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Data management

At nonprofits, data is often thought of merely as an end product. Issues arise when there isn’t sufficient planning around collection methods, storage standards, and long-term management. The quality of the data suffers and it is not as usable and useful as it could be with better management.

In this course, you’ll become adept at data management, learning how to use data across the organization and over time. You’ll learn key logistical considerations, structures, and processes that can prevent data issues in the future despite everything feeling like a moving target. By the end of this course, you’ll be familiar with structures and processes that can help your organization use data for analysis, decision-making, operations, and more.

Next course

Check back soon for course schedule updates.

Cost per course

Members $125/Non-members $250

Qualifying credits

NTEN professional certificate

Certified Fund Raising Executive

Certified Association Executive

Course overview


Learn ways to assess and improve your data management systems and processes.

Data collection

Examine methods for designing and implementing data collection, with an eye toward data quality and usability.

Data management

Understand the flow of data through your organization and how to manage it over time.

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This is my second course from NTEN, and again, it is raising the standard for what I expect from my future learning experiences. The instructor Janice Chan was excellent. Very knowledgeable and brought the class along with her. The concepts were broken down into manageable parts, examples were very relatable, and the information was useful and actionable. Please keep up the impeccable work.

- Former course participant

Meet the presenter

Janice Chan

Janice Chan

Pronouns: she/her


Shift and Scaffold

Janice Chan (she/her) is a nonprofit technologist turned service designer—essentially, a proud generalist whose mission is to make things less frustrating for people. Through her consulting work (, she helps small and mighty teams to collaborate more effectively by aligning their processes, programs, governance, and infrastructure to their mission, their theory of change, and their realities. She is also an NTEN faculty member and advisor. Outside of work, Janice enjoys writing, traveling, eating new foods, building community, and making playlists. A New Yorker who lived in Baltimore, Maryland, for 15 years, she is currently based in Tokyo, Japan.

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