Philanthropy Operations Consultant

ABOUT CAMPBELL & COMPANY

Campbell & Company (C&C) is a national consulting firm that serves nonprofit organizations and institutions in all sectors, including education, environment, healthcare, human services, arts and culture, associations and membership organizations, and civic and public affairs. The firm is based in Chicago and Seattle with regional staff in California, Florida, Indiana, Ohio, Maine, Missouri, Texas, and Washington, DC. Our team-based approach enhances our work and is built into our company’s structure.

We work with organizations at critical points in their growth and development, when our expertise and partnership can have a powerful impact. We have four primary service lines: fundraising, communications, executive search, and strategic information services. Our culture of innovation fueled the development of Campbell & Company’s first software as a service product, Beam Insights, which aims to address advances in technology to support fundraising. We strive to work in multi-service teams to provide the right balance of expertise, experience, and seniority for each client.

THE POSITION

From determining philanthropic potential and identifying the prospects who will help realize it – to providing the tools needed to manage relationships and effectively leverage the power of our clients’ resources – the Strategic Information Services (SIS) Division of Campbell & Company puts data to work. As the division expands and increasingly becomes an integral part of each client engagement, we are looking to grow our team by adding this new position to our team of six professionals.

This individual will collaborate with all other members of the team, working especially closely with the Managing and Associate Directors.

RESPONSIBILITIES

·      Research, gather, and review materials for client projects, with specific focus on development operations and prospect management.

·      Lead the review, improvement, and documentation of workflows supporting the standard operating procedures of a development operations function (e.g. gift processing and acknowledgment, moves management, constituent data maintenance, and reporting). 

·      Train client staff on development/advancement services workflows.

·      Lead prospect identification projects using prospect research software.

·      Keep current on emerging and leading practices to support development operations and prospect management, sharing knowledge with other members of the team.

·      Create and manage client work timelines within SIS, coordinating with other project team members to ensure timely completion of deliverables.

·      Serve as a point of contact for the SIS team for multi-service projects involving other practice areas.

·      Maintain systems and tracking related to the team’s use of vendor partners.

QUALIFICATIONS

The SIS team includes some members who are highly technical. While this role does not require advanced analytical skills, it does require analytical thinking and process-driven orientation. The most important skills and abilities for this role are:

·      Five to seven years of development/advancement experience including experience in a development/advancement operations function such as prospect research, prospect management, stewardship, or gift processing.

·      Strong understanding of development operations processes and/or prospect management processes; familiarity with nonprofit database systems such as Tessitura, Raiser’s Edge, etc.

·      Experience training staff in development/advancement services processes would be an advantage.

·      Strong skills in Microsoft Excel, including formulas and pivot tables.

·      Comfort in a fast-paced environment that requires high attention to detail and the ability to manage multiple projects, prioritize and meet deadlines.  

·      Demonstrated success in complex project management

·      High personal and professional integrity that inspires confidence and trust.

·      Commitment to delivering high quality services to colleagues and to clients.

·      High initiative, energy and ability to be effective independently and as part of a team.

·      Ability and willingness to travel as needed.

·      Familiarity with wealth screening and prospect research services would be an advantage.

·      A bachelor’s degree or relevant equivalent work experience is preferred; an advanced degree would be an advantage. 

We are currently maintaining a hybrid work environment, with flexibility to work remotely or make use of one of our physical office locations in Chicago, IL and Seattle, WA. We are open to considering candidates based in any location in the US. We value flexibility and safety for our employees and our clients.

COMPENSATION AND BENEFITS

The salary range for this position is $85,000 – $90,000 and is bonus eligible. Campbell & Company also offers a generous and comprehensive benefits package.

APPLICATION

To be considered for this opportunity, please send a resume and letter of interest to: OperationsConsultant@CampbellCompany.com. Please note that upon application, you will receive an automated email response with an invitation to complete a short application survey.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.