Director of Operations

Founded in 1994, Science Club for Girls fosters excitement, confidence, and literacy in STEM (science, technology, engineering and mathematics) for girls, young women, and gender-expansive youth from underrepresented communities with free, experiential community-based programs. With women making up less than 29 percent of the STEM workforce—and Black and Latina women at less than 4 percent—SCFG addresses a critical need, offering a continuum of programming for grades K-12 including engaging activities in STEM for K-8 participants, leadership experiences for high school-aged Junior Mentors, and adult mentoring and role modeling by committed women with STEM careers. Over the last 14 years, over 90% of our high school juniors and seniors have gone on to college, with over 55% of our alumni majoring in STEM.

WHAT YOU’LL DO

• SCFG has been on a consistent upwards trajectory – more than tripling the number of girls served over the past 5 years — and is now seeking a Director of Operations to support our continued growth and expansion. Reporting to the Executive Director, the Director of Operations will ensure operational excellence, oversee core administrative functions, and contribute to a positive team culture that embraces diversity, equity, inclusion and belonging. Specifically, the Director of Operations will:
• Provide oversight of day-to-day operations, inclusive of developing, formalizing, and/or improving upon standard operating procedures, policies, and systems across human resources, technology, and facilities management.
• Serve as a helpful and action-oriented resource for a 16-member team of full- and part-time staff, ensuring staff have the operational support they need to perform their jobs. Proactively identify solutions to improve efficiency in a fast-paced growth environment.
• Codify, institute, and manage processes for hiring, onboarding, developing, and evaluating staff. Work with external consultants to implement HR policies (e.g., PTO reporting, benefits administration, health and safety compliance.)
• Identify and organize team-wide training opportunities related to SCFG’s mission, such as diversity, equity, inclusion, and belonging; unconscious bias; trauma-informed practices.
• Oversee facilities management for office space and storage units. In close partnership with the Executive Director, manage the logistics for an office move in 2024.
• With support from an external IT consultant, serve as the organizational lead for SCFG’s Salesforce database, ensuring that the system is optimized for use across all departments.
• Serve as the primary point of contact for external vendors, including managing service agreements and institutional accounts, tracking licenses and other renewals, and maintaining ongoing relationships.
• Liaise as needed with the Finance Manager on issues related to purchasing, billing, payroll, and budget management.
• As a member of the senior management team, contribute to guiding the overall organizational strategic direction, decision-making, prioritization, and goals.
• Play an active role in advancing SCFG’s commitments to anti-racism and fostering a work environment that is rooted in diversity, equity, inclusion, and belonging and a shared sense of team accountability.

WHO YOU ARE

• You are inspired by SCFG’s mission and values. You are excited to join a team that is committed to removing barriers and addressing the gender gap in STEM. You thrive in a work environment that values community, scientific thinking, lifelong learning, leadership, joyfulness, and a commitment to gender and racial equity. A personal connection to Boston and/or Cambridge neighborhoods where SCFG operates is a plus. 
• You are a system- and process-minded operations professional. You bring at least 8 years of experience with prior management and/or exposure to all aspects of business operations, e.g., technology, human resources, facilities, vendor management. You are experienced in creating and refining standard operating procedures. Experience in Salesforce and/or similar CRM databases is a must.
• You are an adaptable, agile, and resourceful “doer.” You thrive in a fast-paced environment, with the ability to stay focused and nimble in the face of growth and change. You are a self-starter with a “get-it-done” attitude and willingness to jump in without being asked. You proactively anticipate problems and design solutions that enhance efficiency, productivity, and employee experience.
• You are a well-organized task and project manager. You are experienced in leading and/or supporting multiple projects, with the ability to guide staff and vendors through all stages of execution. You have strong organizational skills with the ability to prioritize, multi-task, and work under tight deadlines. You work well with uncertainty and can begin moving a project forward before all of the specifics are worked out.
• You are committed to anti-racism and fostering a culture of diversity, equity, inclusion, and belonging. You bring self-awareness and active listening when working with people from diverse racial, ethnic, and socioeconomic backgrounds. You approach operations through a DEIB lens, ensuring that systems, policies, and processes are fair and equitable for all employees.

LOCATION, SCHEDULE, AND COMPENSATION

SCFG is located in Cambridgeport, convenient to the Central Square MBTA station. Currently, SCFG staff are working 2 days/week in the office and 3 days/week remotely. Occasionally, SCFG staff participate in organizational- and partner-related events that occur on weekdays and weekends. Salary for this position is $90,000 – $95,000. Benefits include health and dental insurance, 3-weeks paid time off plus one week off at the end of the calendar year, 12 paid holidays, and 6 personal/sick days annually. 401K program will be instituted in 2024.

TO APPLY

Please apply with your 1) a cover letter that conveys why you are interested in SCFG’s work and the Director of Operations position, 2) your resume. Please address your cover letter to Bonnie Bertolaet, Executive Director. We review applications on a rolling basis and strive to get back to applicants within two weeks.

Science Club for Girls has retained DH Search to support the hiring of a Director of Operations. DH Search is a national search firm that works exclusively with nonprofits and mission-driven organizations to recruit and hire extraordinary people. Learn more at www.dhsearch.net