Candid is looking for a data services analyst who is eager to help the social sector by providing our clients and partners the data, insights, and reporting they need to do good.
Position: Data Services Analyst
Reporting to: Senior Data Services Manager
Supervises: N/A
Schedule: 35-hour work week, Monday through Friday
Location: Flexible. In-person attendance is expected during our annual, weeklong all-staff summit. Additionally, participation in in-person meetings is expected at least once per year for most employees, and at least once per quarter for senior leaders.
Compensation: $45,000 - $73,000 (this range is for the NYC area and will be adjusted for other localities; additionally, factors like skills and experience will be considered).
Benefits: Health insurance (medical, dental, vision), retirement contribution with an additional option for a match, paid life insurance and AD&D, paid leave time (PTO, bereavement, volunteer, holiday, parental), short-term and long-term disability, pre-tax transit, flexible spending accounts, supplemental insurance, summer hours, and PSLF Program eligible employer.
Position Summary
The Data Services Analyst will work with a team of data experts to deliver valuable data services, insights, and reporting about the social sector to a wide range of external and internal stakeholders every day. This client-facing and technical role will help shape the way we deliver data services products to clients.
As a member of Candid’s Data Services team, you will
- See data as fun and interesting and bring a spirit of inquiry to your work each day
- Enjoy being a member of a collaborative team that works together to achieve shared goals
- Have a strong aptitude for learning new techniques for analysis and visualization of data
- Enjoy working with a wide variety of stakeholders – to understand their needs and consult with them on the ways our data can help meet those needs
- Bring high standards and a process improvement mindset to your work and to the team - helping us to develop more efficient, effective, and value-add -solutions every day
Responsibilities
- Deliver custom data sets to customers - working with the sales team to scope client needs, consulting on the generation of sales estimates, client communication, design, documentation, and delivery of the custom data extracts, and post-delivery client support.
- Build and maintain high-quality reporting and analysis solutions to provide the best possible data solutions to our customers.
- Participate and/or own the technical development and enhancements to the Candid Nonprofit Compensation Report which uses natural language processing to understand trends of executive compensation in the social sector.
- Participate in Data Operations agile/scrum meetings.
- Increase organizational efficiencies through the design and implementation of automated processes wherever possible.
- Design, build, and maintain technical frameworks for our team – enabling us to develop and deliver consistent, high-quality data sets quickly.
- Design, build, and maintain visualization dashboards for stakeholders to better understand our data.
- Accountable for building and maintaining Data Services product offerings.
- Document and share developed code for peer review and also, peer review other team members' work.
- Partner and collaborate with internal teams on cross-departmental projects.
- Taking on special projects as assigned.
Requirements
Analytical
- Detail-oriented yet “big picture” in approach to assignments.
- Experience in gathering requirements from stakeholders and providing data solutions that meet those needs
- Ability to analyze and synthesize large quantities of data into digestible and actionable packages for stakeholders
- Ability to apply various mathematical calculations and statistical techniques to datasets
Technical
- Proficient in writing moderate to complex SQL working against large relational databases
- Experience in using SQL Server Tools such as SQL Integration Services, Reporting Services, and Management Studio to build, maintain, and execute large, repeated data extracts a plus.
- Demonstrated ability to write R, Python, and related languages a plus.
- Experience with data visualization tools such as PowerBI and Tableau is a plus.
- Experience with machine learning or natural language processing is a plus.
- Experience with Azure DevOps for source and version control is a plus.
- Experience with Snowflake and AWS for cloud computing is a plus.
Communication, Collaboration, and Customer orientation
- Strong listener - able to take in, understand, and respond to the needs of a wide variety of stakeholders with differing levels of technical and/or non-profit knowledge.
- Able to 'translate' business needs to more technically oriented teammates and vice-versa.
- Partner with the sales team to deliver a high level of customer satisfaction
- Professional and polished in communications of all types.
- Comfortable reaching out to internal and external stakeholders to solve problems.
- Works comfortably and competently under minimal supervision.
- Willingness to perform other duties and special projects as needed/requested.
Subject Matter Expertise
- Knowledge of non-profit data or the non-profit sector is a big plus
Education/Training
- Bachelor’s degree in technical subject, business, economics, math, accounting, or similar subjects preferred; equivalent experience will also be considered.
- Demonstrated successful completion of quantitative and database-related courses or equivalent work experience.
- Minimum of 1-3 years of related experience.
Values
- Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
- Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.
See the world. Make it better.
Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, we connect people who want to change the world to the resources they need to do it. Our data tools on nonprofits, foundations, and grants are the most comprehensive in the world.
Candid’s vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.
On February 1, 2019, Foundation Center and GuideStar joined forces to become Candid, a 501(c)(3) nonprofit organization.
How to apply
Please email your resume and cover letter to careers@candid.org. Please put the title of the position you are applying for in the subject line. Your application will only be considered if all instructions above are met.
We offer a competitive salary and excellent benefits. Due to the high volume of applicants we typically receive, we regret that we can only contact candidates that we would like to interview.
For more information on positions available at Candid, please visit our website: https://candid.org/about/work-at-candid
Candid is a qualifying nonprofit organization as defined by the Public Service Loan Forgiveness Program. As such, Candid employees may claim their employment time on their PSLF application.
Candid is an EO/AA/VET/DISABLED Employer.
We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.
