<h2>Role Description</h2>
Application deadline: September 15, 2026
This role contributes to the development, customization, and maintenance of HOPE’s Salesforce instance and connected platforms, ensuring data integrity, user accessibility, and system efficiency. This role will require technical expertise to design and implement innovative solutions that address business needs. S/he will regularly work with cross-functional teams and serve as a technical lead on projects that support the mission of HOPE International and the quality of our fundraising-related operations.
<ul>
<li>Location: Lancaster, PA preferred, remote considered,</li>
<li>Level: Professional</li>
<li>Salary range: $60,000-$67,000</li>
<li>Type: Full-time</li>
<li>Department: Information Technology</li>
<li>Reports to: CRM Systems Manager</li>
</ul>
<h2></h2>
<h2>Responsibilities</h2>
<ul>
<li>Promote and contribute to the fulfillment of HOPE International’s mission and vision.</li>
</ul>
Salesforce development and governance
<ul>
<li>Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative development</li>
<li>Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization</li>
<li>Ensure security and data privacy by incorporating secure coding practices, recommending improvements, and helping ensure solutions align with organizational and industry standards</li>
<li>Actively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process</li>
</ul>
Collaboration and project leadership
<ul>
<li>Translate business needs into solutions by gathering and reviewing requirements, collaborating with requestors throughout the development process, and promoting user adoption through training and documentation</li>
<li>Serve as the technical lead for interdepartmental projects such as end-of-year receipting initiatives and software implementations</li>
<li>Create and maintain technical documentation and knowledge base articles for end users</li>
</ul>
<h2></h2>
<h2>Qualifications</h2>
<ul>
<li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International</li>
<li>Bachelor’s degree required, with a bachelor&#8217;s degree in information or computer science, engineering, finance, or business management preferred</li>
<li>Salesforce Certified Platform Administrator required, Salesforce Certified Platform Developer preferred</li>
<li>Experience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIs</li>
<li>Demonstrated excellence in team communication and organizational skills</li>
<li>Initiative in analyzing, researching, and implementing system improvements</li>
<li>Creativity, flexibility, and the ability to solve issues gracefully under pressure</li>
<li>Ability to communicate technical solutions, strategies, and value to non-technical audiences</li>
<li>Demonstrated desire to help people experiencing material poverty find hope and dignity through discipleship and access to financial tools</li>
<li>Experience in non-profit or technology sectors preferred</li>
</ul>

Information Technology

Faith-based/Religion

-Remote

Pennsylvania

Full-Time

Employment

Yearly

CRM Systems Developer

CIMA Consulting is a growing firm based in Charlottesville, VA, dedicated to advancing social impact through partnerships with nonprofits and mission-driven businesses. We use a customized, agile, and collaborative approach to achieve strategic and operational goals for socially conscious organizations seeking a results-oriented partner.
About Our Team
At CIMA, we’re committed to supporting causes that matter. Our team members come from varied professional backgrounds, but we share common traits: the desire to over-deliver for our clients; a talent for clear and compelling writing; and a generous spirit toward clients and colleagues. We work hard and smart, but we also have fun and value our time away from work to recharge. We have passionate debates about punctuation, local pastries, and the right time to plant tomatoes.
About the Associate Director of Technology Role
At CIMA, we believe technology should amplify the impact of mission-driven organizations—not create another barrier to their success. We help clients navigate rapid technological change, thoughtfully integrate AI, and build the systems, workflows, and evaluation practices that enable teams to work more effectively and sustainably. We apply these same principles internally, creating technology-enabled environments where our team can deliver exceptional results while maintaining a healthy work-life balance.
As Associate Director of Technology, you will serve as CIMA’s lead technical architect, shaping the firm’s technology strategy in partnership with the Director of Systems &amp; Innovation and the Leadership Team. You will design and implement technology, workflow, automation, and data management solutions that strengthen both our internal operations and client engagements.
This role is ideal for a builder in technology consulting—someone who enjoys creating new service offerings, working directly with clients to design and implement solutions, and helping grow a consulting practice within a mission-driven organization.
In this role, your work will span:
Client-Facing Technology Consulting and Delivery
You will contribute to and help grow CIMA’s technology consulting practice by partnering with prospective and current clients to scope engagements, design solutions, and support delivery. You will work directly with clients to help translate their needs into clear, actionable consulting opportunities. You will lead consulting projects that include system design, data migrations, workflow automation, AI integration, and analytics solutions.
Internal Systems &amp; Technology Leadership
You will act as an intrapreneur within CIMA—improving internal systems, optimizing databases and Notion workspaces, integrating tools, and enhancing workflows to ensure our team can deliver high-quality work efficiently as we scale.
Core Responsibilities
<ol>
<li>Technical Architecture &amp; Building</li>
<li class="ql-indent-1">Low-Code and No-Code Development: Design and deploy sophisticated internal systems and client-facing tools using Notion, Airtable, Make.com, Zapier, Softr, Bubble, and more.</li>
<li class="ql-indent-1">AI &amp; Automation Integration: Identify areas where AI tools can support the work of our consultants, and lead the integration of these resources into daily consulting workflows.</li>
<li class="ql-indent-1">Workflow Engineering: Leverage technology tools as a support partner to our consultants throughout the client lifecycle, ensuring that best practices are accessible, processes are automated where appropriate, and quality standards are met as we grow.</li>
<li>Technical Product Management &amp; Scoping</li>
<li class="ql-indent-1">Project Scoping: Partner with Business Development to assess client needs and scope custom technical engagements, from data migration to tech assessments to database systems with complex front-end data visualization platforms.</li>
<li class="ql-indent-1">System Roadmapping: Proactively identify internal process issues and build technical solutions that improve firm-wide efficiency and profit margins.</li>
<li class="ql-indent-1">Stakeholder Management: Guide clients and colleagues through adoption and change processes, translating complex technical logic into strategic value.</li>
<li>Technical Mentorship &amp; Training</li>
<li class="ql-indent-1">Upskilling the Team: Act as the primary technical resource for CIMA, developing training materials and leading sessions to help staff leverage our internal tools and AI.</li>
<li class="ql-indent-1">Supervision: Coach and mentor junior tech staff, interns, and external contractors to ensure technical excellence across all projects.</li>
</ol>
Core Competencies
<ul>
<li>Technical Proficiency in Core Tech Stack: You have advanced experience with Airtable and Notion, including building scalable databases, interfaces, and structured workspace systems. You design and maintain robust operational systems and may have expert-level experience or certifications. You leverage native platform capabilities to support complex organizational workflows and internal systems design.</li>
<li>Automation, Integrations &amp; Emerging Technology: You are fluent in integration platforms such as Make, Zapier, and n8n, and can select appropriate tools based on use case. You extend systems through APIs when low-code tools are insufficient. You build reliable, maintainable cross-system workflows that reduce manual effort and improve operational efficiency, and you are comfortable exploring emerging technologies and AI capabilities, where appropriate, to enhance consulting delivery.</li>
<li>Data Management &amp; Security Awareness: You understand core principles of data architecture, governance, and security, particularly in nonprofit and mission-driven environments. You design systems with attention to data integrity, access control, and scalability, and proactively surface considerations around privacy, compliance, and responsible system design during scoping and implementation.</li>
<li>Client-Facing Consulting: You are comfortable supporting clients from discovery through delivery, helping define scope, shape proposals, and identify technology solutions that improve organizational effectiveness.</li>
<li>Project Management: You bring experience in agile project management, lean startup methodology, and at a minimum 5 years of experience supervising tech development staff, including external consultants.</li>
<li>Strategic Approach: You understand that technology is a tool for social impact; you can distill client needs and design intuitive solutions that actually save time. You have a vision for how CIMA’s use of technology can evolve to stay ahead of the curve.</li>
<li>Growth Mindset: You are a lifelong learner, excited by the pace of change in technology, and bring a curiosity and eagerness to learn a new technology or platform if it’s the best solution to the challenge at hand. You likely learned how to use one or more of the tech tools in our stack on your own initiative.</li>
<li>Problem Solving: You have experience assessing tech needs, evaluating potential solutions, and implementing those solutions. Prior experience in a consulting or professional services environment is preferred but not required.</li>
</ul>
Position Details:
<ul>
<li>Working Title: Associate Director of Technology</li>
<li>Salary Range: $55-$65/hr</li>
<li>Benefits: Flexible PTO, Profit Share, WFH/PD Stipend</li>
<li>Exemption Status: Exempt</li>
<li>Hybrid Work Available: Yes. Preference for candidates in or around central VA.</li>
<li>Part-time 20 hours/week</li>
</ul>
Resumes without cover letters will not be considered. We ask that your cover letter reflects your own voice and not be generated by AI tools like ChatGPT. We value authenticity and personal insight in your application.
Our goal is to be a company that is representative of the people that we and our nonprofit clients serve. We encourage all interested applicants to apply, including but not limited to members of the LGBTQIA+ community, BIPOC (Black, Indigenous, and People of Color), and individuals with disabilities. CIMA does not and shall not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, childbirth, or related medical conditions, age, marital status, sexual orientation, gender identity, disability or military status. If we sound like the right place for you, we want to hear from you. There is no “perfect” candidate. Everyone brings something different to the team and those differences make us better.
CIMA is committed to providing equitable, competitive compensation to its employees. As a for-profit consulting firm, CIMA seeks to provide salaries that are in line with compensation at other comparable for-profit social impact organizations.

