Director of Technology

About AACRE

The Asian Americans for Civil Rights and Equality (AACRE) network was launched in 2014 to focus on long-term movement building, capacity infrastructure, and leadership support for Asian Americans committed to social justice. There are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

We are committed to supporting our employees to thrive in service of our mission by providing generous benefits, which include 100% health, dental, vision, life and long-term disability insurance for employee coverage and 65% for dependent coverage; employer-funded health reimbursement account; paid time off; and professional development stipend.

Position Overview 

The Director of Technology leads the department responsible for overseeing hardware, software, and network systems across the AACRE network, and partners with other AACRE departments and groups to strengthen donor management, communications, and advocacy databases and tools—ensuring integration, reliability, and usability across platforms. This position provides strategic and operational leadership to ensure that technology resources are effective, efficient, secure, and aligned with both network and group goals. By aligning systems and tools with programmatic and operational priorities, the Director ensures that technology enhances collaboration, increases staff capacity, and supports the mission-driven work of AACRE and its network groups. The Director leads technology strategy, planning, policy, budgeting, major projects, security, disaster recovery, and risk management. The role depends on strong partnerships with other department and group leaders to identify challenges, co-design practical solutions, and ensure technology decisions advance shared priorities. The Director also guides and develops a high-performing technology team, fostering a culture of service, collaboration, and continuous learning to meet the evolving needs of the network.

Key Responsibilities 

Technology Leadership and Management

• Provide vision and direction for technology infrastructure and policies across the AACRE network, ensuring that all systems are secure, scalable, and integrated to support both operational and mission-driven goals.
• Lead the design and implementation of technology strategy, governance, and policies to strengthen efficiency, reliability, and data integrity across the network.
• Develop and implement comprehensive cybersecurity and data protection policies and ensure compliance with standards for access, retention, and privacy.
• Oversee risk management and disaster recovery planning, proactively addressing vulnerabilities and system redundancy.
• Partner with AACRE departments and AACRE groups to identify and implement technology solutions that reduce manual work, streamline workflows, and empower staff.
• Ensure the effectiveness and integration of donor, communications, and advocacy databases and tools (including Salesforce and EveryAction), aligning data practices and syncing across platforms.
• Lead communications with AACRE network groups on key updates, emerging risks, and technology-related policies.
• Oversee technology department operations related to network installations, and hardware and software updates, for all AACRE groups and the CAA San Francisco Chinatown office.
• Lead technology department in providing technical support for time-sensitive projects, rapid response events, including supporting on individual requests as needed.
• Ensure all IT operations comply with applicable laws, codes, and regulations, and reflect the latest industry standards, rules, and best practices.

Cross-Departmental Collaboration

• Partner closely with other departments—including Finance, HR, and Administration—and with AACRE groups to prioritize technology solutions that improve effectiveness, coordination, compliance, and staff experience.
• Work collaboratively with department and group leaders to assess needs, translate them into actionable technology plans, and ensure solutions are designed for long-term usability and sustainability across the network.
• Collaborate with other supervisors and coordinate work across multiple teams focusing on technology implementation, adoption, and management across the network.

Organizational Leadership and Development

• Serve as a key internal leader contributing to AACRE’s strategic and operational planning and implementation, ensuring technology decisions align with organizational goals and culture.
• Drive long-term technology planning aligned with organizational growth, ensuring systems and tools evolve with program and advocacy needs.
• Contribute to cross-organizational initiatives and planning efforts that advance AACRE’s mission and strengthen shared infrastructure.

Staff Supervision and Team Development

• Oversee and supervise the Donor Database & IT Manager position including assigning and directing work, setting clear expectations, providing guidance and mentoring, and offering regular feedback.
• Manage and develop staff to ensure operational excellence, efficiency, and consistently high-quality performance across all functions.
• Develop and implement team goals, resolve complex issues within team, address conflicts, foster collaboration, and make significant decisions that impact team operations
• Ensure that supervisory practices align with organizational policies, provide developmental and corrective feedback, and implement AACRE guidelines for progressive discipline if necessary
• Manage team members’ development plans, provide direct feedback, and conduct performance evaluations regularly.
• Support team members to meet objectives, encourage skill development, and promote a practice of collaboration, innovation, and accountability

Vendor Contracts and Financial Management

• Oversee technology department-related contracts, vendors, and consultants (e.g., Salesforce, EveryAction, IT Help Desk), ensuring deliverables, compliance, and service quality.
• Develop and manage the technology department budget, monitor expenses, and align resource allocation with strategic priorities.
• Collaborate with senior leadership on financial planning and reporting related to technology infrastructure and grants.

Fundraising and Resource Development

• Identify, pursue, and manage technology-related funding opportunities, including grants and contracts.

Training and Capacity Building

• Oversee onboarding and ongoing support and training for select staff into database platforms such as Salesforce and EveryAction.
• Lead informed decision-making processes and training on technology systems, data structures, import and export and import of data, and template reporting.

Other Duties 

• Contribute to fundraising and development activities for the organization as needed 
• Perform administrative duties as required for position 
• Perform other duties as assigned to support the overall mission of the organization 
• Contribute to positive work environment in alignment with organizational values

Qualifications

• Experience working with or deep familiarity with nonprofit organizations and social justice movements, particularly those serving Asian American, immigrant, and other communities of color.
• At least 5 years of significant leadership in technology systems, IT infrastructure, or cybersecurity.
• 2+ years of experience supervising a team of one or more people.
• Proven ability in project management, particularly managing multiple complex projects simultaneously and balancing competing priorities. 
• Ability to think strategically, operationalize vision, problem solve, exercise good judgment and lead the network through ongoing improvements and change.
• Experience building and leading highly effective departments or teams, including cross-functional teams.
• Excellent written and verbal communications skills with the ability to simplify complex or technical concepts into universally understandable terms. 
• Strong commitment to AACRE’s mission and values.
• Based in the San Francisco Bay Area and able to work in person for meetings, gatherings, or events, as needed.

Other Details

Reports to: AACRE Executive Director 

Supervisor Duties: Yes 

Position Type: Full-time, 40 hours per week 

FLSA Status: Exempt, not eligible for overtime 

Location: San Francisco office. Eligible for hybrid work. 

    Must be based in the San Francisco Bay Area. 

Salary Range: $140,000 to $150,000 per year

Deadline: Open until filled. Initial deadline December 18, 2025

To Apply

Upload a resume and cover letter on this Gusto page: https://bit.ly/4i9YZ5e. In the cover letter, highlight relevant experience and describe your interest in this position and AACRE. Please note that incomplete applications that do not include cover letters and resumes will not be considered.

AACRE is dedicated to fostering a diverse, inclusive, and equitable work environment where everyone is valued and discrimination has no place. We are committed to serving the rich diversity of Asian American and Pacific Islander communities, and strongly encourage women, trans and gender expansive individuals, people of color, immigrants, LGBTQIA+ individuals, and those living with disabilities to apply.

AACRE is an Equal Opportunity Employer (EOE). We consider all qualified candidates for employment regardless of age, race, color, ethnicity, religion, sex, national origin, immigration status, sexual orientation, gender identity, disability, arrests or conviction records, or veteran status.

Please visit https://aacre.org/ for more information.