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Digital inclusion

Trauma-informed training

This course provides a foundational understanding of trauma-informed learning and its relevance in educational and organizational settings. Designed with programming professionals in mind, the course offers actionable insights that can be applied across a wide range of roles and industries. Participants will learn how trauma impacts individuals’ emotional, physical, and cognitive responses and how these effects manifest in learning environments. The course highlights the importance of recognizing trauma's prevalence and integrating strategies that foster safety, trust, and empowerment.

Through the lens of trauma-informed practices, participants will explore ways to create inclusive and supportive spaces where learners can thrive. The course delves into key concepts such as understanding the physiological and psychological impacts of trauma, the role of trustworthiness and transparency in fostering resilience, and empowering individuals by offering choices and collaboration. Practical approaches, informed by real-world examples, are introduced to help participants reduce barriers to learning, address trauma-related behaviors with empathy, and build environments that support healing and growth.

This training is not limited to those in programming or education—it is designed for anyone looking to deepen their understanding of trauma-informed approaches and apply them effectively in their work. Whether you are a leader, educator, or team member, this course provides the tools to create environments where individuals feel valued, understood, and supported. By prioritizing respect, peer collaboration, and trauma-sensitive practices, participants will leave with a deeper awareness of how to engage with colleagues, learners, and communities in meaningful, transformative ways.


Learning objectives

Fundamentals of trauma-informed learning

Build foundational knowledge to grasp the core principles of trauma-informed practices.

Practical application of trauma-informed strategies

Create inclusive and supportive learning environments, with actionable strategies participants can take away from the course.

Trauma-informed strategies across context and audiences

Apply trauma-informed strategies to create inclusive and supportive environments that foster safety, trust, and empowerment across diverse professional and personal contexts.

Curriculum outline

  • Introduction
  • Foundations
  • Trauma-informed approach: Realizing
  • Trauma-informed approach: Recognizing
  • Trauma reaction in our bodies
  • Trauma-informed approach: Responding

Anticipated time to complete

NTEN courses typically require about 60 minutes of video content to complete, while optional content varies by course.

Course details

Members $60
Non-members $120
Earn a Professional Certificate and save 40% on course registrations.

Meet the presenter

Matthew Sucre

Matthew Sucre

Pronouns: He/Him
Training Manager

Cleveland Public Library

Matthew Sucre is the Training Manager at the Cleveland Public Library and an instructor at the Ohio Options Program for Cuyahoga Community College. He is a graduate of Lake Erie College in Painesville, Ohio with a bachelor of science in Business Administration, and the University of Phoenix with a master of adult education in Adult Education and Training. Throughout his career at CPL he has worked in the TechCentral Department interacting with patrons and teaching computer classes. Recently, he launched "CodeCentral," a beginner's class in Python and HTML. He is passionate about looking deeper into his learners' struggle with the digital divide in order to help them overcome those challenges and build bridges to digital inclusion. 

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