For-Profit Consultancy

-Hybrid

Virginia

Part-Time

Hourly

Associate Director of Technology (Part-Time)

Position Summary
The Manager of Development Operations is responsible for maintaining and developing further operational strength for the Development Department, ensuring our team can provide a high level of customer service for our donors. This position leads development operations functions for the Development Department and serves as a leader in data cleanliness and strong operational procedures for the company. Success in this position looks like timeliness and accuracy of data entry, gift acknowledgement, reconciliation, and reporting to enable the Development Department to operate as effectively as possible.
&nbsp;
Duties and Responsibilities
Essential Responsibilities:
Gift Processing &amp; Acknowledgement
<ul>
<li>Ensure timely and accurate entry of all gifts, recurring gifts, in-kind donations, pledges, and pledge payments into database.</li>
<li>Ensure timely and accurate creation of acknowledgement letters to donors.</li>
<li>Manage matching gift process, including updates of websites, management of usernames and passwords, and preparation of required documents following up to ensure matching funds are received.</li>
<li>Partner with Senior Manager of Donor Engagement to generate appeals, source codes, and more to accurately track donor response to solicitations.</li>
</ul>
&nbsp;
Tax Statements
<ul>
<li>Generate timely and accurate tax statements for donors. Partner with colleagues across Development and Marketing &amp; PR Departments to ensure delivery.</li>
</ul>
&nbsp;
Reporting
<ul>
<li>Manage data requests for Development Department, including lists for event attendance, email recipients, solicitation segments, mailing lists, etc.</li>
<li>Manage ad hoc data requests from Director of Development and Deputy Directors of Development.</li>
</ul>
&nbsp;
Quality Control &amp; Financial Reconciliation
<ul>
<li>Act as liaison between Finance and Development Departments, implementing quality control measures that ensure donor intentions are reflected accurately in gift documentation, gift/pledge entry, and recognition.</li>
<li>Respond to inquiries from Finance Department regarding gifts and pledges, to ensure regular and accurate reconciliation of contributed revenue.</li>
<li>Manage preparation of contributed revenue statement for annual report.</li>
<li>Data Cleanliness &amp; Documentation</li>
<li>Lead Development Department efforts for data cleanliness.</li>
<li>Lead Development Department efforts to document data and operational processes and maintain shared understanding of standard operating procedures.</li>
<li>Maintain constituent records. Partner with Marketing &amp; PR Department, including Box Office, to ensure regular updates of records, including merging duplicate records and processing obituary notifications.</li>
</ul>
&nbsp;
Other
<ul>
<li>Partner with Deputy Director of Development, Individual Giving to streamline and modernize operational processes.</li>
<li>Partner with Senior Manager of Donor Engagement to ensure clean data, excellent gift functions, timely gift reporting, and exceptional customer service.</li>
</ul>
&nbsp;
Secondary Responsibilities:
<ul>
<li>Participate in organizational events as requested;</li>
<li>Attend all staff meetings, Development Department, and Advancement team meetings as required.</li>
</ul>
&nbsp;
Qualifications and Experience
<ul>
<li>Strong, technical database management skills. Familiarity with Tessitura a plus.</li>
<li>An understanding of non-profit finance and related reports.</li>
<li>Strong proficiency with Microsoft Excel, Word, and Outlook.</li>
<li>Excellent written and verbal communication skills.</li>
<li>An ability to build relationships with donors and prospective donors.</li>
<li>Extraordinary attention to detail and a commitment to meeting deadlines.</li>
<li>Openness to AI and automation.</li>
<li>Openness to change, willingness to test and iterate.</li>
<li>An interest in opera and the performing arts.</li>
</ul>
&nbsp;
&nbsp;
Compensation
<ul>
<li>This is a full time, non-exempt position</li>
<li>Compensation: $57,000-$63,000 annual salary</li>
<li>Robust benefits package including health insurance, open PTO policy, 401k match, and more.</li>
<li>Opera Theatre has a flexible work policy which allows for some hybrid remote work and asynchronous schedule arrangements, depending on position and other factors.</li>
</ul>
&nbsp;
Apply:
Applicants for the position are asked to submit a resume along with a cover letter that describes their interest in the position and outlines their relevant experience and qualifications.

