Agenda

The NTC offers a range of meal options for gluten-free, vegan, vegetarian, low-carb, low-salt, and low-sugar dietary needs. Menus avoid or label the inclusion of peanuts, tree nuts, shellfish, eggs, cow’s milk, soybeans, sesame, and wheat. Kosher, kosher for Passover, halal, and celiac meals are available on request. Let us know your dietary needs when you register for 23NTC.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table.

If you need a space away from the cacophony, look for signs for quiet tables. If you're fasting for Ramadan, look for signs for the food- and drink-free observance table.

Start the NTC together with a keynote from Dr. Safiya Umoja Noble, professor of gender studies and African American studies at the University of California, Los Angeles. 

The team at MissionWired will join us to announce the recipient of this year’s Catalyst Award.

Rick Snell, 20 year executive in nonprofit strategy, guides participants to understand how location intelligence supercharges program leaders ability to identify, develop and grow successful programs.

Through a collection of real life case studies this session will present the 4 pillars of location intelligence (visualize, contextualize, analyze, and socialize), explore their application in a university, membership, and grant making context, and share tactics to achieve quick wings that advance broader program strategies.

Matt Felton, 25+ year executive in geographic information systems (GIS), grounds the conversation in tangible location intelligence solutions.

For your nonprofit organization to effectively use data to meet its social impact mission, wouldn’t it be great to understand how you use data to deliver impact and where you could improve? 

This importance of understanding is the hypothesis behind data.org’s Data Maturity Assessment (DMA). Built for social impact organizations, the DMA is a self-assessment tool that provides respondents with a holistic snapshot of their organization’s data evolution and vetted resources from the community to help them reach the next stage of their data journey.

Do facts or stories inspire donations? What’s working in sub lines right now? Does an interstitial page increase or decrease response? Can we finally settle the renew vs donate question? This session will present the latest tests in landing page optimization, email, fundraising asks, ad creative, copywriting, and much MUCH more in a guaranteed-not-to-bore session. The format is hella simple and a whole lot of fun: We’ll present a test. You guess the winner. We’ll present the results. Repeat! Keep your score as we go, and there will be prizes for the most triumphant testing whizzes. Along the way, we’ll share tons of non-profit examples, and drop in useful tips and tools for making your organization’s testing program the best it can be!

The power of data-driven storytelling for fundraising and showcasing impact to donors and other audiences is undeniable. However, the communications landscape has changed dramatically, and the way in which we collect and share stories needs to adapt.

Data-driven storytelling using digital channels such as websites, email, and social media platforms is one of the best ways to change hearts and minds around a cause. Digital storytelling is also an effective way to reach new donors while deepening relationships with current supporters.

In this session, digital storytelling expert Julia Campbell will walk you through the best ways to tie big picture data around the need for services to effective storytelling about those services.

Most nonprofits raise 30-50% of donations from individual donors during the year-end giving season. How can you use this moment of generosity to build a lasting connection between new and repeat donors and your organization?

This session will explore ways you can create a theme, visuals, and messaging to help the campaign feel special while still aligned with your organization’s brand so that supporters recognize and engage with you year-round. We’ll also discuss ways to engage your community with your fundraising and communications beyond giving.

With so many external and offline forces at play, it can be difficult to understand how your marketing efforts are really performing. As nonprofits compete for fundraising dollars in increasingly difficult market conditions, successful next-generation revenue strategy will depend on the ability to be agile and responsive. With the right dashboard, you can zero in on channel-specific performance metrics and trends and compare them to external influences. Participants in this workshop will leave with an understanding on how to create a marketing dashboard that delivers deeper, actionable insights.

In this interactive session, we’ll explore campaigns and programs that engage communities in authentic conversation across historic divides and avoid the pitfalls of exploitation and appropriation. We’ll share real world examples from the Innocence Project and other organizations on how fundraising and advocacy campaigns can create authentic connection and build lasting partnership.

Participants will leave with useful tips on how to find great stories, how to include participants in every element of campaigns, and how to build and sustain real relationships between donors, advocates, and program participants.

Presenters will include:

Alicia Maule, Digital Engagement Director, Innocence Project

Matt Kelley, Principal, Humansize Communications

The US has a long history of using surveillance and intimidation to supress social movements, but most nonprofits haven’t been a target. Today, however, an increasing set of nonprofits is a potential target of government and right-wing threats — especially those working in reproductive, racial, and gender justice.

