Associate Director, Information Systems

About the Organization

ClimateWorks Foundation is a global organization committed to our mission: to end the climate crisis by amplifying the power of philanthropy. Since our founding in 2008, we have awarded over $1.3 billion in grants to more than 600 organizations advancing climate solutions around the world. We helped grow the field of climate philanthropy to where it stands today, establishing infrastructure, global networks, and momentum for continued growth. Through our Global Programs and Services, we equip philanthropy with global knowledge, networks, and solutions to drive climate progress.

Scaling solutions: Our collaborative Global Programs — focused on solution areas including carbon dioxide removal, cooling, industry, transportation, and more — produce results that are bending the greenhouse gas emissions curve. From the U.S. to Europe, China, Brazil, and beyond, we collaborate with a diverse community of funders, NGOs, and climate leaders to accelerate just and equitable climate solutions.
Guiding and supporting funders: Our Global Services provide funders with comprehensive resources to assess, build, evolve, and execute high-impact climate-giving strategies. Our Global Intelligence service equips funders and the climate community with climate insights to pinpoint opportunities for impact and philanthropic insights to help identify investment priorities. We facilitate Global Collaborations that enable funders to increase individual and collective impact. Our Global Grantmaking services enable funders to invest in climate solutions around the world.
Fostering collaboration, exploration, and growth: Our collaborative approach and commitment to learning ensures that we continuously explore innovative ideas and emerging opportunities — all with the aim of scaling philanthropy-supported initiatives to help end the climate crisis.

As experts in climate science, public policy, economic and social analysis, and strategic philanthropy, ClimateWorks’ staff understands the multi-faceted challenges and opportunities of climate change. We are researchers, strategists, collaborators, and grantmakers who care passionately about our mission. For more information, please visit www.climateworks.org.

Department Summary

The Information Systems & Technology Department (IS&T) serves as a key partner within the broader operations function at ClimateWorks, managing and optimizing the organization's use of technology and information to support key business objectives. The IS&T team owns the development and maintenance of the long-term roadmap for ClimateWorks’ broader systems architecture, including the ongoing development of system implementations, features, and functionality enhancements. In addition, user support and help desk, risk management, cybersecurity, infrastructure management, and network administration are core responsibilities of the IS&T department.

The Information Systems division within the IS&T Department also collaborates closely with the Global Intelligence Department to curate and maintain the systems and processes that are used to collect, store, analyze, and share climate and philanthropic insight-related data with internal staff and partners. The philanthropic insights function of the Global Intelligence Service is one of many shared responsibilities between the Global Intelligence team and the Information Systems team in support of the Global Intelligence Service.

The Associate Director, Information Systems will report to the Senior Director, Information Systems & Technology to provide strategic and operational support for key internal business processes and related information systems. The successful candidate should have 7-10 years of experience working in complex organizations directly managing people and teams, in addition to experience managing integrated data and systems architecture projects. They should be strategic thinkers who are able to see how departmental processes and data points are interconnected. They should be able to identify opportunities to streamline and increase efficiencies of information sharing within those workstreams, leading systems and integration implementations in a clearly communicated, diplomatic, and persistent manner.

Essential Tasks and Responsibilities

Manage and lead the ongoing integration of key business processes – including the underlying connected data across financial and programmatic processes.
Directly manage two full-time staff, as well as multiple contractors and vendors; provide strong leadership, including mentoring and coaching for support staff to create a high-performing cohesive team.
Oversee the day-to-day operations for all Salesforce implementations, including the project management and systems administration functions.
Own the administration function and capacity needs of multiple Salesforce instances across ClimateWorks.
Continually identify opportunities for system improvements and increased user adoption through deep user engagement.
Lead the communication and documentation of the systems and data architecture including the connection of linked processes.
Manage 3rd party integration tool(s) and related vendors (Workato) and the numerous data automation across key business systems. Identify opportunities and manage the implementation of additional data transfers and increased efficiencies in existing automation.
Own the strategic understanding of how data and systems integrate/connect, including the complexities of varying requirements and legacy systems and processes across departments.
Manage the technical and organization-wide process for maintaining and evolving the taxonomy used to track all activities supporting ClimateWorks’ programs and services.
Effectively lead change management efforts across the organization supporting technology implementations and process changes.

Required Qualifications:

7-10 years of experience in people management in addition to information systems management, experience working in philanthropic organizations preferred.
A successful track record of delivering complex systems and new features on-time and on-budget.
Experience leading collaborative business requirements processes for internal and external stakeholders in complex, ambiguous, multi-stakeholder projects.
Knowledge of business systems and databases including Salesforce CRM, Pardot, Fluxx Grants Management System, Intacct, Adaptive (Workday) and project management applications such as JIRA and Asana. Salesforce certification or comparable work experience preferred.
Knowledge of and experience with 3rd party integration (IPaaS) tools like Workato (preferred), Jitterbit, Zapier, etc. to facilitate data automations across core business systems including experience in identifying prospective data automations to increase efficiencies.
Ability to verbally and visually present complex concepts and technical information to a non-technical audience in a clear and concise fashion.
A team player with a superlative ability to collaborate with others across the organization.
Adept in identifying relative level-of-effort required and associated complexities for technical projects to determine realistic approaches and roadmaps.
Meticulous attention to detail and strong organizational skills.
Ability to work effectively and efficiently with minimal supervision, including working under pressure and managing shifting priorities.
Strong writing, editing, and interpersonal communication skills.
Experience and comfort working in a highly collaborative and deadline-driven professional environment.
A commitment to a diverse, inclusive, and equitable work environment.

Compensation

ClimateWorks offers an excellent benefits package and a competitive salary that is commensurate with experience (geographic differential applied based on location).

Salary Range: $120,000 - $140,000 annually ***ClimateWorks strives to create an equitable culture of transparency and fairness.

Location

ClimateWorks Foundation is based in the San Francisco Financial District. This position is classified as US Flexible. Exceptional candidates can work from the SF office or from other locations, geographic differential applied to compensation based on local cost of labor.

Commitment to Racial and Social Justice

At ClimateWorks Foundation, we are driven by our vision of creating a thriving planet for all living beings for generations to come. We aim to foster an inclusive workplace that values diverse lived experiences and emphasizes the voices of marginalized people — especially Black, Indigenous, and People of Color — who are most vulnerable to climate impacts, and whose voices, ideas, and leadership are crucial to winning the climate fight.

To ensure that we are making meaningful progress, we have made a set of diversity, equity, and inclusion commitments across all dimensions of our work to further our mission and realize our vision. For more information, please visit: Fostering Racial and Social Justice in Pursuit of our Mission

ClimateWorks Foundation is committed to building a staff that reflects the global community our mission serves. Candidates from underrepresented backgrounds are encouraged to apply.

Equal Employment Opportunity

Equal employment opportunity and having a diverse staff are fundamental principles at ClimateWorks Foundation and as such we are committed to creating a diverse and multi-cultural work environment. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

ClimateWorks Foundation is committed to complying with all laws protecting qualified individuals with disabilities, as well as employees’ religious beliefs and practices. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment. ClimateWorks Foundation will provide a reasonable accommodation for any known physical or mental disability of a qualified individual and/or employees’ religious beliefs and practices, as required by law.

If you require an accommodation, please notify Human Resources. Once ClimateWorks Foundation is aware of the need for an accommodation, it will engage in an interactive process to identify possible accommodations.

Application Process

All qualified candidates are encouraged to apply as soon as possible. To be considered for this position, interested candidates must submit a resume and cover letter. This position will remain open until filled.

Employment at the ClimateWorks Foundation is at-will.