Adaptive Administrator

JOB DESCRIPTION 

The adaptive administrator is responsible for managing the Workday Adaptive platform for the HOPE network, which we use for budgeting, forecasting, and reporting. 

LOCATION: Lancaster, PA 

DEPARTMENT: Finance 

REPORTS TO: Manager of Financial Planning & Analysis                    

BAND: Senior Professional                 

STATUS: Exempt, full-time, domestic 

FULL SUMMARY 

The adaptive administrator is responsible to maintain and continue to build out HOPE International’s Adaptive platform, including user management, modeling, formula building, metrics, dashboards, and reporting. He or she will support the HOPE network by responding to incoming requests for the creation of new features, accounts, departments, programs, branch offices, church partners, loan products, metrics, dashboards, and reports, as well as problem-solving issues within the system. This role will also assist the Financial Planning & Analysis (FP&A) team with overseeing the annual budget and re-forecast processes. He or she will prepare the monthly financial dashboard reports for management and staff, including budget to actual analysis. 

RESPONSIBILITIES 

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.  
• Contribute to the financial and accounting aspects of the organization with a special emphasis on system management of Adaptive, financial analysis, and reporting. 

Reporting & Analysis 

• Make improvements to our Adaptive platform, including automations of FP&A activities. Work to improve the system, processes, and reliability of the information in the system. 
• Manage the financial and non-financial metrics (KPIs) within Adaptive, including problem-solving any issues with current metric calculations as well as the creation of new metrics. This includes creating and updating formulas within the system, and adapting to change requests from programs and staff. 
• Oversee the modeling in Adaptive and modeling updates. Work with loan projections for microfinance institutions built in Adaptive, add new loan products, and maintain the financial calculations and formulas. 
• Build out new levels, products, accounts, and field dimensions in Adaptive (for example, when a new program is being opened or acquired by HOPE). 
• Help with the creation of new reports & dashboards in Adaptive, including template reports that can be further customized in Excel. 
• Respond to help tickets submitted by staff related to Adaptive. 
• Participate in the internal Adaptive Working Group to discuss ways we can continually improve the Adaptive platform. 
• Prepare monthly financial dashboards for HOPE management and staff. This includes working with consolidated financials and analytical narratives based on the interpretation of monthly financial and operational performance for each of HOPE’s US entities and programs. 

Forecasting & Budgeting 

• Support the Manager of Financial Planning & Analysis in the preparation, analysis, and presentation of the annual budget and re-forecasts. 
• Assist with monthly budget-to-actual variance analysis, cash flow, and balance sheet forecasting in Adaptive. 
• Communicate with the Accounting Operations and International Accounting teams to correct mistakes between budget and actuals. Communicate with departments to assure expenses are being submitted according to the budget. 

Other 

• Manage user access and permissions within Adaptive. 
• Pursue continuous improvement to our budgeting, forecasting, and reporting capabilities within Adaptive to better support users. 
• Assist other staff with data imports into Adaptive. 
• Provide training on finance-related reporting and functionality within Adaptive. 
• Maintain and update data mappings from our other financial systems that are integrated with Adaptive. 
• Other projects as designated by the Manager of Financial Planning & Analysis or the Director of Finance. 

QUALIFICATIONS 

• Personal confession of faith in Jesus Christ and commitment to the mission and vision of HOPE International. 
• Bachelor’s degree in accounting, finance, business, or another relevant field. 
• Strong accounting and financial analytical skills. 
• High proficiency in Microsoft Excel. Experience in formula building/modeling. Prior use of Workday Adaptive is a significant plus. 
• Strong organizational skills, including effective time management and prioritization of competing demands and multiple deadlines. 
• Detail-oriented, specifically in relation to compiling financial data and understanding complex modeling/forecasting across multiple entities and departments. 
• Self-starter with the ability to work independently with minimal oversight. 
• Excellent interpersonal, written, and verbal communication skills. 

HOW TO APPLY 

Apply online at https://www.hopeinternational.org/take-action/careers. Due to the anticipated volume of candidates, we are unfortunately unable to respond to phone calls or individual inquiries.