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Wednesday7:15 am–8:00 am PT
A chance to connect with others who are in recovery. Coffee and pastries are provided.
Wednesday7:30 am–5:30 pm PT
Pick up your badge and let us answer any questions you might have about the day ahead.
Wednesday7:45 am–8:30 am PT
All meals at the NTC include a range of options for gluten-free, vegan, vegetarian, low-carb, low-salt, and low-sugar dietary needs. Menus avoid or label the inclusion of peanuts, tree nuts, shellfish, eggs, cow’s milk, soybeans, sesame, and wheat. Halal, kosher, and celiac meals are available on request. Check out the menu.
Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table.
If you need a space away from the cacophony, look for signs for quiet tables.
Wednesday8:00 am–8:30 am PT
Bring a moment of energy to your day and enjoy a virtual coffee chat with the community. No slides, no presentation, nothing formal. This kickoff session will include community members sharing their excitement for the NTC, questions they've been pondering, tips they hope to pick up in sessions, and more. This is a chance to listen in on what others are thinking about and learning at the conference without any expectation that you turn your own video on.
Wednesday8:30 am–10:00 am PT
Our morning general session features a keynote from Anasuya Sengupta, co-director and co-founder of Whose Knowledge?, a global multilingual campaign to center the knowledges of marginalized communities (the minoritized majority of the world) online. Get to know Anasuya.
We'll also announce the recipients of the Pizzigati Prize and the Lifetime Achievement Award.
Wednesday10:00 am–10:15 am PT
Be sure to move and stretch so you can feel refreshed for the sessions ahead!
Wednesday10:15 am–11:15 am PT
Attendees of Color only. This is not an educational session. There's no presentation or learning outcomes. Instead, a facilitator will support people who attend by guiding activities or conversations based around the theme of connections and healing, as well as other topics people request.
Sessions
Accelerating nonprofit communications: Draft, refine, and personalize with AI
60-minute workshop
Artificial intelligence is transforming how nonprofits can create communications by automating drafting and refining processes. In this hands-on session, we'll explore how to use ChatGPT to accelerate and enhance your nonprofit's outreach. We'll work on creating prompts and examples for quickly drafting emails, web and social media content, and other communication strategies with an authentic nonprofit voice. We will refine messaging for different audiences and purposes. We will also work on personalizing outreach while maintaining brand voice and tone. Attendees will receive customizable handouts and resources to apply these techniques. You'll leave able to immediately improve productivity and quality of communications.
How nonprofits can work with influencers to reach new audiences
60-minute session
Test your website's accessibility starting…now!
60-minute workshop
In our hour working together, you'll do hands-on testing of your own website or one you care about. You’ll gain new skills and knowledge you can immediately put to use. This session moves beyond lists of things to consider and gives you direct experience assessing your own website’s accessibility.
You’ll quickly come to appreciate the wide range of ways people use computers and your own role in making sure we build websites that are accessible and welcoming. You don’t need advanced technical knowledge to do these tests, just a willingness to learn and do the work.
Attendees will get time to do their own tests — bring your laptop — and time to collaborate with and support fellow attendees. (No laptop? No problem. Come and you can still participate.)
You'll learn how to do multiple tests and why each test is important. The presentation will also include a number of free tools and resources you can use to continue testing as soon as you walk out the door.
Attendees should bring:
A laptop or tablet with a keyboard, if you have one. If you don’t have one, please still come. We’ll pair up people who don’t have one.
Your organization’s website or one you care about.
When automations attack! Cautionary tales and pitfalls to avoid
60-minute session
As wonderful as process automation can be, there is such a thing as too much of a good thing. In fact, too many workflows can turn a well-oiled machine into a veritable dumpster fire. Attempting to automate all of the things is a common urge, but sometimes the risks outweigh the rewards, and the opportunity cost demands you get choosey.
Join us to laugh, cry, and cringe as we tell cautionary tales about technology gone wrong. Along the way, we’ll talk about how to avoid each pitfall while extolling the virtues of DIY to defend your organization from automation gone awry. After all, we can learn more from our epic failures than from our set-it-and-forget-it successes.
Sessions
Harnessing conflict and intuition in product strategy and development
60-minute workshop
Proactive data and privacy protection for vulnerable populations
60-minute session
With the advent of Big Data and the exponential growth of artificial intelligence technology, concerns around data ethics have been top of mind for anyone working in the field of data science. While much of the conversation has centered around data collection and use by major corporations, these concerns should also be considered within smaller organizations. Data ethics are vital for nonprofit organizations like COMPASS Youth Collaborative that collect, store, and manage clients’ personal data. Protection, privacy, and security of data are especially concerning for our organization because we serve an already marginalized and vulnerable population.