This session will share lessons learned from working in countries with repressive governments world-wide, adjusted for the threats seen in the US. We will cover government, right-wing, and community threats. And we will talk about achievable interventions to reduce your risks.

This session aims to be very pragmatic, with a focus on balancing the unavoidable risks of organizing risks with practical steps towards safety.

In this session, environmental-focused nonprofit leadership and cyber security experts jointly present a case study on:

• What factors lead a nonprofit to seek cyber security improvements
• How to get started with identifying security gaps and prioritizing improvement projects
• Best practices for how to manage cyber security improvement projects
• Top cyber security initiatives nonprofits should undertake

As technology quickly changes and evolves, employees must have the knowledge and skills necessary to achieve organizational and career goals. Most working adults identify as a member of one of four generational groups – Baby boomers (58 to 76 years old), Generation X (42-57 years old), Millennials (26 to 41-year-old), and Generation Z (10 to 25 years old). During this workshop, the facilitator will share how individuals value training differently depending on their stage of life and will demonstrate effective tech training techniques when working with various generational groups. Afterward, participants will practice designing adult-learning strategies that will help staff increase their skills, knowledge, and confidence levels.

75% of environments ArchTech assessed in the past year were already compromised at the time of assessment. We’ll walk through a checklist of the top ten things you need to be doing right now. Then we’ll discuss security and privacy in the context of IT operations, review existing frameworks and standards, and help you choose a standard for governing IT from a realistic, boots-on-the-ground perspective. If you want to know what the alphabet soup of NIST, CSF, PCI, ISO, HIPAA, etc. can do to give you real peace of mind and make you look good to auditors, funders, and management, then this class is for you.

Growth doesn’t always have to be associated with pain. Get ahead of your organizational growth by considering what steps are best for your community/clients/participants, what your operational needs are, and how best to streamline your communications so you look and sound like the mature nonprofit you’re growing up to be. Join National Digital Inclusion Alliance staff for tips and an interactive session that will help you proactively grow your organization and nurture your diverse community. 

If your organization has transitioned to a hybrid or all-virtual working model, these challenges may sound familiar: How do we preserve our culture when we’re no longer in the same location? How do we build collaborative teams with coworkers we’ve never met in person? How do we keep employees engaged and excited about their work? This session will provide a candid look at how two different organizations addressed these challenges using a new app developed in house, third party platforms, ingenuity and memes. You will hear lessons learned and practical things you can try at your organization.

The Problem: Nonprofit support staff often find themselves disconnected to the organizational mission due to the nature of their work. This results in siloing and lack of collaboration; with a domino effect of inefficiency, reduced productivity, working from a scarcity mindset, and burnout.

Our Solution: Invest in the thoughtful cultivation of a support team that is mission-driven, values-informed, people-centered, trauma-informed, and equity-oriented without compromising the quality of work or life.

The Outcome: A cohesive, strong-performing support team that internalizes the importance and impact of their work to the organization’s mission; increase the likelihood of greater synergy between programmatic staff and support staff.

How do you deliver equal access to justice for millions of people who do not understand the legal process and speak different languages? Meet Hola Asistente a multi-lingual and free text-based immigration assistant powered by Salesforce and Twilio. Hola Asistente texts case details to immigrants, alerts them of any changes and guides them on their journey. Learn how an agile Salesforce design inspired the first refugee Trailblazer to use Hola Asistente to win asylum in the United States. Additionally, witness how growing adoption of this innovative tool is unlocking systemic access to justice by capturing real-time trends in immigration law.

Meet Hola Asistente Here: pathways.mobi/HolaAsistente.

Join the Houston ASPCA for a visit with their cutest and silliest fuzzy friends.

Whether you’re new to mindfulness, a lifelong practitioner, or somewhere in between, come chill with us as we explore a buffet of mindfulness-based activities. This can help you pause, recharge, and feel supported as you navigate life's stressful situations.

Ground yourself with a well-deserved yoga break. Yoga mats are not needed, and arrive in whatever outfit you're already wearing to the NTC. Whether you're a beginner or advanced practitioner, your experienced yoga teachers will help you feel welcome and comfortable. Leave calm, centered, and ready to mindfully enjoy lunch with new and old friends.

Being around so many people at a conference can bring up lots of feelings, particularly if it's your first big event since the COVID–19 pandemic started. Come enjoy some unstructured play time that can help with those feelings!