Fundraising/Development

Arts, Culture, and Humanities

Missouri

Manager of Development Operations

The American Lung Association has an excellent opportunity for a Manager, Fundraising &amp; Direct Response. Working as a member of the Digital Marketing department, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease through research, education, and advocacy.
The Fundraising &amp; Direct Response Manager is responsible for managing and executing the American Lung Association’s email fundraising program and automated digital journeys to support revenue growth and supporter engagement. This role supports the effective use of marketing and digital fundraising tools, including donation forms, to enhance supporter experience and improve campaign performance.&nbsp;This position manages all aspects of fundraising and donor cultivation campaigns &#8211; planning, content review and editing, production, testing, deployment and performance analysis. The Fundraising &amp; Direct Response Manager collaborates closely with internal stakeholders to gather assets, facilitate reviews and approvals, and ensure campaigns align with established strategies and best practices. This role serves as a bridge between digital fundraising campaigns and other direct response channels (i.e., direct mail).
As a key contributor to organization’s digital fundraising program, this role will use data, benchmarks and industry insights to inform recommendations, support continuous improvement, and help strengthen the program.
Location:&nbsp;
The position is located at the American Lung Association’s Chicago, Illinois office and will be a hybrid of in-person and virtual work.
Responsibilities:
<ul>
<li>Manages the Lung Association’s email fundraising and donor cultivation campaigns, including strategy, planning, review, testing, deployment, and performance optimization.&nbsp;</li>
<li>Serve as the day-to-day point of contact with the external fundraising agency partners, developing and guiding briefs, coordinating schedules, deliverables, and results.&nbsp;</li>
<li>In partnership with the Development team secure and activate matching gift opportunities, coordinating language approvals, reporting back on match performance.&nbsp;</li>
<li>Support campaign strategy and content development to improve conversion, retention, and donor lifetime value.&nbsp;</li>
<li>Manage the development, testing, and optimization of existing and future digital fundraising tools, including automated journeys, donation forms and SMS.&nbsp;</li>
<li>Support the development of a national SMS program — contributing to strategy, copy, and execution.&nbsp;</li>
<li>Build, execute and maintain automated campaigns and triggered journeys that support donor cultivation, retention, and reactivation.&nbsp;</li>
<li>Analyze and report on fundraising email performance, identifying insights and optimization opportunities to inform future campaigns.&nbsp;</li>
<li>Partner with internal stakeholders to assess incoming requests, determine appropriate solutions, and provide recommendations grounded in data, benchmarks, and best practices.&nbsp;</li>
<li>Support ad hoc email requests outside of fundraising, particularly for high-priority organizational sends such as signature reports and awareness days/months.&nbsp;</li>
<li>Partner with IT/data teams to manage audience segmentation, targeting, and suppression for email campaigns.&nbsp;</li>
<li>Stay current on trends in fundraising, deliverability, privacy, and marketing automation.&nbsp;</li>
<li>Manage the Email Specialist, providing direction, feedback and development support.&nbsp;</li>
<li>Collaborate with cross-functional partners to strengthen email execution and understanding.&nbsp;</li>
<li>Coordinate with digital channel leads to support alignment and a cohesive supporter experience across touchpoints.&nbsp;</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>Bachelor’s degree in marketing, communications, or related field (or equivalent experience).</li>
<li>5-7 years of experience in nonprofit fundraising, direct response marketing, or digital fundraising.&nbsp;</li>
<li>Demonstrated experience and ownership of driving revenue and engagement through email campaigns and marketing automation programs.&nbsp;</li>
<li>Strong working knowledge of email marketing strategy, production, automation, deliverability and analytics.&nbsp;</li>
<li>Experience supporting the optimization of digital fundraising tools such as donation forms and landing pages to improve conversion and user experience.&nbsp;</li>
<li>Strong collaboration and communication skills with the ability to explain recommendations using data and best practices.&nbsp;</li>
<li>Excellent written communication skills and the ability to give clear, actionable feedback on copy.&nbsp;</li>
<li>Experience working with external agencies and cross-functional partners.&nbsp;</li>
<li>Hands-on experience with Salesforce Marketing Cloud or comparable ESP, including automation, journeys, and personalization tools.&nbsp;</li>
<li>Experience with SMS fundraising or marketing platforms preferred.&nbsp;</li>
<li>Experience with online fundraising platforms such as FundraiseUp, GoFundMe Pro, Blackbaud or similar, preferred.&nbsp;</li>
<li>Strong project management skills: ability to manage multiple campaigns simultaneously with competing deadlines and stakeholders.&nbsp;</li>
<li>Comfortable working in ambiguity and evolving strategies to drive growth.&nbsp;</li>
<li>Must have a valid Driver’s license and your own reliable transportation with the ability to travel within assigned area 5% of the time for meetings and conferences, as well as the flexibility to work irregular hours, including evenings and weekends with some overnights required.</li>
<li>Ability to lift 25 pounds (event supplies).</li>
<li>Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form, including vaping.</li>
</ul>
Compensation: Exact compensation may vary based on skills, experience, and location. The target hiring range for this position is between $72,000 and $85,000 per annum.
Benefits: The Lung Association offers a comprehensive benefits package including:&nbsp;
<ul>
<li>Paid Leave &#8211; 10 vacation days in the first year (15 days thereafter), 2 personal days and 15 sick days per year, as well as 12 company-paid holidays per year. We also offer Paid Parental Leave for eligible employees.&nbsp;</li>
<li>Insurance &#8211; Employees (and their eligible dependents) can enroll in our medical, dental, and vision plans, as well as voluntary plans for critical illness, accident, hospital indemnity, short-term disability and supplemental life/AD&amp;D insurance. Employees will be enrolled in company-paid life/AD&amp;D and long-term disability Insurance coverage.</li>
<li>Retirement Plan &#8211; Eligible employees can participate in our 401(k) Defined Contribution Retirement Plan, which offers matching employer contributions (up to 4%) and year-end discretionary non-elective contributions.&nbsp;</li>
</ul>
Equal Employment Opportunity&nbsp;
The American Lung Association is an equal opportunity employer. It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law.&nbsp;
Policy Statement&nbsp;
It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. This policy applies in all employment actions including recruitment, hiring, promotions, transfers, corrective actions, terminations, compensation, benefits and training.

Health/Human Services

Illinois

Manager, Fundraising and Direct Response

Operations Manager, Finance &amp; Operations
Bonneville Environmental Foundation (BEF) is an entrepreneurial nonprofit working on environmental solutions at the intersection of renewable energy and freshwater. Partnerships are key to our success. We build long-term relationships with our education, corporate, utility and philanthropic partners by first understanding their goals and needs and providing solutions that achieve those goals while achieving real, measurable environmental benefits.
Who are we looking for?
The Operations Manager is a hands-on leader responsible for the strategic and day-to-day internal operational backbone of BEF. Reporting to the Chief Financial Officer/VP of Operations, this role ensures that the organization&#8217;s technology, facilities, compliance, vendors, and internal systems are efficient, scalable, and mission aligned. The Operations Manager directly supervises the Office Administrator and serves as a critical thought partner to executive leadership in planning and executing BEF&#8217;s operational strategy. This role will hire, onboard, and directly supervise the Office Administrator position, who will own many of the day-to-day, transactional aspects of this work so that the Operations Manager can focus on oversight, planning, development and implementation, and cross-functional coordination with program teams and BEF&#8217;s Finance/Operations and HR partners. In partnership with Learning &amp; Development, the Operations Manager helps ensure the success of BEF team members, including their direct report, through process adoption, training, professional development, and performance management. The Operations Manager also serves as a thought partner to executive leadership in supporting the execution of BEF&#8217;s operational strategy.
Why Join Us? Our Values Are: 
Partnership: We believe we can accomplish more by working together.
Adaptability: We evolve, adapt, and apply what we learn to improve our approaches and outcomes.
Knowledge: We seek out and value diverse perspectives, embrace new ideas, and advance new approaches.
Innovation: We recognize that the scope and pace of the change we need demands innovation, drawing on knowledge from the past and new information and tools.
Integrity: We are honest with our employees, customers, and our partners. We seek to deliver outcomes that benefit the environment and people we serve.
Primary Duties:
Strategic Operations Leadership
<ul>
<li>In collaboration with the Chief of Staff and CFO/VP of Operations, develop and implement and continuously improve BEF&#8217;s operational strategy in alignment with the mission, strategic plan, and annual priorities set by executive leadership.</li>
<li>Serve as a thought partner to the CFO and senior leadership team on operational planning, organizational efficiency, and resource allocation.</li>
<li>Working with the Office Administrator, liaise with BEF’s board of directors, organize board meetings and materials, take board meeting minutes, draft board resolutions and obtain signatures; maintain all board files.</li>
<li>Meaningfully participate in organizational change management efforts, ensuring staff are well-supported through operational transitions and process improvements.</li>
<li>Represent the operations function in cross-departmental planning meetings and with external partners and vendors.</li>
</ul>
Team Management &amp; Staff Development
<ul>
<li>In partnership with the HR team, lead the hiring and onboarding process for the Office Administrator position; define the scope of that role and delegate day-to-day operational tasks appropriately.</li>
<li>Directly supervise, mentor, and evaluate the Office Administrator; foster a culture of accountability, continuous learning, and collaboration.</li>
<li>Set clear performance expectations, conduct regular one-on-ones, and lead annual performance review processes for direct reports.</li>
<li>Identify training and professional development opportunities for the operations team; build succession plans for key operational roles.</li>
<li>Oversee workload distribution across the operations team, ensuring capacity and priorities are balanced effectively.</li>
<li>Model collaborative, mission-aligned behavior across the organization; champion a positive organizational culture.</li>
</ul>
Operational Systems, Technology &amp; Process Improvement
<ul>
<li>Participate in the evaluation, implementation, and optimization of enterprise-wide systems, including the ERP platform (NetSuite), project management tools, and other operational technology.</li>
<li>Develop and maintain a roadmap for operational technology improvements; oversee system integrations, upgrades, and transitions.</li>
<li>Establish and uphold organization-wide best practices, standard operating procedures (SOPs), and protocols to guarantee uniform, high-standard operational execution.</li>
<li>Review operating practices across departments and drive continuous process improvement initiatives using data and stakeholder input.</li>
<li>Oversee data governance and integrity practices across operational systems; ensure information is accessible, accurate, and secure.</li>
<li>Manage the IT Managed Services Provider (MSP) relationship at a strategic level; set expectations for service delivery and escalate issues as needed.</li>
</ul>
Financial Oversight &amp; Budget Management
<ul>
<li>In collaboration with the finance team, develop and manage the annual operations department budget; monitor expenditures, identify variances, and recommend adjustments to maintain fiscal discipline.</li>
<li>Oversee organizational purchasing and procurement practices, ensuring compliance with approval workflows and cost-effectiveness standards.</li>
<li>Review and approve operational invoices and expense reports; ensure timely and accurate processing in accordance with internal controls and ensure the Office Administrator follows these practices.</li>
</ul>
Compliance, Risk Management &amp; Contract Oversight
<ul>
<li>Work with BEF’s third-party brokerage to manage the organization&#8217;s commercial insurance portfolio, including annual policy reviews, renewals, risk assessments, claims management, and broker relationships.</li>
<li>Work with BEF’s third-party charitable registration provider to manage organizational compliance with applicable local, state, and federal fundraising regulations.</li>
<li>In collaboration with the Contracts Manager, oversee the organization&#8217;s contract management system; set standards for contract drafting, review, and execution; train staff on contract processing and monitoring best practices.</li>
<li>Support annual audit and Form 990 preparation by providing documentation related to operations, contracts, and fixed assets.</li>
</ul>
Facilities &amp; Vendor Management
<ul>
<li>Oversee all aspects of facilities management including office lease agreements, renewals, maintenance schedules, space planning, and landlord relationships.</li>
<li>Manage relationships with key operational vendors and service providers; lead competitive procurement processes and contract negotiations.</li>
<li>Ensure a safe, accessible, and productive work environment; maintain compliance with occupational health and safety requirements in collaboration with the Safety Committee.</li>
<li>Evaluate and improve, when necessary, hybrid/remote work infrastructure and policies in collaboration with HR and IT.</li>
</ul>
Program Operations Support &amp; Cross-Functional Collaboration
<ul>
<li>Partner with program directors and leadership to understand operational needs, gaps, and priorities; translate program goals into operational solutions and workplans.</li>
<li>Provide operational analysis and recommendations to support program expansions and organizational growth initiatives as needed.</li>
<li>Partner with HR on Learning &amp; Development, knowledge management, and process enablement to support staff training and adoption of SOPs, related training and professional development for the Office Administrator and broader BEF team.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&#8217;s degree in Business Administration, Nonprofit Management, Public Administration, or a related field.</li>
<li>Minimum of 5–7 years of progressive operations experience, with at least 2–3 years in a management or supervisory role, preferably within a nonprofit organization.</li>
<li>Demonstrated experience managing operational functions including technology systems, facilities, compliance, budgets, and vendor relationships.</li>
<li>Experience with ERP systems required; NetSuite experience strongly preferred.</li>
<li>Strong project management capabilities, including experience managing multiple concurrent complex projects with competing deadlines.</li>
<li>Exceptional written and verbal communication skills, including the ability to present complex information to executive leadership, board members, and external stakeholders.</li>
<li>Sound judgment, discretion, and strong ethical standards; ability to handle sensitive and confidential information appropriately.</li>
<li>Knowledge of nonprofit governance, compliance requirements, and risk management best practices.</li>
<li>Demonstrated ability to drive innovation in operational systems and processes</li>
<li>Proven track record of delivering measurable results and holding self and others accountable to high standards.</li>
</ul>
Desirable:
<ul>
<li>Experience in the environmental, energy, or sustainability sector.</li>
<li>Google Workspace expertise.</li>
<li>Project Management Professional (PMP), Certified Nonprofit Professional (CNP), or similar credential.</li>
<li>WordPress or comparable CMS experience.</li>
<li>Familiarity with project management platforms (e.g., Asana, Monday.com, or similar).</li>
</ul>
What’s in it for you: 
<ul>
<li>Salary Range: $86,007 &#8211; $100,715 per year DOE.</li>
<li>100% Employer paid Medical, Short Term and Long-Term Disability, Life insurance for employees; 75% subsidized for family/dependents.</li>
<li>Retirement plan with 5% employer matching contribution.</li>
<li>Generous PTO and Vacation Policy including alternative care and self-care leave.</li>
<li>Four-Week paid sabbatical after first 6 years, then every 5 years thereafter</li>
<li>Opportunity to grow through training and development including a generous paid professional development budget.</li>
<li>Hybrid work schedule.</li>
</ul>
Location: Portland, OR, Hybrid
Open until filled. BEF will review applications as they are received and will interview qualified candidates as they are identified. Our goal is to have this team member start work on October 20, 2026. For consideration, <a href="https://beforg.bamboohr.com/careers/55?source=aWQ9MTEy" target="_blank" rel="noopener noreferrer">apply directly through this link.</a>
Bonneville Environmental Foundation is an EEO employer.

