IT Business Manager

Do you find fulfillment in helping others succeed and love mastering new technologies? Community IT is the right place for you!

Community IT is seeking an IT Business Manager to work with a set of non-profit organizations around the DC metropolitan area and beyond. The IT Business Manager will be a key contributor to our Business IT Solutions team, a highly motivated group responsible for engaging with our non-profit customers.

About Community IT Innovators

Community IT is an employee-owned company exclusively focused on supporting small and medium-sized nonprofit organizations. Since 1993, our skilled and certified team of IT professionals has served the nonprofit community, helping organizations to advance their mission through the effective use of technology.

We have been 100% employee-owned since 2012. We are a positive, sustainable workplace that promotes professional development and a healthy work/life balance. Our employees stay and grow with us; over one-quarter of our staff have been with us for over a decade.

About the Position

The IT Business Manager is a trusted advisor to multiple organizations and provides IT management and strategic advice as the primary point of contact and interface between Community IT and the organization.

The IT Business Manager will be responsible for cultivating strong relationships, understanding the business value of new IT project requests, advising business partners on technical implications and solution options, and overall day-to-day IT management, including IT lifecycle management. The ideal candidate has a technical background with strong relationship management and an advisor-like approach.

Requirements

The ideal IT Business Manager will bring many of the following experiences, characteristics, and abilities – among other related/transferable skills – to Community IT

• BA/BS in a business or a technical discipline (information systems, engineering, computer science) and/or related experience; or equivalent combination of education and experience working with MSPs and/or non-profit organizations.
• ITIL certification or equivalent a plus
• Technical acumen to troubleshoot issues and learn new technical things quickly and on their own
• Experience interfacing and communicating with Executives in relation to Information Technology
• Experience working in a non-profit organization environment
• Desire to learn and continue to develop professional talents and skills that will enhance the relationships with our partners

Demonstrated Experience in the Following:

• Self-motivated with the ability to work autonomously
• Building strong relationships; excellent interpersonal skills and communication skills, including written, verbal, and presentation skills
• Interfacing with all levels of an organization, from individual contributors to C-suite executives
• Familiarity navigating IT with different number of technologies and technical disciplines

If you value integrity, continuous learning, and hard work, Community IT is the place for you!

Please submit a cover letter and resume to jobs@communityit.com with “IT Business Manager” in the subject line.