Foundations of digital inclusion

Your organization’s equity work is incomplete without a plan for digital inclusion. Understanding the three tenets of digital inclusion — access to broadband, access to devices, and digital literacy — is paramount in the efforts to close the digital divide and ensure our communities can fully participate in society. Therefore, it’s crucial for practitioners to understand recent and pending legislation and how programs should evolve to meet the ever-changing digital inclusion landscape.

In this course, you will learn how the three tenets of the digital inclusion model uniquely impact the success of a more digitally equitable society. We’ll discuss the current digital inclusion landscape, looking at some of the advances and the remaining challenges. Participants will practice the skills necessary to interpret relevant data and trends while garnering resources to assist with advocacy and digital equity decision-making in your community. The course will include opportunities for participants to discuss their work and experiences.

Next course

Check back soon for course schedule updates.

Cost per course

Members $125/Non-members $250

Qualifying credits

NTEN professional certificate

Certified Fund Raising Executive

Certified Association Executive

Course overview

Digital inclusion landscape

Understand recent progress and the remaining obstacles to digital inclusion.

Digital inclusion models

Develop an understanding of various digital inclusion models, the significance of each, and how to decide which model is right for your community.

Data, programs and advocacy

 Explore existing programs and learn about the available advocacy resources.

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Learning the foundations of digital inclusion is the first step to being empowered to positively change the landscape of your communities.

- Instructor Dr. Felicia Tillman

Meet the presenter

Felicia Tillman

Felicia Tillman

Digital Inclusion Fellow

Dr. Felicia Tillman is a Licensed Professional Counselor and Adjunct Professor at Mercer University. As a Digital Inclusion Fellow at PowerMyLearning in Atlanta, Georgia, Dr. Tillman focused on increasing digital literacy and digital access for populations such as senior citizens, entrepreneurs, individuals who have re-entered society after incarceration, and many other underserved. Her motivation to improve digital access comes from her civil engineering background in design, economic development, and workforce planning. An avid traveler, Dr. Tillman has been to 13 countries and has taught abroad in Holland, France, and Uganda.

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