ABOUT US:
The Schwartz Center for Compassionate Healthcare is a global nonprofit leading the movement to put compassion at the heart of healthcare. The pandemic’s far-reaching impacts have brought new urgency and shown a national spotlight on our efforts to become the pre-eminent comprehensive well-being organization. The Schwartz Center’s expanding focus includes thought leadership and policy development for our healthcare workforce and a range of direct-service programs and training to support caregivers in the improved delivery of patient care. Research shows that when caregivers are compassionate, patients do better and are more satisfied. Caregivers find greater meaning in their work, experiencing less stress and burnout. Hundreds of healthcare organizations in the U.S., Canada, Australia, and New Zealand are Schwartz Center members, in addition to more than 200 sites in the U.K. and Ireland that conduct our Schwartz Rounds program. Together, we are helping hundreds of thousands of healthcare professionals provide compassionate care to millions of patients and families. Our operational budget is funded approximately 50% by philanthropy, with funds coming from individual, corporate, and foundation donors, and 50% by earned revenue, including from our membership.
ABOUT YOU:
You like working with data. You find satisfaction in creating order and improving the way information is collected, organized, and maintained. Your attention to detail is superb. You want to keep learning and growing your technical skills. You can juggle many tasks and roll with changing priorities. You work well independently and enjoy being part of a team. You want to be part of an organization that is creating a better healthcare world.
ABOUT THE WORK:
After a period of rapid growth, the Schwartz Center has created the position of Data Coordinator to support its data and technology systems, primarily Salesforce. This new role will help ensure data quality, maintenance, and enhancement, and support information system operations. The Data Coordinator will:
- Implement data cleanup and enhancement projects, and assist in maintaining records
- Run an expanding suite of data integrity reports and analyze the results
- Prepare data import files, perform routine imports and exports, and monitor data integrations
- Implement and maintain an organized library of Salesforce reports for all users
- Coordinate data collection through surveys and online forms tools
- Support contact and list management across systems, including our bulk email, event management, and online learning applications
- Assist with gift processing and acknowledgment in high-volume periods
- Document data management policies and procedures; contribute to training materials
- Provide technical support for virtual meetings and webinars as needed
- Help staff troubleshoot technical issues
- Other tasks as assigned
WE'RE A GOOD FIT IF YOU HAVE:
- 2+ years of experience working with databases, data procedures, and/or data administration
- A critical-thinking and analytical mindset
- A problem-solving and collaborative approach to work
- Outstanding attention to detail
- Dependable commitment to quality work; initiative and good judgment
- Strong interpersonal and communication skills, ability to explain technical concepts clearly to a non-technical audience, orally and in writing
- Strong time-management and organizational skills; ability to juggle multiple tasks
- High level of proficiency with MSOffice (Word, Excel), and comfort learning new systems
- Willingness to work and collaborate remotely
- Desire to acquire/expand Salesforce skills.
For a deeper look at our vision and team, read more here.
Note: Currently the team is working remotely. We are open to a hybrid or remote worker who will travel as needed.
TO APPLY:
To be considered for the Data Coordinator role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:
- Go to massgeneral.org/careers
- Under the Career Opportunities tab, click on Search Jobs and Apply
- Under External Applicants, click on View and Apply for Open Positions (A new Window will pop up)
- In the Job Number field, type in the Job ID number 3273269
- Follow the online instructions from there
