Evaluating community resources for digital inclusion

Communities already have many strengths, skills, and resources, and plenty of people ready to step up and help out. Engaging community partners in a meaningful and collaborative way can help your nonprofit’s services and digital inclusion programs flourish.

In this course, you’ll explore methods for evaluating your organizational practices and program needs while identifying community assets. Using an asset mapping framework grounded in race, social justice, and digital inclusion, you’ll learn how to assess potential partnerships and plan diverse, inclusive collaborations. You’ll also get tips on working with community, private, and government organizations and integrating them into your development and management of programs and policies.

Next course

Check back soon for course schedule updates.

Cost per course

Members $125/Non-members $250

Qualifying credits

NTEN professional certificate

Certified Fund Raising Executive

Certified Association Executive

Course overview

Self evaluation

Understand your organizational resources, strengths, and collaborative practice.

Resource mapping

Identify and assess community resources.


Promote authentic collaboration and partnership within your organization and broaden your networks.

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This course revived my interest in asset mapping and reminded me I need to be patient with partners, especially those new to the digital inclusion world.

- Former course participant

Meet the presenter

David Keyes

Pronouns: he/him

Digital Equity Program Manager

David has worked for over 35 years on digital equity, community building, accessible communications, and race and social justice. He was the first community technology planner in the country and developed the City of Seattle’s digital inclusion programs. As the City’s current Digital Equity Program Manager, he continues to guide policy, programs and partnerships.

In 2016, David received the inaugural Charles Benton Digital Equity Champion Award from the National Digital Inclusion Alliance (NDIA) and the Benton Foundation. He has previous experience in community television operations and training, educational television production, online education, and community legal services. 

He is originally from Milwaukee, WI, and is a graduate of Antioch College and the University of Washington’s Evans School of Public Affairs. David loves to travel when possible, bike, hike and occasionally juggle balls and clubs.

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