Finance/Administration

Public/Social Benefit

Oregon

Operations Manager, Finance & Operations

This is a unique opportunity for a technology leader who wants to build, not just maintain. Montana Food Bank Network is a mission-driven organization of approximately 25 employees, and our CTIO will lead an IT department of one—meaning you’ll have executive-level influence while still working hands-on with the systems and people who rely on them every day. You’ll have the opportunity to modernize our technology environment, lead major projects, strengthen cybersecurity and data practices, and thoughtfully introduce AI and automation where they can make a real difference. We’re looking for someone who can see what’s possible, build the roadmap to get us there, and bring people with varying levels of technical experience along for the journey—all while using technology to strengthen our mission of addressing hunger across Montana.
View the full <a href="https://mfbn.org/wp-content/uploads/2026/08/Chief-Technology-and-Information-Officer.pdf" target="_blank" rel="noopener noreferrer">job description here</a>
To Apply
We encourage individuals with transferable skills and experience to apply. Please submit your resume and cover letter to djohnson@mfbn.org. Priority screening will begin on Monday, September 14, for initial review for consideration; however, the position will remain open until it is filled. Your cover letter should describe your interest in joining Montana Food Bank Network, how your experience has prepared you to build and lead a technology function in a small, mission-driven organization, and your approach to modernizing systems, supporting users with varying levels of technical expertise, and thoughtfully leveraging emerging technologies such as AI and automation. Please also highlight an example of a significant technology implementation or transformation you have led and the impact it had on the organization.

