Technology Platform Strategy

GSEMA seeks an experienced and qualified technology consultant or firm to conduct a comprehensive assessment of our current technology systems, including infrastructure, security, core applications, software stack, and related business processes; and provide an actionable roadmap to improve reliability, security, and alignment with our strategic goals. This RFP initiates the Assessment phase of our multi-year strategic roadmap. This foundational work is critical, as it will define the requirements and success metrics for our subsequent phases: Systems Selection (Phase II) and Implementation (Phase III).

The primary goal of the assessment is to identify, prioritize, and design a simplified, streamlined, and affordable future technology state that supports our distributed volunteer and staff network, as well as complex member data needs. This includes inventory of all current systems, existing hardware, software licenses, data storage locations, and current policies (e.g., data sharing agreements with vendors and partners, security protocols, user provisioning) as well as benchmarking current system maturity ratings on a scorecard.

Key Objectives

1. Consolidation: Identify redundant software and data silos, recommending a consolidated set of core systems (ideally 3-5 platforms) for all key functions, especially the Volunteer/Member life cycle, Human Resources, and Accounting, Budgeting and People software. Salesforce-Membership and program

2. Efficiency: Propose integrated workflows and automation opportunities to reduce manual data entry and administrative overhead for staff and, critically, for our volunteer leaders.

3. Data Integrity: Design a unified data structure to ensure consistent tracking of youth enrollment, finance and HR performance, membership renewal, volunteer compliance, program outcome and financial health metrics.

4. Scalability: Recommend solutions that can cost-effectively scale with our large, fluctuating membership and evolving program needs over the next 3–5 years. 5. Cost-Effectiveness: Provide recommendations that minimize licensing fees and implementation costs while leveraging non-profit discounts and minimizing technical debt.

Key Dates

We recently discovered an issue with the RFP@gsema.org email account listed on the RFP that affected incoming mail over the past three weeks. While the connection is now restored, we want to ensure no correspondence was missed. As such the deadline for vendor questions has been extended to February 18^th. Please re-submit any questions or correspondence, as well as RFP documents to rfp@gsema.org.

All questions and RFP documents must be submitted to rfp@gsema.org

Activity	Date
RFP Issued	January 30, 2026
Deadline for Vendor Questions	February 18, 2026 5:00 PM EST
Responses to Questions Distributed	February 20, 2026
Proposal Submission Deadline	February 27, 2026 5:00 PM EST
Finalist Interviews (Virtual)	March 9-11, 2026
Selection/Notification	March 16, 2026
Project Kickoff (Target)	March 30, 2026

All proposals must be submitted electronically as a single PDF document to rfp@gsema.org by the deadline listed above.

To review the RFP in full, including anticipated project deliverables and proposal requirements, please download the GSEMA Technology Platform Strategy RFP (.pdf).