Courses |

Artificial intelligence

Mitigate bias in AI

With the inherent bias baked into AI and large language models like ChatGPT, how can changemakers use those tools without doing harm to their organizations and communities? If you and your organization are committed to equity, mitigating that bias is an essential part of using these tools.

In this online course, nonprofit professionals will learn how to harness the power of LLMs while prioritizing fairness and equity in their use. You will gain an understanding of how bias shows up and strategies to counteract it.

You’ll explore practical strategies for identifying bias, implementing mitigation techniques, and fostering a culture of ethical AI use within your organization. Through interactive discussions and real-world examples, you'll learn how to leverage LLMs responsibly to further your mission while avoiding potential pitfalls that could undermine your goals.

Learning objectives

Bias recognition

Develop the ability to identify various forms of bias in LLM outputs, learn to critically analyze AI-generated content and recognize subtle manifestations of prejudice.

Mitigation strategies

Master practical techniques for addressing and mitigating bias in LLMs - learning how to implement prompt engineering strategies and critically review outputs.

Ethical AI framework support

Support the creation of an ethical AI framework tailored to your nonprofit's needs, including establishing processes for bias monitoring and mitigation within your organization.

Curriculum outline

Bias recognition

• Types of bias in LLMs: racial, gender, socioeconomic, and others
• Analyze AI-generated content for bias
• Subtle manifestations of prejudice in LLM outputs
• Impact of biased LLMs on nonprofit work

Mitigation strategies

• Overview of bias mitigation techniques
• Prompt engineering strategies
  • Designing bias-aware prompts
  • Using counter-stereotypical examples
• Real-world applications in nonprofit scenarios
• Hands-on exercises

Ethical AI framework

• Develop guidelines for responsible AI use
• Ongoing bias monitoring techniques - regular audits, feedback loops
• Build a culture of AI ethics in nonprofits

Anticipated time to complete

NTEN courses typically require about 60 minutes of video content to complete, while optional content varies by course.