Digital Equity Manager

The Digital Equity Manager (DEM) is part of a collaborative and diverse NTEN team. We are all inspired by and accountable to our mission, our community, and each other. The DEM is the program manager for NTEN’s Digital Inclusion Fellowship, a year-long cohort program that supports staff in trusted community organizations to design, build, and scale digital inclusion programs within their missions. The DEM will also be part of publications, campaigns, and coalitions to advance NTEN’s core beliefs and equity priorities. The DEM reports to the Sr. Manager of Equity and Accountability and will work closely with the CEO, Chief Program Officer, and the Senior Program & Product Manager. As a member of the NTEN team, the DEM shares in the overall success of NTEN’s programs and services while directly supporting the Digital Inclusion Fellowship day-to-day. 

All NTEN staff work remotely with flexible schedules from their homes. The DEM, like all staff, is expected to utilize internal communication and program management tools, including Slack (internal communication tool), Asana (collaborative project management tool), and Google Workspace (external communication, file storage, calendar) to ensure collaboration across time zones. We value direct experience in and with NTEN programs in our hiring and encourage those who have been part of the Digital Inclusion Fellowship or other NTEN programs to apply.

Responsibilities include:

• Plan and manage Digital Inclusion Fellowship timelines, recruitment, selection, onboarding, and project approval
• Provide direct support and coaching to Fellows 
• Ensure systems are in place and used for monthly reporting by Fellows and regular funder reporting on impact
• In collaboration with other NTEN staff, plan and recruit courses related to digital equity topics 
• In collaboration with other NTEN staff, support the evaluation and promotion of the Digital Equity Professional Certificate
• Participate in national and local digital inclusion communities/coalitions 
• In collaboration with other NTEN staff, identify opportunities for and coordinate the advancement of digital equity efforts and NTEN’s beliefs through publications, thought leadership, vocal advocacy
• Cultivate opportunities for Fellows to be part of, and advance NTEN’s advocacy and beliefs, including resources, jobs, internships, projects, panels, etc.
• With all other NTEN staff, contribute to planning for and the production of the annual Nonprofit Technology Conference
• Embrace NTEN’s mission, values, and commitment to equity and liberation.

Qualifications:

• 5+ years of related work experience preferred
• Affinity for and interest in increasing skills with technology tools, including Google Apps, Salesforce, and WordPress
• Demonstrated success with nonprofit and/or digital inclusion program design and management
• Demonstrated success working collaboratively with others on common goals and projects
• Demonstrated success supporting or coaching others remotely
• Demonstrated success working independently to keep tasks and projects on track
• Ability to build constructive and effective relationships 
• Experience communicating and working with a distributed team

NTEN does not have a physical office, but half of staff are based in the Portland, OR area. We are hoping to hire locally where in-person collaboration and support from the most number of team members is possible, but we are open to applicants based anywhere in the U.S. with the expectation that non-local applicants would potentially travel to Portland at most twice per year for staff planning times together. Domestic travel and extended hours will be required one week per year for the Nonprofit Technology Conference and may be required for other in-person events up to 3 times per year depending upon the program. NTEN covers work-related travel costs. 

Salary and benefits:

This is a full-time (40 hours a week) position with a starting salary of $55,000 annually. 

NTEN provides quality benefits, including covering 100% of medical, dental, disability, and life insurance benefits; 401(k) with available matching contributions from NTEN; Flexible Spending Account; flexible work hours; and 30+ paid days off/year. As a fully remote team, we provide all staff with a laptop, additional monitor, other technology supplies, a stipend for home-office setup, and monthly stipends for internet costs.

NTEN focuses on professional development for all staff and is eager to hire someone interested in learning and developing their skills in this role. There are no specific education, training, or certification requirements for this position; we value lived and professional experience with digital literacy, inclusion, and equity topics, as well as program management and community organizing. 

We believe that the team and our impact are made greater by the diversity of our staff. NTEN is an intentionally collaborative organization. Our values and commitment to equity and liberation guide our decisions through hiring, program design, community engagement, event planning, and beyond. Please review the Working at NTEN page to learn more about our benefits and team.

How to apply:

Please send us an email that includes the following:

1. A resume, job history, or LinkedIn URL
2. A cover letter or message in the body of your email

Your cover letter can be any length but should address your specific interest in NTEN’s mission and include information about previous experience or interest as related to the responsibilities outlined above. Applications will be reviewed as they are submitted, and all applicants will receive acknowledgment of their application or request for an interview as appropriate. NTEN is an equal-opportunity employer.

The selection process will include:

1. Short interview via zoom with Sr. Manager of Equity and Accountability or CEO; all questions will be provided in advance.
2. Longer group interview via zoom with Sr. Manager of Equity and Accountability, CEO, and other members of the team; all questions will be provided in advance.

No travel is required for the interview process. Accommodations can be made to support accessibility including flexible scheduling, captioning, and other options upon request.

If you have questions about NTEN or this position, please email us.