems and tools, and will play a pivotal role in contributing to IT projects that support AICSES activities.
The incumbent will collaborate with colleagues across the section to contribute to improving processes, practices, systems, and the use of tools to ensure they are equitable, transparent, and efficient. In addition, they will support the implementation and roll-out of any new platforms, tools, and ways of working that are aligned with our strategic priorities and our ongoing commitment to ARAO-DEI.
The successful candidate must bring a lens of anti-racism, anti-oppression, gender mainstreaming, intersectionality, inclusivity, and accessibility to external and internal work, to all interpersonal interactions, and in line with any organization policies and protocols.