This presentation will consider the more nuanced risks associated with data protection, privacy, and security. We will identify a) what information may be sensitive beyond protected health information and personally identifiable information, b) what populations may be at greater risk of data misuse, and c) what proactive measures organizations can undertake to protect data. We will discuss the potential risks/benefits of AI technology and other forms of data sharing. Finally, we will discuss the importance of providing transparency while upholding ethical data policies.
Sessions
Cyber incident prep and what we can learn from real-world incidents
60-minute session
Join 1% for the Planet Business Operations experts and former NSA hackers from RipRap Security to dig into cyber incidents and how to prepare your organization before it gets hacked. In this talk, the presenters will:
- Highlight best practices for how to reduce the impact of cyber security attacks through cyber incident preparation activities.
- Share real-world stories about nonprofits getting hacked and what it takes to successfully recover from attacks.
Digital transformation: Build an analytics roadmap that works for your org
60-minute session
“Data is our bread and butter,” says Shomik Sarkar, Senior Officer, Business Intelligence and Analytics at the Pew Charitable Trusts. But the Pew path to becoming data-driven with decision-making didn’t happen overnight.
Whether you’re just starting out, or looking where to go next, hear directly from Pew Charitable Trusts as they discuss why they decided to launch an analytics program at their organizations, how they earned buy-in with stakeholders, plus the hurdles they encountered along the way — and their ultimate aims for getting a full understanding of their data and supporters.
You’ll also hear from Civis Analytics on best practices, ways to leverage data in the nonprofit space, and how to craft your own roadmap for your digital transformation — no matter where you’re at on the way.
Making the most of your cybersecurity budget
60-minute workshop
Unlocking better technology collaborations through user stories
60-minute workshop
Sessions
Bridging beyond broadband: An innovative solution to digital inclusion
60-minute session
Community catalysts: Designing equitable technology donation programs
60-minute session
While good intentioned, many companies make critical errors in designing technology product donation programs for nonprofits. These programs waste both the time, energy, and resources of nonprofits and technology companies alike.
In this session, Tim Sarrantonio will lead a panel that will outline how Chicago-based company Neon One created a new way to think about technology donations.
Increasing subscriber diversity at legacy nonprofits
60-minute session
Many older, large nonprofits have tailored their outreach to older white audiences over the time they have been active. Increasingly organizations have come to recognize the moral hazards and strategic risks in focusing their efforts on white audiences.
At Audubon, we have worked to disaggregate our email engagement data by race and other demographics to understand the level of bias inherent in our outreach strategies and are working on strategies to mitigate that effect so we can recruit and engage an audience that is more representative of the general population.
Sessions
What drives donations: Real lessons for effective fundraising on social media
60-minute session
Social media is an inexpensive and accessible platform for raising funds and engaging donors. Research shows that in multiple regions of the world more people say social media inspires them to donate than email, websites, print, or TV ads, and it’s quickly becoming the dominant channel that people turn to for breaking news in a time of crisis.
Whether your goal is to respond to a current crisis or raise money for your cause, it’s important to leverage the right tools and best practices that can help you during (and after) your fundraising campaign.
During this session, you’ll learn how to fundraise on social media through real examples of successful campaigns from Plan International Canada, and learn about the tools that will help you drive more impactful results.
Key takeaways include how to:
- Build long-term community and strengthen support on social.
- Set up effective fundraising campaigns on social.
- Encourage one-time and recurring donations.
- Coordinate your organic and paid social tactics.
- Measure the impact of your social efforts with proper tracking and analytics.
Sessions
Big budget tech transformation: Making massive projects manageable
60-minute session
Picture this: Your organization is using very old tech, with lots of manual workarounds. Nothing is integrated, and sometimes you swear you can hear your constituent relationship management system groaning under the weight of 70 years of supporter records. Leadership has agreed that you need better technology, and you’ve been waiting patiently for funding. And one magical day — it finally happens. You’ve got the budget and the green light to change it all. It’s really happening!
Projects like this are a lot of work. Planning your massive tech overhaul, finding the right partners and systems, and making more decisions than you’ve ever made. All on top of your main job responsibilities.