Other

Montana

Chief Technology and Information Officer

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The Sr. Manager, CRM Administration is the central point of contact for Share Our Strength&#8217;s fundraising CRM, Blackbaud Raiser&#8217;s Edge — managing the product roadmap, responding to fundraiser needs, and driving implementation of new features and initiatives. The person in this role leads a team of two other CRM data managers, and is someone who can communicate clearly, triage priorities across multiple deadlines, and deliver requests on time for the Revenue Development and Growth team and partners across the organization. Success here means leading a team that builds strong working relationships across the organization, follows through on commitments, and maintains a consistently high standard of service so that the full fundraising data management team, alongside the fundraising team, always have the data and system support they need to do their best work.
This position is preferably based in Washington, D.C.; but could be fully remote for the right candidate. The position offers a salary range of $87k-$102k. Exact compensation within the stated salary range may vary based on skills, experience, internal equity, and geographical location.
DUTIES AND RESPONSIBILITIES:
Team Leadership
<ul>
<li>Leads the CRM vertical of the Fundraising Data Management (FDM) team, setting the standard for customer service by building strong working relationships across the organization and bringing a creative, solution-oriented mind set to the team.</li>
<li>Reviews and triages all request tickets for the FDM team, ensuring tickets are assigned to the proper person and completed on time.</li>
<li>Together with the Associate Director, Fundraising Data Management supports the professional development, skills maintenance and continued growth of CRM Administration staff within FDM.</li>
<li>Partner with colleagues to support Share Our Strength&#8217;s work to be a diverse and inclusive organization, and ensure this value is embedded in the organization and throughout our work.</li>
</ul>
Product Ownership
<ul>
<li>Serve as the technical product owner for Share Our Strength’s fundraising CRM, Blackbaud Raiser’s Edge. This includes providing primary oversight of the platform’s data and functionality, advising teams of new capabilities as they are released, serving as product evangelist for teams that are not yet using the tool, and advising FDM team leadership on challenges and opportunities.</li>
<li>Acts as primary contact for Blackbaud Support, submitting tickets and working with staff and support staff towards resolution of any issues with Raiser’s Edge.</li>
<li>Responsible for systems security within Raiser’s Edge, including onboarding new staff members and leading training processes for new users.</li>
<li>Ensure documentation for Raiser’s Edge processes and Share Our Strength specific use cases are created, maintained and archived according to best practices, including training materials and front-end user-facing instructions and documentation.</li>
</ul>
Support to Other Fundraising Tools
<ul>
<li>Serve as the technical lead for non-digital platforms integrated with Raiser’s Edge, including Omatic and AuditTrail. Advises the leader of the Fundraising Data Management team on how these tools fit into the team&#8217;s overall technology roadmap.</li>
<li>Responsible for weekly gift processing from Chariot platform and import of Chariot data into Raiser’s Edge.</li>
<li>Seeks out ways to improve and automate CRM Administration data flows, including use of Omatic Cloud, Power Automate and Share Our Strength’s data lake for potential automation routes.</li>
</ul>
Ongoing Responsibilities
<ul>
<li>Responsible for complex query and reporting work for data pulled through Raiser’s Edge interface, as well as key data pulls for leadership and fundraising teams.</li>
<li>Responsible for the creation and maintenance of dashboards within the native Raiser’s Edge dashboard functionality. Collaborates with other FDM team members on creation of external dashboards using Raiser’s Edge data.</li>
<li>Is cross-trained and acts as backup on CRM administration tasks for other staff on the FDM team.</li>
<li>Leads on several projects a quarter, focused on introducing new capabilities, time or cost savings to the organization.</li>
</ul>
SUPERVISION:
This position has supervisory responsibilities, including the Coordinator, Fundraising Data Management and Associate, Fundraising Data Management positions. Position also manages an external managed services consultant.
QUALIFICATIONS:
<ul>
<li>Development Operations or related technical experience required, with demonstration of increasing responsibilities and team management.</li>
<li>Minimum of 6-8 years’ experience with Blackbaud Raiser’s Edge required, with Raiser’s Edge NXT Professional Certification preferred.</li>
<li>Experience with Omatic Cloud integration preferred, including building and managing data flows.</li>
<li>Familiarity with Chariot gift processing platform a plus.</li>
<li>Experience with Microsoft Power Automate a plus.</li>
<li>Possess knowledge of strategies and principles of fundraising and development operations.</li>
<li>MS Office proficiency.</li>
<li>Outstanding interpersonal and relationship management skills, including the ability to identify and work through challenges, underscored by strong judgment and emotional intelligence.</li>
<li>Demonstrated ability to work independently on multi-step, detail-oriented projects in a fluid environment.</li>
<li>Excellent written and oral communication skills, including experience presenting to high-level audiences.</li>
<li>Interest in anti-hunger and anti-poverty issues.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Ability to work independently and efficiently.</li>
</ul>
COMPREHENSIVE BENEFIT PLAN:
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).

Youth

District Of Columbia

Senior Manager, CRM Administration

About Warrior-Scholar Project
In partnership with colleges and universities, Warrior-Scholar Project (WSP) hosts intensive, one-week college-preparatory academic boot camps for enlisted veterans and transitioning service members. Boot camps are offered in three disciplines: college readiness, STEM, and business. Through faculty lectures, workshops and research projects, tailored assignments, and one-on-one tutoring, warrior-scholars acquire the skills to succeed in higher education and navigate the cultural shift from military service to college. Throughout the course, warrior-scholars are mentored by WSP alumni who are student veterans who have successfully transitioned from the military to college.
WSP also offers workshops tailored to address the unique needs of veterans enrolled in community colleges and targeted programming for underrepresented veterans. All programming is provided at no cost to warrior-scholars.
WSP also hosts additional programming for boot camp alumni, including a graduate school support program, academic support workshops, professional development information sessions, and community engagement opportunities.
About the Manager of Individual Philanthropy
WSP seeks to hire a strong relationship-based professional to serve as a Manager of Individual Philanthropy. This position is designed to expand the team&#8217;s capacity and will complement the work of an existing Manager of Individual Philanthropy. Reporting to the Director of Development, this individual will manage a portfolio of major donors and donor prospects while collaborating closely with the Development Director, Chief Advancement Officer (CAO) and often also with the Chief Executive Officer (CEO) to reach revenue targets in support of WSP’s mission. Working with other development team members, the Manager of Individual Philanthropy will also be instrumental in leading the management and successful execution of one or more major donor fundraising events.&nbsp;
Essential Functions and Responsibilities
The following duties represent the essential functions of the position. Duties are performed with reasonable accommodation where required. This position description is not intended to be all-inclusive and may be modified based on organizational needs.
Individual Donor and Prospect Management&nbsp;
<ul>
<li>Develop and implement, in concert with the Director of Development and CAO, strategies to achieve individual giving fundraising goals with intentional, significant growth annually in alignment with strategic plan revenue targets&nbsp;</li>
<li>Further build out a major gifts program that secures donations at the $20k &#8211; $50k+ level while also securing gifts at the $1k &#8211; $10k giving levels, ensuring proper donor cultivation and stewardship</li>
<li>Create individualized &#8220;moves management&#8221; plans for each prospect to guide them through the donor journey: &nbsp;initial identification, donor, gift renewal, and long-term stewardship</li>
<li>Schedule, attend, and conduct solicitation visits</li>
</ul>
Event Management
In close collaboration with the Director of Development and development staff, serve as lead on major donor fundraising events including:
<ul>
<li>Manage event planning, logistics, and guest experience</li>
<li>Secure event underwriters and sponsors as appropriate&nbsp;</li>
<li>Ensure Salesforce CRM accurately captures key donor data and opportunities</li>
</ul>
General Development and Administration&nbsp;
<ul>
<li>Draft compelling solicitation letters, written updates, and thank you letters in a timely manner</li>
<li>Maintain accurate records of all donor interactions, wealth screening data, and financial projections within Salesforce</li>
<li>Maintain an awareness of fundraising trends and new opportunities to widen our audience and attract new donor prospects</li>
<li>Other duties as assigned, including but not limited to assisting the Director of Development with small grant proposals and corporate sponsor outreach&nbsp;</li>
</ul>
Travel Requirements
To meet organizational needs, travel may be required to staff summits, trainings, conferences, and program delivery sites. Travel frequency may fluctuate based on programmatic and organizational needs.
Desired Experience and Background
<ul>
<li>Bachelor’s degree preferred; Equivalent professional experience may be considered in lieu of formal education</li>
<li>Minimum of 3-5 years of development/ fundraising experience with a proven track record of securing five-figure gifts and higher required</li>
<li>Excellent written and verbal communication and listening skills required</li>
<li>Expertise in utilizing Google Docs and Microsoft Office Suite required</li>
<li>Outstanding organizational and time management required</li>
<li>Proven ability to build meaningful relationships with individuals with diverse personalities and styles and at different levels of seniority required</li>
<li>Ability to interpret, analyze, and represent data related to WSP, its students, and alumni in persuasive, funder-accessible language required</li>
<li>Ability to work independently as well as collaborate with colleagues and external stakeholders required</li>
<li>Small event planning experience strongly preferred</li>
<li>Proficiency in Salesforce or other CRM system required</li>
<li>Ability to think creatively and strategically to proactively develop new ideas preferred</li>
<li>Professional or personal experience working with veterans or within the higher education sector strongly preferred</li>
<li>Ability to work nights and weekends, as needed</li>
<li>Ability to travel, as needed</li>
<li>Strong commitment to WSP’s&nbsp;<a href="https://www.warrior-scholar.org/about-us/" rel="noopener noreferrer" target="_blank" style="background-color: transparent">values</a>&nbsp;required</li>
</ul>
Physical Requirements
The physical demands described here are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
<ul>
<li>Ability to remain in a stationary position for extended periods and/or move about the workspace as needed to perform job duties</li>
<li>Ability to communicate with others to exchange information in person, by phone, and through digital platforms</li>
<li>Ability to lift and move items up to 20 pounds (e.g., laptops, program materials)</li>
<li>Ability to use a computer and related technology to complete essential job tasks, including sufficient visual acuity for reading, typing, and responding to communications</li>
</ul>
Equal Opportunity Employer
Warrior-Scholar Project is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity status, veteran status, or any other status protected by applicable law.
Warrior-Scholar Project complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the application or interview process or to perform essential job functions, please contact the Director of Human Resources at mdarois@warrior-scholar.org.
﻿Applicants must be legally authorized to work in the United States and must not require current or future sponsorship for employment authorization.

