We’re Personified: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. Our mission is to lead technology and security programs for our clients, enabling them to focus on their mission-critical work.
We act as an extension of our client teams — we handle all the responsibilities a traditional internal IT team would. We’re in our clients’ Slacks, we’re on a first-name basis with them (and their pets), we’re new hires’ first point of contact, and we’re the first stop for tech and cybersecurity issues. We aim to build trust, and we leverage this to keep the bad actors out.
Some of the biggest names in the progressive space have leaned on us as their trusted IT + cybersecurity partner. We are looking for top IT talent as we continue to scale our team.
The IT Operations Associate assists in running day-to-day technology operations for our clients, with a focus on providing outstanding onboarding and offboarding experiences via email, Slack and virtual meetings (ex. Google meets, and Zoom). This position is remote.
The IT Operations Associate is responsible for supporting and implementing our clients’ processes and procedures surrounding onboarding, offboarding, and tech procurement.
The ideal candidate is:
The ideal candidate has:
This position reports to the Senior IT Operations Associate.
We are seeking an individual with 2+ years of experience in a customer-facing role, with a proven track record of providing great customer experiences. Our ideal candidate is highly organized, responsive, and detail-oriented. The candidate must be comfortable interacting with clients and their staff through email, Slack, and virtual meetings.
It’s important that the individual who fills this role is a self-starter and a team player. Additionally, we’re looking for a team member who can pick up new systems and technical concepts quickly and can provide suggestions to improve upon current operational workflows and processes.
While we prefer prior political/nonprofit IT or operations experience, we will make exceptions for the right candidate.
Personified’s mission is to help advance the progressive movement; and diversity, equity and inclusion are at the core of that mission. We value varied perspectives in working to build a more inclusive world and workplace. We believe in the power of diversity, and as we grow as a company, we are committed to creating an environment that promotes inclusive culture and invites people of all backgrounds to join us.
Our commitment to these values is unwavering, and we strive to create and maintain a working environment that is inclusive, equitable and welcoming.
Employment
Information Technology
-Remote
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