Join us for a fun and fresh take on managing giant, multi-year, high-visibility nonprofit tech projects — and how to make it through with aplomb. Maybe you’re tossing it all out and starting over, or maybe you’ve got a six-figure website redesign project coming up. We’ll review ways to keep yourself organized and talk through tips for managing vendors, monitoring budgets, and keeping your team on track.
Embedded ethical and responsible use: Generative AI and nonprofit work
60-minute workshop
Used carefully and skillfully, artificial intelligence has the potential to save you thousands of hours of rote, time-consuming work. Many nonprofits are adopting the newest wave of AI tools to assist with content creation tasks. Some believe that the tools will solve their problems, instantly and painlessly. (It won’t.) Some organizations are jumping in early; others will wait.
But one thing is clear: As AI becomes embedded in everyday technology tools that nonprofits are using everyday, having a formalized ethical use policy and guidelines will become necessary so no harm is done to end-users, whether staff, donors, or program users.
These tools pose many ethical dilemmas as they can amplify biases to marginalized communities due to the nature of their training data sets and algorithms. They can also provide inaccurate information, raise privacy concerns, and infringe on intellectual property rights. Additionally, there are reputational risks if the AI content or product isn’t properly supervised or vetted. And, perhaps most importantly, the tools should never be a cheap replacement for staff. Ethical AI use requires formal guidelines and training for all staff.
Strengthening organizational culture through intergenerational communication
60-minute workshop
At 23NTC, Dr. Lauren Hopkins facilitated a workshop titled “Teaching technology skills in a multi-generational workplace.” Through the 24TNC session, “Strengthening organizational culture through intergenerational communication,” Dr. Hopkins and Dr. Carla Torrence will guide all participants through a deeper dive.
As a group, we will:
By the end of the session, participants will create a plan that aims to enhance organizational culture and improve their confidence in communicating effectively with individuals of different generations.
The transformative role of people-centric and trauma-informed leadership
60-minute workshop
Wednesday11:15 am–11:30 am PT
Be sure to move and stretch so you can feel refreshed for the sessions ahead!
Wednesday11:30 am–12:00 pm PT
Ready for some cuteness? Join the Houston SPCA for a virtual visit with their fuzzy friends as they go about their day. You're welcome to turn on your camera and let your pets join the NTC.
Wednesday11:30 am–1:00 pm PT
Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. Discuss your ideas, meet new people, and get questions answered.
Check out the birds of a feather topics that are already scheduled. While you don’t need to RSVP, space is limited, so arrive promptly.
How to participate in a birds of a feather:
If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add a topic you want to host. Any NTC attendee can host a birds of a feather topic.
All meals at the NTC include a range of options for gluten-free, vegan, vegetarian, low-carb, low-salt, and low-sugar dietary needs. Menus avoid or label the inclusion of peanuts, tree nuts, shellfish, eggs, cow’s milk, soybeans, sesame, and wheat. Halal, kosher, and celiac meals are available on request. Check out the menu.
Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table.
If you need a space away from the cacophony, look for signs for quiet tables.
Wednesday11:45 am–12:15 pm PT
Blackbaud's new optimized donation form is now available for Blackbaud Raiser's Edge NXT®️, Blackbaud Altru®️, and Blackbaud CRM™️ customers. In this session we'll take a deep dive into the form, discuss some of the best practices built into the form design, and talk about how this form uses data and A/B testing to optimize for larger average gift amounts and a higher conversion rate — providing the best experience to your donors.
Wednesday12:20 pm–12:50 pm PT
Esri's ArcGIS software provides nonprofit organizations with a complete system of ready-to-use maps and apps, authoritative data, and robust analytics tools to harness the power of geography to solve complex challenges and create a positive impact. Join us to learn how mapping and spatial analytics technologies are used by nonprofit organizations to identify donors, engage communities, demonstrate impacts, and more.
Wednesday12:30 pm–1:00 pm PT
Ground yourself with a well-deserved yoga break. Yoga mats are not needed, and arrive in whatever outfit you're already wearing to the NTC. Whether you're a beginner or advanced practitioner, your experienced yoga teachers will help you feel welcome and comfortable. Leave calm, centered, and ready to mindfully enjoy lunch with new and old friends.