Education/Research

Manager of Individual Philanthropy

The Immigrant Legal Resource Center is Hiring! 
Senior IT Manager 
Washington, DC (preferred) or San Francisco, CA 
The Immigrant Legal Resource Center (ILRC) is seeking a full-time Senior IT Manager in either our Washington, DC or San Francisco office. This is an exempt position that reports to the Director of Technology and has supervisory responsibilities.
The ILRC currently has a hybrid work model requiring two in-office days per week. 
Who We Are: 
The ILRC is a leading immigrant rights organization headquartered in San Francisco with staff in Washington, D.C., Texas, Southern California, the Central Valley of California, and Washington state. Since 1979, our mission has been to educate, support, and empower immigrants, community organizations, and legal practitioners to build a more just, inclusive, and democratic society. Our team is passionate, collaborative, and committed to equity and innovation in all we do. Additional information about our organizational values is available here.
The Opportunity: 
The ILRC is going through a period of significant growth, and this is a new position created to support the evolving needs of our employees. The IT team is critical in ensuring smooth operations across multiple office locations who work across three time zones. The Senior IT Manager supports internal and external facing staff with a broad range of work, some days will be purely focused on the help desk, while others may require deep analysis and complex systems administration.
Job Responsibilities: 
The duties of the Senior IT Manager include but are not limited to:
Systems and help desk management: 
<ul>
<li>Oversee and supervise all IT Help Desk and Facilities (technology related) support requests across multiple offices; ensure accuracy and timeliness of responses.</li>
<li>Be the secondary owner or administrator of tech stack tools.</li>
<li>Administrate the M365 environment, including Active Directory, Defender, SharePoint, Intune, and Exchange.</li>
<li>Primary on call support to respond to Tier 1 to Tier 3 IT Help Desk requests through multiple communication pathways including but not limited to ticketing system, Slack, and email during the hours of 9am – 5pm EST/6am-2pm PST.</li>
<li>Consult on and develop trainings for staff to build out the staff website</li>
<li class="ql-indent-1">Create content for the IT section of the staff website, support other departments with posting issues as they arise</li>
<li>Lead onboarding and offboarding procedures in close partnership with HR.</li>
</ul>
Cybersecurity and Compliance 
<ul>
<li>Supervise and ensure all security alerts or system remediations are addressed in a timely manner in accordance with CIS, NIST, SOC, or SOC2 compliance</li>
<li class="ql-indent-1">Provide solutions to the Director of Technology for one off or strategic remediation</li>
<li>Lead incident response efforts related to cybersecurity events and technology outages under the direction of the Director of Technology.</li>
<li>Proactively coordinate vulnerability assessments, penetration testing, security audits, and remediation efforts for current and future technology systems.</li>
<li>Monitor security systems, email security, web filtering, endpoint protection, firewalls, passkey, and other related configurations.</li>
<li>Work closely with various ILRC teams and individuals to ensure data setup and transmission align with security best practices.</li>
</ul>
Administration &amp; Supervision 
<ul>
<li>Support the development and maintenance of IT policies, procedures, and operational standards.</li>
<li>Ensure all standard operating procedures are accurate, up to date, and change logs are documented.</li>
<li>Support the Director of Technology with core areas of work including but not limited to:</li>
<li class="ql-indent-1">Create reports and dashboards</li>
<li class="ql-indent-1">Project management for core IT initiatives</li>
<li class="ql-indent-1">Development and management of IT budget</li>
<li class="ql-indent-1">Provide research assistance, copy edits, and landscape analysis for in-house trainings</li>
<li>Work closely with and oversee contractors, including an MSP</li>
<li class="ql-indent-1">Negotiate contracts, licensing agreements, maintenance agreements, and ensure service level expectations are met across technology vendors</li>
<li>Supervise the Systems Administrator.</li>
</ul>
Qualifications: We seek candidates who have outstanding interpersonal skills, organizational skills, data analysis skills, project management skills, high attention to detail, ability to collaborate effectively, and commitment to advancing the power of immigrant communities. To be most successful in this role, you must have:
<ul>
<li>7-10+ years of relevant experience in technical roles.</li>
<li>5+ years of supervisory experience.</li>
<li>Experience working in non-profits.</li>
<li>Excellent Mac and PC proficiency.</li>
<li>Exceptional time management and ability to meet fast paced deadlines.</li>
<li>Ability to seamlessly and calmly multitask and the ability to reprioritize based on internal or external forces.</li>
<li>Excellent oral and written communication skills, facilitation and presentation experience, and ability to communicate complex technical topics to people with a wide range of digital literacy.</li>
<li>Thrive in a collaborative cross-departmental work environment; enjoy working as part of a team; be able to problem solve; and be able to work independently on complex data projects.</li>
<li>Keen attention to detail,</li>
<li>Be passionate about immigrant rights,</li>
<li>Recognize ways that race and ethnicity, gender, and other identities intersect in the communities that we serve,</li>
<li>A growth mindset and commitment to gathering feedback to inform improvements.</li>
<li>Flexibility, adaptability, and the ability to prioritize and juggle multiple streams of work at once.</li>
<li>Be able to travel 10 – 15% of the time</li>
<li>Support the organization in other duties as assigned.</li>
</ul>
Compensation/Benefits: 
Pay is commensurate with experience, with an expected range between $145,000 &#8211; $160,000 annually.  The ILRC offers excellent benefits, medical/dental/vision insurance, EAP sessions, a flexible spending account for medical and dependent care, vacation, and sick leave. The ILRC also sponsors a retirement plan option upon fulfillment of eligibility. Additionally, we offer an annual professional development stipend of $2,500 and from 2025 – 2027, an annual wellness stipend of $2,500. ILRC also offers a sabbatical program: employees are eligible to apply for an 8-week sabbatical after five years of service and a 12-week sabbatical after ten years of service.
Applications: 
The position will remain open until it is filled and is currently available. We will consider applications on an ongoing basis beginning immediately. To ensure consideration of your application, submit a cover letter explaining your qualifications for the position, your salary requirements, a current resume, and the contact information for three professional references, one of which must be a supervisor. Please apply here: https://www.ilrc.org/about-us/careers
The ILRC is an equal opportunity employer and does not make hiring or employment decisions on the basis of race, color, religion or religious beliefs, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability age, military or veteran status, or any other basis protected by applicable local, state or federal laws. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, ILRC will also consider for employment qualified applicants with arrest or conviction records.

