Data & CRM Manager

Data & CRM Manager

American Association of People with Disabilities (AAPD)

Location: Remote (U.S.) or Hybrid – Washington, DC

Department: Communications

Reports to: Digital Director

Salary: $85,000–$100,000

AAPD is seeking a detail-oriented Data & CRM Manager to oversee and steward organizational data, primarily within our CRM (EveryAction), supporting communications, advocacy, and audience engagement efforts.

Key Responsibilities

• Manage and maintain AAPD’s CRM (EveryAction) as the central source of constituent data

• Ensure data quality, structure, and governance across systems

• Develop and maintain data management SOPs

• Support data migrations and system integrations (e.g., Mailchimp, Quorum, WordPress, Zapier)

• Build dashboards, reports, and analytics to inform communications and engagement strategies

• Help define KPIs and reporting frameworks aligned with organizational goals

• Translate data insights into clear reporting for staff and leadership

Qualifications

• 4+ years managing organizational data or CRM systems (preferably in nonprofits)

• Experience with EveryAction or comparable CRM (Salesforce NPSP, Raiser’s Edge, HubSpot, etc.)

• Strong data management, segmentation, and reporting skills

• Advanced Excel or Google Sheets proficiency

• Excellent communication skills and strong attention to detail

Benefits

• Unlimited PTO

• Flexible work schedule

• 100% employer-paid medical, dental, and vision coverage (employee + dependents)

• 403(b) retirement plan with up to 5% employer match

AAPD is a national disability-led organization working to increase the political and economic power of people with disabilities.