Wednesday1:15 pm–2:15 pm PT
Sessions
Dynamite data dashboards
60-minute session
Get your website ready to advertise
60-minute workshop
Push the right buttons: Elevate your email game with compelling calls to action
60-minute workshop
Email marketing continues to be a cornerstone of effective communication and customer engagement. However, the success of your email campaigns often hinges on one critical element: the call to action, or CTA. A compelling CTA can be the difference between a reader simply swiping past your email or taking an action that leads to conversions or deeper engagement.
Join us as we delve into the art and science of crafting CTAs that not only capture attention but also drive results. Our discussion begins with an overview of core principles that underpin effective CTAs, including placement, design, and the psychology of persuasion.
You will also learn how to leverage analytics to assess the impact of your CTAs, identify areas for improvement, and refine your strategies for better outcomes.
This session will include interactive learning activities to support each of the learning outcomes and will conclude with a live question and answer with the audience.
Whether you are a seasoned marketer or just embarking on your email marketing journey, this presentation offers invaluable insights and actionable takeaways for all levels of expertise.
Sessions
5 levels of a MEL data flow: From field to funder, from input to insights
60-minute workshop
NGOs are faced with a mountain of challenges when it comes to getting a 360-degree view of their impact, from collecting the data in the field to aggregating program/project data regionally and globally to reporting back to funders. Now more than ever, NGOs are engaging with technology partners to create a single source of truth, implementing monitoring, evaluation, and learning (MEL) solutions to break down data silos and generate impact insights for all.
We will look at the 5 levels of a MEL data flow & discuss the needs, desires, and challenges at each level:
1. Point of service: Capturing intake, surveys, attendance, visits
2. Local offices: Monitoring participants, cohorts, services, programs
3. National/regional offices: Managing projects, indicators, work plans, results
4. Headquarters: Planning and monitoring programs and projects, accountability, reporting, analytics
5. External sharing: Funder reporting, websites, International Aid Transparency Initiative reporting, business intelligence
Accelerators, incubators, and fellowships: Building capacity via cohort programs
60-minute session
Build engagement with NTEN tech clubs
60-minute session
The NTEN Cleveland tech club has had a whirlwind activity since the club relaunched in 2022. Join our irganizers, Matt, Gina, and Ricardo, as they share what Cleveland has been up to, and how they've been building up engagement with unique programs and wide-ranging ideas to show that technology is a wide ecosystem.
Sessions
A little more privacy, please: Diving into data privacy for nonprofits
60-minute session
Does your nonprofit collect personal information or potentially sensitive data from clients or staff? Are you aware of recent legislation making it more important than ever to protect your data and your systems?
Join us for an educational foray into new data privacy laws and best practices that are currently impacting nonprofit organizations.
In this session you'll learn about:
Avoid technical debt from killing your nonprofit
60-minute session
Technical debt is a problem that can have significant impacts for any organization. It is the implicit business cost incurred when businesses don’t fix problems that will affect them in the future. Longer the technical debts are allowed to accrue, the costlier and harder it becomes to fix it.
A good metaphor for technical debt is financial debt: Just like financial debt, tech debt accrues interest over time and becomes more expensive to pay off the longer it is unaddressed.
Care and feeding of your constituent relationship management platform
60-minute workshop
For nonprofits, constituent relationship management platforms, or CRMs, can serve critical organizational imperatives including managing program workflows, streamlining processes to provide better donor, client, partner and prospect user experiences as well as being the database of record serving up institutional intelligence on fundraising, programs, services and clients.
Learn how to nurture your organization's CRM through critical stages of its lifecycle. From idea to launch to having a continually evolving and improving piece of critical technology; this session shares tips and tricks for continual CRM success in your organization.
Get your nonprofit in tech-top shape: Leading technology and change management
60-minute workshop
This conference workshop will equip nonprofit leaders and team members with the tools and strategies needed to successfully select, implement, and support technology tools within their organizations. Participants will learn best practices for selecting tools that meet their organization's specific needs, as well as strategies for managing change and increasing user adoption across all levels. Through interactive discussions and specific examples, participants will leave the workshop with a clear understanding of how to lead successful technology implementation and adoption within their nonprofits.
Sessions
Technology implementation: Creating buy-in from non-technical staff
60-minute workshop
Implementing a new technology or software can be tricky at any organization, but especially so in the nonprofit world where many employees and volunteers are not technically inclined. Systemic issues such as low training budgets, staff/volunteer relations and historic access to technology all impact how your constituents will react to new systems.