California

Senior IT manager

About Canopy
Canopy is an urban and community forestry nonprofit committed to enhancing neighborhoods across the Midpeninsula by bringing nature and education into urban spaces. Our mission is to collaborate with communities to grow and sustain equitable urban forests for all. We believe that access to trees and their benefits is essential for thriving communities. More than that, we believe that every planting event, tree care workshop, classroom lesson, and community gathering creates opportunities for connection, belonging, and collective action. Together we’re working towards connected communities thriving within a vibrant urban forest.
Position Summary
Canopy is seeking a Salesforce and Systems Administrator to help our growing nonprofit team maintain and optimize our Salesforce database and adjacent systems.
Under the guidance of the Director of Impact, this newly created position will serve as a central internal resource for Salesforce, supporting staff with reliable tools, accurate data, and the training needed to use the system effectively. In addition to day-to-day Salesforce administration and maintenance, this position supports related data platforms and system integrations, develops documentation and training materials, and contributes to longer-term technology planning and implementation.&nbsp;
This is envisioned as a role for someone early in their Salesforce Administrator journey who is eager to gain hands-on experience with foundational tools and platforms in an environment with ample opportunities for support, mentorship, and professional growth. Success in this role will come from ongoing curiosity, growing expertise with Salesforce, and a collaborative approach to supporting staff adoption and continuously improving our systems.
While this is designed as an entry-level growth role, we welcome applications from more experienced administrators and are open to adjusting the compensation and scope for an experienced professional ready to champion our mission.
Duties and Responsibilities
For duties below, funds are available for coaching and support from outside consultants who can advise or assist with more technically complex projects while helping you build your skills.
Salesforce Administration &amp; Optimization (30%)
<ul>
<li>Manage daily administration of Canopy’s Salesforce NPSP (Nonprofit Success Pack) instance using nonprofit best practices. Manage users, permissions, profiles, and security.</li>
<li>Maintain and improve data integrity through regular data cleanups, deduplication, validation rules, and page layout optimizations. Monitor system health.</li>
<li>Partner with the Director of Impact and program team leads to map out and implement custom objects, fields, flows, and automation to support Canopy’s evolving workflows.</li>
<li>Build and maintain custom reports and dashboards that empower staff and leadership with real-time analytics for grant reporting, fundraising, and programmatic impact.</li>
</ul>
Integrations &amp; Related Systems (25%)
<ul>
<li>Manage and configure existing integrations, including Mogli, Form Assembly, S-Docs, FundraiseUp, Double the Donation,&nbsp;and Salesforce Cloud Everywhere (chrome extension), with support from outside consultants as needed.</li>
<li>Partner with the Director of Impact to research, scope, and implement new or alternative integrations as needed.</li>
<li>Assist with imports/exports and cross-system reporting.</li>
<li>Provide occasional support for data tracking systems outside of Salesforce (e.g. Canopy’s Tree Plotter database and Google Sheets-based program trackers). Help work towards Canopy’s long-term goal of centralizing data and reporting within Salesforce.</li>
</ul>
Staff Training &amp; Support (25%)
<ul>
<li>Serve as the primary point of contact for staff Salesforce questions and troubleshooting. Support staff in resolving Salesforce issues or accomplishing Salesforce-based tasks.</li>
<li>Design and deliver onboarding training for new hires.</li>
<li>Provide ongoing training for existing staff to build data literacy and support database adoption across the team.</li>
<li>Promote best practices and consistent data entry.</li>
</ul>
Data Governance &amp; Reporting (15%)
<ul>
<li>Help develop and maintain clear, user-friendly documentation of Canopy’s data policies, custom configurations, and standard operating procedures.</li>
<li>Help formalize and manage data review protocols to ensure data completeness across programs, fundraising, and communications.&nbsp;</li>
<li>Assist leadership with reporting for grants, contracts, and communications.</li>
</ul>
General operations and organizational support (5%)
<ul>
<li>Participate in staff meetings, organizational planning and team-building, and occasional community engagement and programmatic events (these are fun!).&nbsp;</li>
<li>Lend operational or administrative support to the broader team during peak organizational moments, in keeping with Canopy’s collaborative non-profit culture.</li>
</ul>
Desired Qualifications and Experience
We recognize that candidates may not meet every qualification listed below or may have a non-traditional background. If you&#8217;re excited about this role and believe your experience would help you succeed, we encourage you to apply.
Technical skills and experience
<ul>
<li>Salesforce Administrator certification preferred (or equivalent hands-on experience and ability to obtain certification within 6–12 months; Canopy can offer funds for this)</li>
<li>Experience working with the Salesforce Nonprofit Success Pack (NPSP) and understanding of non-profit data structures (Households, Opportunities, etc.)</li>
<li>Experience working with third-party Salesforce integrations and using data import tools</li>
<li>Expertise with spreadsheets (Excel or Google Sheets) and familiarity with data manipulation techniques</li>
</ul>
Core competencies and soft skills
<ul>
<li>Strong communication skills, with the ability to translate technical concepts into accessible, supportive language for nontechnical audiences.</li>
<li>Excellent critical thinking and problem-solving skills</li>
<li>Customer-service mindset and desire to help others succeed</li>
<li>Curious and collaborative, open to others’ ideas, perspectives, and experiences</li>
<li>Organized and detail-oriented with ability to manage competing priorities</li>
<li>Creativity, initiative, and excitement about the possibilities of Salesforce</li>
<li>A genuine commitment to Canopy’s mission of community forestry, environmental justice, and growing equitable green spaces.</li>
</ul>
Bonus qualifications
<ul>
<li>Experience with GIS mapping, tree inventory software, or other spatial data systems</li>
<li>Experience supporting CRM transition projects or significant system overhauls</li>
<li>Experience documenting business processes</li>
<li>Experience with volunteer management and/or fundraising systems</li>
<li>Background with SQL or other database query languages</li>
<li>Bilingual skills (particularly Spanish), reflecting the diverse communities Canopy serves</li>
</ul>
Compensation and Benefits
Annual salary: $61,000 &#8211; $71,000, depending on experience
Health Benefits: Medical/dental/vision insurance is available. Canopy covers 100% of employee premiums for several plans.
Retirement: 401K, with a goal to offer employer matching contributions in the near future.
Sick leave: 12 days (96 hours) sick leave per year with a max accrual of 12 days per year.
Vacation time: 12 days (96 hours) per year with a max accrual of 18 days per year. Accrual rates increase after two years with Canopy.
Flexible hybrid work schedule (2 days per week in office) and supportive team environment
Strong organizational commitment to professional development for all employees, including funds available for obtaining Salesforce Administrator certificate if desired
Paid holidays: The following are official holidays for all Canopy employees:
<ul>
<li>New Year&#8217;s Day</li>
<li>Martin Luther King Jr.&#8217;s Birthday</li>
<li>President&#8217;s Day</li>
<li>Memorial Day</li>
<li>Juneteenth</li>
<li>Independence Day</li>
<li>Labor Day</li>
<li>Veteran&#8217;s Day</li>
<li>Thanksgiving Day</li>
<li>Day after Thanksgiving</li>
<li>Christmas Eve Day</li>
<li>Christmas Day</li>
<li>The work days falling between Christmas and New Year&#8217;s Day</li>
</ul>
TO APPLY
Please email your resume and cover letter to jobs@canopy.org. In your email or cover letter, please share how you found out about this job and what drew you to apply.
If you don’t have a resume, there is free resume creation available through JobTrain. Please email JobSeekerServices@JobTrainWorks.org.
Equal opportunity employer: Canopy strives to engage, celebrate, and reflect the rich diversity of the communities we work with. We value inclusion and equity in our programs, leadership, and hiring practices. Canopy is a fair chance employer and does not use the e-Verify background check service. We invite anyone to apply regardless of their history, and we welcome&nbsp;neurodivergent applicants. If you can see yourself in this role, please apply!

