Constituent and community data privacy

Nonprofit organizations have legal and ethical responsibilities to protect the personally-identifiable information (PII) they collect from constituents, donors, volunteers, members, champions, service recipients, and other groups. And thanks to the expansion of domestic and international privacy regulations, the public has a growing expectation that sensitive information (email addresses, physical addresses, phone numbers, giving history, financial capacity, demographics, and more) will be protected and secure. 

This course will explore data privacy laws that currently, or may in the future, apply to your organization. You’ll learn how to draft and implement a privacy policy that governs the collection and use of personally-identifiable information, as well as plan for forensics and communication strategies in the event of a data breach. Overall, you’ll learn best practices and simple, proactive measures that you can take to ensure compliance and data privacy. 

Next course

Cost per course

Members $125/Non-members $250

Qualifying credits

NTEN professional certificate

Certified Fund Raising Executive

Certified Association Executive

Course overview

Data Privacy regulations

Advocate for data privacy by confidently referencing laws and regulations that protect personal info.


Privacy Policies

Draft a data privacy policy for the organization’s website, CRM, marketing platforms, and data transfer scenarios.


Ensure staff-wide compliance with organizational policies and legal regulations.

Open quote marks
Close quote marks

As nonprofit organizations, we have legal obligations and ethical responsibility to protect the privacy of our constituent and community data.

- Edima Elinewinga

Meet the presenter

Allison O'Dell

Allison O'Dell

Pronouns: she, her, gal

Director, Data and Information Technologies

The Funders Network

Allison has worked for over 15 years as a data architect, engineer, and backend developer in the nonprofit, academic, and cultural heritage sectors, including positions at The Funders Network, The Humane League, Mercy For Animals, University of Florida, University of Miami, Free Library of Philadelphia, and The Barnes Foundation. Allison holds an M.S. in Library and Information Science, and an M.A. in Art and the Book.

Looking for more ways to learn?

Take charge of your professional development with these other learning opportunities.

Nonprofit Tech Readiness

These six-month cohorts give you an opportunity to ramp up your technology leadership and planning skills.Learn about Nonprofit Tech Readiness

Professional certifications

Boost your career by earning a professional certificate that builds your skills and demonstrates your nonprofit tech know-how.Learn about certifications


If finances are tight, apply for a scholarship for an NTEN course or professional certification. Availability limited.Learn about scholarships

nten logo
P.O. Box 86308
Portland, OR 97286-0308
+1 503-272-8800

© 2024 NTEN