This session will cover specific ways to engage constituents, accommodate their disparate needs, and make an action plan for onboarding. We’ll also discuss how to talk about emerging technologies such as artificial intelligence with people who are not early adopters (and who may be concerned about their job security after implementation.)
Participants wanting to get the most out of this session should:
-Have an understanding of how new systems are implemented in their department or organization
-Be familiar with the technical capabilities of their constituents
-Know what issues or concerns arose last time their organization adopted new technology
For the purposes of this session “new technology” includes any changes to existing software as well as wholesale implementation of a new system.
Sessions
Advertising, acquisition, attribution, and diversifying audiences
60-minute session
Full court press: Harness development and communications teams to attract donors
60-minute session
Development and communications is an unstoppable force for creating a magnetic brand that attracts top-dollar donors to your cause. In this session, you’ll learn how to harness the power of collaboration between development and communications teams to turbocharge your reach on traditional media, social media, and email to attract new major donors and crush revenue goals.
Powerhouse duo Shannon Bowen and Emily DiFrisco will show how they broke down silos working together at the Center for Environmental Health where they mobilized teams to expand the organization’s social media footprint to 100,000+ followers, earned monthly placements in top-tier media outlets, attracted new major donors, and raised more than 1 million dollars above their annual goal in just one year.
This session will provide actionable tips for how to build strong collaborations across departments and co-lead projects that bring success to both team’s goals. Good tech, clear communication, and transparent goals foster successful collaborations. Learn how to eliminate competition and increase creative synergy to position your organization as a thought leader–and watch high-net worth donors flock to your nonprofit.
The giving brain: The neuroscience of planned giving
60-minute workshop
Thanks to brain imaging technology and the explosion of neuroscience, we know eight times more about how the human brain actually works than we did just thirty years ago. And you know what? A lot of planned giving best practice runs contrary to how donors actually think, feel and decide.
This session offers you the chance to acquire the most up-to-date knowledge available about why people make gifts in their will – and more importantly, how you can persuade them to do so.
We will look at research on who makes a gift in their will, why they do this and how COVID–19 created a new type of legacy donor. Then we’ll then dig into eight core concepts that will allow you to tap into the legacy parts of your donor’s brain.
From your website and email to digital and integrated campaigns, this session will give you the foundational legacy theory and show you real life examples of legacy persuasion in individual giving, mass marketing fundraising programs. You'll also get a chance to practice some of what you learn.
The secret to loyal donors: Email welcome journeys
60-minute workshop
Use your tech to enable generosity
60-minute session
Sessions
Board engagement breakthroughs with technology
60-minute session
Cultivating a data-informed learning culture in your organization
60-minute workshop
Introducing an artificial intelligence adoption framework for an equitable world
60-minute session
It is difficult to escape conversations about AI today, and nonprofit leaders know there's both challenges and opportunities that need thoughtful consideration as they look to adopt these new tools. Most nonprofits continue to experience multiple pressures of increased demand for their programs and services along with challenging economic dynamics, giving staff little space for directing strategic conversations and getting up to speed on new technologies at the same time. NTEN, Project Evident, and Institute for the Future have partnered to create an AI framework that supports all those working to build an equitable world consider what is necessary for their missions, roles, and community when adopting or integrating AI in that work. After the contributions and insights from a diverse community committee, we are ready to test the framework with you. Join us to learn more about this new framework and start using it in your organization.
Wednesday2:15 pm–2:30 pm PT
Take a quiet moment to relax. Close your eyes and take a few deep breaths.
At the in-Portland NTC experience, be sure to enjoy our "Love Portland" afternoon snack break with delicious Oregon-inspired treats, generously sponsored by Data Axle. Visit the Portland Ballroom lobby or outside the F meeting rooms. Check out the menu.
Wednesday2:30 pm–3:00 pm PT
Sessions
10 ways to say hello: Reinventing the welcome series to increase conversions
30-minute session
How to make more content (with less work) for social media, email, and more
30-minute session
Reach and serve more audiences with a proxy translation service
30-minute session
Sessions
Designing effective surveys: Turn questions into insights
30-minute session
From code to compassion: Rethinking nonprofits in the tech ecosystem
30-minute session
Skills versus competencies
30-minute session
Work smarter, not harder: Easy tips to get your team to the next level
30-minute session
Overwhelmed by the amount of tasks your team has to get done each week? Stuck in a meeting marathon/cycle/loop that you can't seem to get out of? Struggling to best structure your team in a way that embraces each staffer's unique potential?