We’ll provide some fun and relaxing activities, games, and toys. You can hang out by yourself or join up with others in the room. This time is for you to unwind and catch your breath.

Your host, Cindy Leonard, has personal experience with social anxiety and panic attacks. They'll be there if you'd like to talk with someone about your feelings.

The NTC offers a range of meal options for gluten-free, vegan, vegetarian, low-carb, low-salt, and low-sugar dietary needs. Menus avoid or label the inclusion of peanuts, tree nuts, shellfish, eggs, cow’s milk, soybeans, sesame, and wheat. Kosher, kosher for Passover, halal, and celiac meals are available on request. Let us know your dietary needs when you register for 23NTC.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table.

If you need a space away from the cacophony, look for signs for quiet tables. If you're fasting for Ramadan, look for signs for the food- and drink-free observance table.

Presented by Slalom.

Presented by Instil and Pledge.

Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. You can discuss your ideas, meet new people, and get questions answered.

Check out the birds of a feather topics that have already been scheduled. While you don’t need to RSVP, space is limited, so arrive promptly. 

How to participate in a birds of a feather:

• In Denver: Go to the meal area at the scheduled time, then find the table that has a sign with the topic you’re interested in.
• Virtually: Join the birds of a feather Zoom at the scheduled time. The Zoom host will help you join the breakout room for the topic you’re interested in.

If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add the topic you want to host. Any NTC attendee can host a birds of a feather topic.

Presented by Data Axle Nonprofit.

Presented by BILL.

Now more than ever, people rely on technology. It can get complicated quickly since there are so many touchpoints for people to get information—from engaging with your website to following you on social media, contacting you by phone, meeting you in person, receiving your printed materials in the mail, etc. With so many avenues, how can you ensure that your audience touchpoints are consistent, connected, and helpful? Enter the service blueprint! 

By the end of this session, you’ll be able to create your own service blueprint and understand how service design can help you improve your audience’s experience with your organization, and in turn amplify your impact.

Stakeholder management is tough and, unfortunately, it’s not one size fits all. The goal of this session is to provide insight into who stakeholders are and how to identify them based on your project. From there, we’ll dive into why this is important to all organizations (especially non-profits who typically have a lot of folks involved), how to identify the needs and expectations of different stakeholders and the tactics that are available to use to manage said stakeholders. Lastly, we’ll dive into the approach, tactics and examples I’ve used based on varying stakeholder sizes that have not only allowed me to manage projects successfully, but have also lead to the satisfaction of people with varying degrees of interest in the project.

More and more, we talk about training for different learning styles. Tactile learners need movement and action, people who process audibly need discussion, neurodiverse and neurotypical people have different, and sometiems seemingly conflicting needs as well.

In this 30 minute session, we will talk about how to make trainings expansively accessible while still being effecient and effective. Help people retain vital information in a way that affirms them, meets them where they are, and gives the agency back to the trainees.

For over a decade, the Human Rights Campaign has been using the power of text to connect with its base of supporters to create real change and raise money. In this case study, you will walk away with knowledge about how a broadcast text program can help you with local advocacy, national rapid response outreach, get out the vote efforts, and raise money at key moments.

Participants will leave this session with an understanding of how they too can use the power of broadcast texting to support their mission, raise awareness, and money. 

The right nonprofit CRM can revolutionize your donor management and fundraising. But it can be intimidating to match the technology with what you need. How can you go about navigating the world of nonprofit CRMs and cut through the clutter to know which is the best match?

Join Mike Fisher, Vice President of Development at Army Historical Foundation, and John Coogan, CharityEngine’s Senior Director of Product Solutions, as they show nonprofits common pitfalls to avoid and how to look beyond the sales hype to find the right system.

Whether you’re investing in technology for the first time or looking to make a change, these insider tips will make you a smarter shopper.

If you work in the development department at your nonprofit, you are likely receiving countless emails and phone calls from software vendors claiming their product will help you raise more funds. Today’s fundraising technology space is becoming more crowded. The upside? There are more options available to support the critical work you do to power your organization. The downside? More options can be overwhelming.

In this session, Senior Digital Consultant and nonprofit technology expert, Mike Kirkpatrick will share best practices for evaluating and selecting fundraising software. He will equip you with tips for doing vendor research so that you are better able to match your software with your unique fundraising goals. 

