Nonprofit Technology Consultant

For a full position profile: https://bit.ly/BG-NP_Tech

The Opportunity

Benefactor Group is growing and we are seeking a consultant to join the nonprofit technology (NP Tech) team. The NP Tech team supports our clients with all things related to systems and data. You will partner with organizations enriching our communities in diverse ways: creating art, transforming healthcare, relieving hunger, and nurturing young people. You will work with a smart, collegial, and curious team who care deeply about the work we do.

The successful nonprofit technology consultant has an instinct for what makes a high-performing, data-driven nonprofit. You will assess a client’s environment, compare it to best practices, and make observations and recommendations to close the gap. You will also support your colleagues with “all things data” – including fundraising analysis, capacity and affinity scoring, predictive analytics, and data hygiene.

The ideal candidate will understand fundraising fundamentals from direct-mail concepts to portfolio management and prospect research. They will be passionate about fundraising systems and comfortable conducting interviews, gathering and analyzing data, and making recommendations to support our clients in achieving their goals.

Position Description

Nonprofit Technology

The purpose of the nonprofit technology service line is to support our clients in becoming more data-driven. We do that by helping our clients with the following.

• Assess requirements and find and adopt new technology, with an emphasis on CRM software.
• Assess and improve systems. “Systems” include the people, processes, technology, and culture necessary to be a high-performing fundraising operation.
• Improve analytics and business intelligence, such as enhancing code structures, establishing measures, creating reports and dashboards, and providing coaching.
• Determine internal readiness for a campaign or major fundraising initiative by rating their current capabilities and comparing them to the needs of the proposed initiative.
• Understand and navigate the fundraising technology marketplace.
• Understand the comprehensive data needs of our clients (e.g., prospect research, wealth screening, affinity scoring, etc.).

Client Service

This is a consultant’s primary role and includes completing client work within the scope of the project. As a nonprofit technology consultant, client work will include supporting nonprofit technology projects and analysis and support for other service lines at Benefactor Group. A key responsibility of this role will be to manipulate and interpret client data and requires a person who is comfortable with fundraising CRMs and their data. This role also requires effective communication, orally and in writing.

Professional Development

A successful consultant is a subject-matter expert. This requires maintaining knowledge of current fundraising tactics and trends through self-directed and firm-supported professional development.

You will be exposed to clients’ diverse needs including campaigns, annual fundraising, strategic planning, and systems implementation. Understanding the needs of our clients will make you a better consultant. To that end, you will be invited to participate in internal professional development meetings and other learning opportunities.

Productivity

We expect our consultants to be 65% utilized – meaning they spend 26 hours each week on direct client service, in alignment with each project’s estimated hours. The remaining time is spent improving skills, supporting business development and marketing, and completing administrative tasks.

Qualifications

• 3 or more years of experience in development or advancement operations, fundraising, data analytics, or related experience
• Experience with nonprofit technology (e.g., fundraising CRMs)
• Proficiency with business intelligence tools such as Power BI or Tableau
• Understanding of fundraising best practices and the nonprofit sector
• BA/BS in a relevant field, or equivalent experience