Designed for program and department leaders, this session will provide participants with simple tools to evaluate and optimize the way their team works to maximize work-life balance, wellness, and productivity. Covering the key operational and infrastructural elements of a team — namely, staffing, roles and responsibilities, meetings, and communications and reporting channels — participants will be taught to audit their current approach to these elements, and provided with operational best practices as well as an outline for a practical Team Ways of Working Guide where they can store and standardize their operating procedures.
Your analytics does not have to be dramatic to be useful
30-minute session
Sessions
A balanced model for selecting new software
30-minute session
Selecting new software is a daunting process!
Whether you are selecting a donor management system, program management tool, communications software, accounting software, or a product that does any combination of these things, there are bound to be a lot of questions. What makes one different from another? Do they really work as easily as it seems? What will I be giving up? How much will the new software impact our daily work? When should I start?
In this session, we will present three specific recommendations to help you get started. Our goal is to help you assess the proper balance of functionality, cost, and complexity for your organization. The principles we’ll review apply to any software product, and to any large or small organization.
Ethical hacking for a good cause
30-minute session
This will be an all encompassing 30-minute session to open up the minds of nonprofits to consider their cybersecurity more seriously.
This session is to introduce them to ethical hacking (penetration testing), windows hardening and social engineering.
We will be sharing common threats, how to educate and keep staff aware, and a practical roadmap to establishing a secure fort.
Implementing an IT helpdesk improves service and decision making metrics
30-minute session
Have you asked for IT help while walking through the hallways? Did that request go unfulfilled make you feel frustrated in pursuit of your mission. Well implementing a IT helpdesk system can change that. From a Help desk system you can get real time metrics on the technology issues happening in your organization. And this could be a great gateway to encourage your other operations teams such as human resources and facilities to make the move to more metric based adoption.
This is a case study about taking small and medium sized organizations into an IT helpdesk
system. Allow for metrics based decisions of
● Where to place IT offices in the agency,
● When to hire my IT staff
● When to reduce consultant relationships and bring more systems in house
● To see the warning signs of upcoming tech failures
● How to create a documented knowledge center without heavy lifting
Sessions
A guide to an accessible heading hierarchy
30-minute session
How artificial intelligence can remove bias from the hiring process
30-minute session
Sessions
AAA: All aboard autorenewals
30-minute session
How to leverage data without turning people into statistics
30-minute session
Tapping into generational giving trends
30-minute session
From “OK, Boomer” to avocado toast to TikTok dances, the differences in culture and lifestyle across generations have never been more apparent — and in the nonprofit world, those differences extend to giving preferences as well.
This session will discuss the traits of the various generations that make up current nonprofit audiences —including the Silent Generation, Baby Boomers, Generation X, Oregon Trail Millennials, Zillennials, and Generation Z— to create a persona for each. From there, we’ll explore organic and paid tactics to reach, engage, and convert each generation where they are, highlighting real-world nonprofit case studies along the way.
Sessions
Artificial intelligence governance: Practical steps to manage risks
30-minute session
When investing in artificial intelligence, it can be challenging to find the most responsible path forward. What are the key risks that you should mitigate? How do you protect your core values and still enable your organization to benefit from AI?
An investment in AI governance makes these project-level questions much simpler to address. Governance refers to the set of processes and policies that allow your organization to actively understand and minimize its risk profile.
In this session, please join AEM Corporation's AI practice lead to discuss potential governance approaches for evaluating new AI projects, tracking their implementation, and reporting on key metrics. As there is no universal approach to AI governance, this session will cover several options and considerations around their potential adoption.
Strategic team meetings for teams of one
30-minute session
Constantly feel like you’re reacting when you’d rather be proactive? Recently realized that if your work is to have any strategic direction that…you’ll have to come up with it yourself?
Team meetings and one-on-ones with a manager are useful for operating effectively, no matter your job function. The opportunity to have a sounding board is useful at every level. Peers and mentors and communities of practice are great resources. But when it comes to setting your goals for the year, developing the roadmap, and evaluating progress, sometimes, there’s no one but you.
How can we make our strategic work a practice and create structure around it? Treat it like a meeting with a colleague, manager, or partner. In this session, I'll share different types of meetings translated to a team of one and how I have used the practice in different ways for different contexts, both as an employee and as an independent consultant. You’ll come away with a plan for the types of meetings you’d like to have and how you’d like to use them.
