Who We Are
FoodCorps partners with schools and communities to nourish kids’ health, education, and sense of belonging so that every child, in every school, experiences the joy and power of food. Our AmeriCorps members serve alongside educators and school nutrition leaders to provide kids with nourishing meals, food education, and culturally affirming experiences with food that celebrate and nurture the whole child. Building on this direct service, FoodCorps advocates for policy change, grows networks, and develops leaders in service of every kid’s health and wellbeing. Our goal is that by 2030, every child will have access to food education and nourishing food in school!
What We’re Looking For
FoodCorps is seeking an experienced Salesforce Administrator to join our Systems & Evaluation team. Reporting to the Salesforce Platform Director and working collaboratively across the organization, this person will be responsible for assisting with the implementation, administration, maintenance, testing, and support of FoodCorps’ Salesforce environment.
The incumbent will join a team engaged in a multi-year project to develop a FoodCorps Community Platform, through the implementation of Experience Cloud, integrated with a highly customized Nonprofit Success Pack (NPSP) org. The role will work closely with subject matter experts to ensure successful adoption, training, and configuration within the FoodCorps Salesforce ecosystem.
This is a full-time remote position.
Who You Are
You are an experienced Salesforce Administrator who is passionate about FoodCorps' mission. With a deep understanding of Salesforce administration, you excel in designing and implementing customizations, managing data integrity, and providing exceptional user support. You thrive in a collaborative team setting, are adept at problem-solving across diverse stakeholders, and have a strong commitment to developing technology that centers the people and communities being served. You believe that building power in historically excluded communities is a key strategy for achieving equity and liberation.
Key Duties & Responsibilities
Salesforce Administration:
- Serve as primary system administrator for the Salesforce environment with 400+ users.
- Manage administrative functions including user maintenance, modification of page layouts and dynamic pages, generation of reports and dashboards, creation of new fields and other routine tasks.
- Administer user accounts, permission sets, roles, and system access to maintain data integrity.
- Promote change sets from sandbox to production and assist in environment management.
- Complete regular internal system audits and prepare for updates.
Data Management & Reporting:
- Create and maintain reports and dashboards for data-driven decision-making.
- Manage data feeds, periodic imports of external data sources, and other ETL processes using Apsona
- Mobilize and support cross-functional teams in maintaining the database through duplicate management, report management, and general platform simplification.
Process Automation & Integration:
- Automate processes using Salesforce tools, such as flow automation, validation rules, and Declarative Lookup Rollup Summaries.
- Identify, install, and maintain appropriate apps from the AppExchange for event management, mass email, document merge, and more.
- Support validation and formatting of data for import into Salesforce from platforms such as FormAssembly and Qualtrics.
- Setup, prioritize, and/or manage data transfers and integration between Salesforce and other database systems to optimize information sharing, synchronization, and efficiency, such as Paylocity.
User Support, Collaboration, & Training:
- Contribute to the creation/maintenance of training documentation, such as Scribes, training videos, as well as technical process documentation for system sustainability and knowledge preservation.
- Train new users and promote Salesforce skill development across the organization.
- Provide users with technical support and log and track system problems through resolution.
- Enhance the Salesforce user experience through process design, configuration training, and documentation of processes and best practices.
- Partner with cross-functional stakeholders to identify, plan, and build improvements, enhancements, and system customizations that solve critical business needs.
Measures of Success:
By the end of year 1, the Admin will have:
- An in-depth understanding of the architecture and automation
- An understanding of major workflows/touchpoints in the system of each team and their top priorities
- Understand the integrations (FormAssembly, Pardot, Paylocity, etc) and be able to maintain them
- Stewarded the discovery, design, and implementation of an Intacct integration
- Demonstrated ability to successfully support staff with help requests and Salesforce needs
Ideal Skills and Experience:
- Minimum of 2-3 years of Salesforce administration experience
- Salesforce Administrator certification (ADM201)
- Salesforce Advanced Administrator or working towards Advanced Administrator (ADM211) is a plus
- Experience with NPSP, Experience Cloud, Service Cloud.
- Experience with FormAssembly, DLRS, Apsona.
- Salesforce Lightning experience, including experience building Lightning Components using the Lightning Design System framework
- Knowledge of Salesforce’s automation capabilities and best practices, including flow builder and order of operations
- Understanding of the capabilities and constraints of Salesforce architecture
- Business analysis and functional analysis experience, including requirements gathering and creating/deploying solutions to end users
- Project management experience with external and internal teams – ability to problem-solve across diverse stakeholders.
- Established practice of relationship-building and interpersonal communication skills, including the ability to communicate with staff at all levels, particularly with non-technical partners.
Thriving at FoodCorps
In addition to generous medical benefits and an annual $3000 401(k) matching, FoodCorps provides:
Time Away:
Social justice work is both vital and demanding. FoodCorps recognizes this and provides ample time to step away and recharge, including:
- half-day Fridays
- 5 weeks of accrued time off
- 12 federal holidays (AND your birthday!)
- 2-week winter break
- a sabbatical policy
Family Planning:
As an organization that supports youth development, our family policies need to match our values. To that end, we offer:16 weeks paid parental leaveUp to $7500 in financial support towards adoption fees, surrogacy expenses, contraceptive services, and travel for abortion services
Ongoing Support and Professional Development:
At FoodCorps, we want our people to work in the way that works best for them. We provide:
- $850 annual home office funds
- Internet bill reimbursement
- Partial cell phone reimbursement
- $500 annual professional development funds
How to Apply:
Applications will be accepted until a match is made. To be considered, submit your résumé and cover letter through our hiring site at https://foodcorps.org/careers/. Please note that incomplete applications may not be considered.
This position is an individual contributor Manager role with a salary range of $80K - $85K/yr. Note: A cost-of-living adjustment may be made for candidates living in our designated high-cost-of-living areas. Adjustment would be made after hire and is not reflected in the listed salary range.
People of color, people with disabilities, veterans, and LGBTQ candidates are strongly encouraged to apply. FoodCorps is committed to a diverse workplace, and to supporting our staff with ongoing career development opportunities. FoodCorps is an equal-opportunity employer and does not discriminate in its employment decisions. FoodCorps provides reasonable accommodations to applicants and employees as required by law.
Applicants with disabilities may request reasonable accommodation at any point in the employment process.
Your Safety
Legitimate messages from FoodCorps will only come from an email address ending in @foodcorps.org—not any variations of that (e.g. hr@careers-foodcorps.org, morgan@careers-foodcorps.org, etc). Any interested applicants should apply directly to FoodCorps' open positions on https://foodcorps.hiringthing.com/.
Additionally, FoodCorps will not ask you to submit any information outside of our website prior to hire.
If you suspect you’re being targeted as part of a scam we encourage you to submit a fraud report to the Federal Trade Commission with details about your correspondence with the scammer. This helps the FTC better understand the tactics scammers are using and get a sense of the volume of fraud attempts.