Salesforce & Systems Administrator

<h1>Who we are</h1>
The News Literacy Project, founded in 2008, is a nonpartisan, nonprofit organization building a national movement to ensure that all students are guaranteed to be skilled in news literacy before high school graduation, giving them the knowledge and ability to participate in civic society as well-informed, critical thinkers. NLP is the country&#8217;s leading provider of news literacy education and works with districts and educators in all 50 states, primarily through our signature e-learning platform, Checkology®, and weekly educator newsletter, The Sift®. To read more about the organization and our plans, visit our <a href="https://newslit.org/" rel="noopener noreferrer" target="_blank">website</a>.
<h1>Where you fit in</h1>
The News Literacy Project empowers educators to teach middle and high school students how to sort fact from fiction in the digital age. We are at an exciting inflection point for our work, and we are making critical investments to rapidly scale our growth and impact. To that end, we are seeking the organization&#8217;s first Chief Technology Officer to lead technology and product functions under NLP’s strategic vision as we scale Checkology&#8217;s reach nationwide. This is a great opportunity for you to shape the technology foundation of a national movement and directly expand access to news literacy education for hundreds of thousands of students. We&#8217;re looking for someone who can have an immediate and meaningful impact on our work.
This position reports to the President and CEO.
<h1></h1>
<h1>About the position</h1>
The Chief Technology Officer (CTO) serves as the organization&#8217;s senior technology leader, responsible for technology vision, platform delivery, digital innovation, operational reliability and technology governance across the organization. The CTO ensures technology investments advance mission impact, support sustainable growth and meet the security, privacy and compliance expectations of K-12 school districts and institutional partners.
The CTO serves as a member of the Executive Team and partners closely with the CEO, COO and functional leaders to translate strategy into technology priorities and measurable outcomes.
Specifically, in this job, you will:
<h2></h2>
<h2>Technology Strategy &amp; Governance</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and execute a multi-year technology strategy aligned with organizational and programmatic and product priorities.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish technology principles, governance processes and investment priorities across product and enterprise systems, including annual roadmaps and technology operating and capital budgets tied to organizational outcomes.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advise executive leadership and the Board on technology opportunities, risks, infrastructure and digital transformation.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chair the internal AI Committee, setting the organization&#8217;s AI vision, enablement strategy and governing policies.
•&nbsp;&nbsp;&nbsp;&nbsp;Ensure technology governance processes account for and support the organization&#8217;s data strategy, in partnership with data leadership.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluate emerging technologies and determine where innovation meaningfully advances mission and user value.
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<h2>Product Leadership</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee the Product team through its senior leader, ensuring strong product strategy, roadmaps and execution.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;In collaboration with the VP of Product, align architecture, platform investments, and engineering capacity to enable the product roadmap.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Balance innovation, user needs, technical feasibility and organizational capacity across all digital offerings.
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<h2>Cybersecurity, Privacy &amp; District Compliance</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish organization-wide cybersecurity strategy and risk management practices, including incident response planning, business continuity and disaster recovery.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own technology compliance requirements associated with serving K-12 school districts, including policies and controls for student data privacy and security obligations.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee district technology approvals, security reviews, vendor questionnaires and procurement-related technical documentation, and maintain readiness for audits and compliance reviews.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure systems support district requirements including identity management, rostering, integrations, accessibility and data governance.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain security controls, access governance and security awareness programs, and develop policies governing technology use and information security.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor organizational technology risk and report regularly to executive leadership.
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<h2>Technology Operations, Architecture &amp; Vendor Management</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead strategy and performance management of the managed IT services partner, defining service expectations, SLAs, escalation processes and accountability mechanisms.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee internal technology operations including devices and collaboration tools; identity management, networking and help desk effectiveness, ensuring staff have reliable, secure and scalable technology support.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with data leadership to build and maintain the infrastructure that enables organizational measurement, reporting and impact analysis, ensuring responsible use of organizational data.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish standards for architecture, integrations, technical quality and platform sustainability, and oversee application lifecycle management, technical debt prioritization and platform reliability.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Guide build-versus-buy decisions and oversee technology vendor selection, contract negotiation, performance management and ROI evaluation.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive modernization and operational efficiency across enterprise systems.
&nbsp;
This full-time position is virtual. Highly qualified candidates who live in, and are authorized to work in, the United States are encouraged to apply.
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<h1>About you</h1>
This position will directly impact many thousands of educators and hundreds of thousands of students in schools across the country and plays a pivotal role in shaping and achieving our organizational strategy. As the Chief Technology Officer, you will partner with the President and CEO to build the technology vision and infrastructure that powers our next chapter of growth. While we do not expect candidates to meet all qualifications, the successful candidate will have all or most of the following:
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<h2>Your Experience</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor&#8217;s degree in computer science, information systems, engineering or a related field, or equivalent professional experience. Advanced degree preferred.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ten to 12 years of experience with at least seven to ten years of leadership experience in technology, product management, engineering or digital transformation, including at least five years leading cross-functional technology teams.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience leading technology strategy for a school district, SaaS company, EdTech company or similar, particularly in organizations between 25 and 200 employees.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated success leading product functions through senior product leaders to deliver customer-centered digital products.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience overseeing outsourced technology partners, managed service providers, software vendors and technology budgets, contracts and investment decisions.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience serving on an executive leadership team and contributing to organizational strategy.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mission-driven leader with a passion for improving education through technology and a commitment to diversity, equity, inclusion and accessibility.
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<h2>Technical Expertise</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep understanding of modern software development, cloud infrastructure, systems architecture, APIs, data integrations and enterprise technology.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience designing and deploying security frameworks aligned with regulatory and compliance regimes.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience implementing and managing enterprise productivity platforms, CRM systems, learning technologies, analytics platforms and business applications.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of AI technologies, automation and emerging technology trends, with the ability to evaluate appropriate organizational applications.
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<h2>Education Technology &amp; Compliance</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting K-12 school districts or education organizations strongly preferred.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of student data privacy requirements and technology compliance frameworks, including FERPA, COPPA, SOPIPA, state student data privacy laws and accessibility standards such as WCAG.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience managing district technology reviews, security questionnaires, procurement requirements and integrations such as single sign-on, rostering and learning management systems is preferred.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience leading security compliance readiness, audits, and the organizational change needed to achieve and maintain certification.
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<h2>Leadership Competencies</h2>
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strategic thinker who balances long-term vision with operational execution and leads effectively through change.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong product mindset with a focus on user experience, customer outcomes and measurable impact.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communicator who translates complex technical concepts for non-technical audiences, executive leadership and the Board of Directors.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated success building, developing and retaining high-performing teams.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent judgment in prioritizing competing organizational needs and allocating resources effectively.
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<h1>Compensation and benefits</h1>
The starting salary for this position is $225,000, but negotiable depending on the candidate&#8217;s qualifications, experience and our organizational budget. NLP also offers outstanding perks and benefits, including health, vision and dental insurance, a 401(k) plan match, unlimited PTO, flexible work environment and more. For an overview of our generous benefits package, check it out on our <a href="https://newslit.org/careers/" rel="noopener noreferrer" target="_blank">Careers</a> page.
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<h1>Applications</h1>
To apply, upload a cover letter, work samples and a résumé at https://bit.ly/NLPJobs. The application deadline is 12 a.m. &nbsp;ET on Monday, Aug. &nbsp;11, 2026. We hope to hire as quickly as possible for a start date around Nov. 1, 2026. &nbsp;Preference will be given to candidates who reside in the following states: CA, CT, DC, FL, GA, HI, IL, IA, LA, MD, MA, MN, NJ, NY, NC, OH, OK, PA, SC, TX, VA, WA, and WV.
Work Samples
As part of your application, please upload two to three work samples that demonstrate your experience in the following areas. A single sample may cover more than one area.
1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technology or product roadmap. A roadmap you developed and executed, along with the context, how you prioritized competing needs and what outcomes resulted.
2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data privacy and compliance. An example of how you worked through a data privacy agreement, district security review or similar compliance process, such as a policy you authored, a review response or a summary of your approach and its outcome.
3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;AI leadership. An artifact showing how you led an organization, district or company through AI adoption or governance, such as an AI policy, committee charter, enablement strategy or board presentation.
For each sample, please include a short summary (a few sentences) telling us what we&#8217;re looking at, which area or areas it addresses and your specific role in creating it.
Please remove or redact confidential information, including organization names, before submitting. A sanitized excerpt or a one-page written summary of your approach is acceptable where the original work product cannot be shared. Samples will be evaluated on clarity of thinking, judgment and communication rather than visual polish.
NOTE: To ensure the integrity and fairness of our anonymized evaluation process in making the initial assessment of candidates based on skills and experience, staff members do not respond to individual inquiries about employment with NLP. Please visit our website for more information.
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<h1>Our hiring process</h1>
Candidates selected to participate will be invited to an initial phone screen and up to three rounds of virtual interviews, conducted with pairs and small groups of NLP leaders and stakeholders.
Finalists will be asked to provide references.
The News Literacy Project welcomes applicants from diverse backgrounds. We offer equal opportunity in employment for all qualified persons and prohibit discrimination in employment on the basis of race, color, religion, creed, sex (including sexual orientation and gender identity), national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service or other protected status.
We deeply value diversity in the workplace and strongly believe that a diverse team enriches our organization and strengthens our ability to realize our mission (read/print <a href="https://chrome-extension/efaidnbmnnnibpcajpcglclefindmkaj/https:/newslit.org/wp-content/uploads/2021/01/NLP-Values.pdf" rel="noopener noreferrer" target="_blank">NLP&#8217;s Organizational Values</a> and <a href="https://chrome-extension/efaidnbmnnnibpcajpcglclefindmkaj/https:/newslit.org/wp-content/uploads/2021/01/Commitment-to-DEI.pdf" rel="noopener noreferrer" target="_blank">Commitment to Diversity, Equity and Inclusion</a>).

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