Wednesday3:00 pm–3:15 pm PT
Checking your email can wait. Take time for yourself during this break.
Wednesday3:15 pm–3:45 pm PT
Sessions
Artificial intelligence for social media: Supercharge copy, images, and videos
30-minute session
Artificial intelligence tools are already being used by many organizations to brainstorm ideas, find efficiencies, and explore new ways of working. Of course, what’s generated is never perfect, needs to be checked/referenced, and sometimes falls short of what we had hoped, but what it can do with your existing content can both save you time and get your social media content to shine in ways you simply haven’t yet had the chance or resources to do yet.
This session will offer practical insights that you can apply directly to your nonprofit’s social media presence to enhance outputs, increase engagement, and drive impact. From exploring AI-powered marketing tools that extend your messaging while staying on brand, to utilizing copy to easily produce campaigns, we will walk you through the latest trends and developments in AI and social media. Tools with AI capabilities that we’ll explore include Jasper, Canva, Lumen5, and Sprout Social (to name a few).
Join us as we unpack how your organization can leverage the power of AI and social media to create more meaningful connections, foster community engagement, and provide you with the support you need to amplify your cause in the digital world.
Data makeovers: How to make your data more beautiful and engaging
30-minute session
Email deliverability in the era of spam and artificial intelligence
30-minute session
DKIM, DMARC, SPF...what?!? In this era of email saturated by spam and getting more complicated every day by artificial intelligence, how can nonprofits ensure that their email messages continue to reach audiences? In this session, we'll discuss the evolving challenges of email deliverability and provide concrete steps towards overcoming these challenges.
Work smarter, not harder: Optimizing video across social media platforms
30-minute session
Creating viral video content is hard — but optimizing it across platforms doesn’t have to be. From TikTok to Reels to Threads, the pressure is on for teams to be everywhere all at once. How can the same video be optimized for different audiences, and how can we make multi-platform video production manageable for smaller digital teams? In this session, members of Human Rights Watch’s media team will discuss how they build and optimize content for individual social media platforms, using platform-specific requirements and user preferences to inform best practices. We’ll discuss the different rules for individual platforms, and we’ll share examples of how a cross-platform approach has led to heightened engagement and growth on HRW’s social media channels. Attendees will leave equipped with the tools to replicate this multi-platform approach within their own organizations.
Sessions
A nonprofit’s journey: The roadmap to a strategic and actionable data practice
30-minute session
Activating your supporters through the power of play
30-minute session
Apps, tools, and tactics for the future of nonprofit work
30-minute session
As the post-pandemic workforce evolves, we’re on track to having fewer people in the workplace than in previous periods while the need the work nonprofits do has never been greater. And as technology plays a bigger role in our work, nonprofits of the future will need to be even more efficient and effective and do even more with fewer resources. Simply put: There will be more to do and fewer people to do it. The organizations that thrive will be the ones that are more efficient, effective, and impactful. This requires skillfully embracing new technology like artificial intelligence, cultivating a culture of continuous learning, and rethinking workflows that impact everything, including how we create work plans, onboard new staff, and curate institutional knowledge. Join us to learn how to future-proof your nonprofit with the latest practical apps, tools, and tactics that can help you and your organization work more effectively now and in the future!
Sessions
A layperson's guide to building a cybersecurity awareness program
30-minute session
How to mitigate and deal with payment fraud, carding attacks, and bad actors
30-minute session
Inclusive solutions: Tackling racism, bias, and discrimination in implementation
30-minute session
Join us for an engaging workshop that delves into the crucial topic of identifying and addressing racism, bias, and discrimination in CRM (constituent relationship management) software implementations. In this workshop, participants will explore the potential pitfalls and challenges that can arise in CRM systems, and learn strategies to ensure inclusivity and fairness throughout the implementation process. Through thought-provoking discussions, case studies, and interactive exercises, attendees will gain the knowledge and tools to create CRM solutions that promote diversity, equity, and inclusion.
No-code tools to radically simplify common nonprofit workflows
30-minute session
This session would provide a brief introduction to a no-code tool (Coda, similar to Notion) that can be used to create trackers, project management tools, resource libraries and more. Solutions like Coda help create one source of truth, remove double- and triple-entering of data, and can dramatically speed up operations, all implementable without knowing a line of code and without an expensive custom solution.
