Empower program officers with AI tools
Artificial intelligence is transforming nonprofit work, but adopting it responsibly requires more than curiosity. This course helps program officers and nonprofit professionals learn to use generative AI safely, ethically, and effectively. You’ll practice writing clear prompts using the PIC framework, apply organizational guardrails with SMART.AI, and design a realistic 30-day pilot plan.
Along the way, you’ll explore when and when not to use AI, how to protect data and equity, and how to involve staff and community voices in the process. By the end, you’ll have practical skills and governance steps to ensure AI strengthens your mission rather than complicating it.
Learning Objectives
Assessment
Assess when and when not to use AI by identifying mission-aligned and high-risk scenarios.
Value-driven prompt creation
Apply the PIC framework to craft clear, safe prompts that reflect nonprofit values.
Governance
Implement the SMART.AI framework to guide adoption, governance, and data safeguards within their organization.
Curriculum Outline
- Welcome and introduction
- GenAI and prompting skills
- Guardrails and governance
- SMART.AI in practice (30-day action plan)
- Wrap-up and continuing resources
Anticipated time to complete
NTEN courses typically require about 60 minutes of video content to complete, while optional content varies by course.
Course details
Meet the presenter
Gayle Roberts
Gayle Roberts, CFRM, is a fundraising and AI strategy consultant who has helped nonprofits raise over $200 million across the San Francisco Bay Area and beyond. A former Chief Development Officer at Larkin Street Youth Services, she led a team that expanded funding for housing and health programs serving youth experiencing homelessness.
More recently, Gayle co-founded AIxImpact (www.aiximpact.com), a peer-learning initiative helping nonprofits adopt AI responsibly and equitably. Recognized by the San Francisco Business Times as an “Outstanding Voice,” she brings an equity-centered approach to advancing innovation, philanthropy, and health impact.
Her NTEN webinars include "AI as Co-Pilot: Tools and Guardrails for Program Officers," as well as "AI Powered Mission-Driven Communications" with co-presenter John Kenyon. For more information, please visit her professional website at www.gayleroberts.com.
Looking for more ways to learn?
Take charge of your professional development with these other learning opportunities.
Nonprofit Tech Readiness
These six-month cohorts give you an opportunity to ramp up your technology leadership and planning skills.Learn about Nonprofit Tech Readiness
Professional certificates
Boost your career by earning a professional certificate that builds your skills and demonstrates your nonprofit tech know-how.Learn about certificates
Scholarships
If finances are tight, apply for a scholarship for an NTEN course or professional certificate. Availability limited.Learn about scholarships