The session would include:
- What is no-code
- Why this tool
- Example: turning 3 spreadsheets, a Trello board, and a Google Doc into a single Coda doc
- Other use cases
- How to get started
- Potential pain points and trade-offs of no-code to be aware of
Sessions
How to involve people with disabilities in the design process
30-minute session
Sessions
Doing little things well: Small changes that lead to big impacts
30-minute session
In 2020 and 2021, World Food Program USA’s digital fundraising program raised $25.39 million. Over the next two years, the marketing and development teams took small actions together to raise $59.55 million, focusing on ad targeting and content.
By shifting display and native ad targeting to focus on relevant news websites, from March 2022 to September 2023, we raised over $1 million compared to $9,000 the past 2 years combined.
In 2021, we stopped centering WFP and donors as the savior and focused stories on the communities we serve. Past content featured crying children with calls-to-action like “Save Her” to entice donors. Now, we portray children and adults as multi-faceted human beings to avoid perpetuating stereotypes.
We also made changes to our mobile donation page content to boost conversion rates from 4.11% to 4.71%. These tests focused on tone/length and mobile responsiveness, and generated $663,000 in incremental revenue this year.
Lastly, to improve donor cultivation, we changed our follow-up messaging to lessen the number of appeals, incorporating more cultivation emails and seeing a 23% increase in revenue.
With a simple idea and a bias toward action, anyone can effect big changes.
Strategic, data-driven fundraising: Ditch your spreadsheets
30-minute session
Sessions
From DRIP to drippin’ in actionable insights
30-minute session
Planning an inclusive and welcoming project
30-minute session
Using an automation mindset to unlock organizational efficiency
30-minute session
Wednesday3:15 pm–4:15 pm PT
Show up for a chance to be a champion in the Table Tennis Tournament! Tournament space is limited and will fill up fast. Depending on how things play out, the tournament may continue after the reception ends.
You're also welcome to play table tennis and other games anytime the Arcade is open.
Wednesday3:45 pm–4:45 pm PT
FILLED Tap into your creative side at our paint party with local artist Daren Todd. Everyone is welcome, no matter your artistic experience. If you'd like to enjoy a non-alcoholic beverage while painting, pick it up from the reception and bring it to the paint area. Pre-registration for the paint party was required.
Daren Todd is a Portland-based artist and founder of Art Larger Than Me, a thriving creative firm focused on community engagement, teaching, and the creation of captivating public artworks, installations, and private commissions. Daren's unique artistic style blends abstract expressionism and graphic representation, resulting in cohesive and vibrant pieces, often on a larger scale. His work captures the essence of the communities and identities he resides in, consistently showcasing his inner monologue of experience and emotion.
Calling all NTEN online group organizers attending 24NTC in Portland. Let's gather to connect and be in community together!
Meet with other people in NTEN's Cleveland, Ohio tech club for casual conversation about the needs, experiences, and priorities of the city's nonprofit tech community. If you haven't yet joined this tech club, come to this meetup to learn about being part of the community (you don't need to be an NTEN member).
The group co-organizers will be there to welcome you and answer your questions.
Meet with other people in NTEN's Women in Nonprofit Tech online group for casual conversation and support. This meetup is open to women, gender non-conforming people, transgender women, nonbinary folks, and anyone who identifies as female in the nonprofit technology sector. If you haven't yet joined this online group, come to this meetup to learn about being part of the community (you don't need to be an NTEN member).
The group co-organizers will be there to welcome you and answer your questions.
To join, visit the Women in Nonprofit Tech online group and click the Ask to Join button in the upper right corner.
Take time to enjoy live music as we close out our first day, featuring performances by pop act WRNG HAUS and singer-songwriter Renée Muzquiz.
Wednesday3:45 pm–5:30 pm PT
Join us for light appetizers and non-alcoholic beverages in the Arcade. Visit exhibit booths, catch the spotlight presentation, help out in the Volunteer Village, unwind in the lounges, or have fun in the game area. Check out the menu.
Wednesday4:15 pm–4:45 pm PT
Join us for a demo session on AI capabilities that are integrated within Microsoft Cloud solutions to enhance your nonprofit’s productivity and innovation. We will cover how nonprofits can accelerate mission outcomes with Microsoft Copilot which is embedded across Microsoft Cloud experiences. This is followed by a demonstration from one of our partners, FORWARD on the future of nonprofit case management. Discover how our innovative AI-powered FORWARD Sync platform empowers case workers to deliver personalized, effective support to clients through a seamless blend of technology and compassion.