We all want to improve our social media so we can do more good. There’s a lot of guidance out there on how, but, this expert advice can feel like it doesn’t apply to us or is just beyond our capacity. There’s another way. Nonprofits can use data, available freely through social media platforms, to develop a strategy that fits their audience and is more resilient in the face of ever-changing algorithms. Attendees will get tips for running first social media experiments and learn how to convince your supervisors that this is worthwhile. With a data-informed approach, social media managers (and those who happen to have social media fall on their plate) can ensure that their social media is making the most impact while not overtaxing them.

Too many nonprofits don’t have a planned giving program…or their donors don’t know about it because they don’t market it. Either way, your organization can have an organized planned giving marketing program that is optimized for its mission, staffing (number of staff + direct skills/experience), marketing/fundraising budget, and even time available. Even a one-person shop can have a planned giving marketing program. I would love to share my 20+ years of planned giving program and marketing experience with you. I don’t know everything on the subject(s), but I do know your organization needs a planned giving marketing program if it doesn’t have one.

Join our fun and fast-paced overview of one of the foundations of nonprofit technology project management. Nichole Bui, VP at AEM Commercial, will review the key skills and approaches that are needed for more efficient and effective projects.

How does your team surface IT issues to you? Do you get individual messages, chats, or emails? Does it feel challenging to manage the volume of requests?

We will show you an example of how we used Slack workflows and Google Sheets to design an internal IT ticketing system that allowed us to easily track requests, keep track of related conversations, transparently resolve them so all involved parties were aware of the resolution, and address trends we observed along the way.

You will learn how to pilot your own system in your organization. The benefits of building your own system include being able to experiment with different fields, analyze the type of requests you receive, and address trends you are observing in the requests.

In 2022, YMCA of the USA’s Research and IT departments released a new innovative data collection platform. The promise of a new platform had been in the works for nearly 10 years. Why was 2022 the year? Because both functions decided that the only way to provide a quality service to YMCAs was to work more effectively together. In this session, attendees will hear about the two-year journey from two departments with an unhealthy relationship to two departments with the thriving relationship. Learn about how and why we developed shared processes, identified the sources of our challenges and pivoted to a growth mindset.

Growing a nonprofit effectively is difficult – many competing priorities and too much to do without enough training can lead to team burnout and difficulty accomplishing goals that align to the mission of the organization. When we think about capacity building starting at the individual and aligning to strategic plans, we are able to grow employees in the functions they best need to grow while more efficiently aligning to our strategic plan. In this session, we will talk through how to think about goal setting around strategic plans that allows anyone in your organization to understand how they need to professionally grow so we can make the changes we set out to make in our communities. 

More and more people are realizing how important it is to make websites accessible to every visitor, regardless of a person’s abilities and how they access the web. This is fabulous!

With these good intentions, many organizations are turning to companies that promise automatic fixes and accessibility tools with a single line of code to “prevent lawsuits” and make sites “compliant”. These tools don’t live up to those promises.

Many people with disabilities and web accessibility professionals explicitly recommend against using “accessibility overlay” tools. Learn why these tools don’t live up to their promises and how your organization can instead work authentically and sustainably to make websites more inclusive to every visitor.

Most people think of a ‘good website’ as one that is modern, easy to use, and up-to-date. That’s all important, of course, but let’s go a step further: Good websites should also be in line with the ethics and values of an organization.

Did you know, for example, that your website has a carbon footprint? Or that your marketing software might be invading your visitor’s privacy without their consent?

In this engaging session full of real-life examples, we’ll talk about the different ways a website can be ethical—or not—as well as how to evaluate your own website. You’ll leave with a new perspective on the web, plus some hands-on resources that will help you bring your site more in line with your organization’s values.

This 30 minute session is a case study of Cleveland Public Library’s “My Digital Life” revamp. We will discuss the change in educational philosophy and what we learned about adapting our classes to make them more accessible to new computer users. We will discuss the three major blocks to learning technology and how we addressed them. We will review survey responses and observational data that has helped us ensure we are on the right track.

Nonprofits — especially large, multi-affiliate, multi-program, multi-partnership nonprofits — have a lot of content to manage. There is a heavy lift on HQ digital, communications, and program staff to maintain visual and voice constancy. Affiliates and partners spend a lot of time and money creating one-off sites that don’t fully meet their needs. Nonprofit HQs can build stronger relationships with affiliates and partners by providing their website as a custom platform as a service (PaaS).

With a real-world case study, we present on the strategic vision, goals, and impact of a PaaS. We define the considerations required to successfully deliver a PaaS program: cost and price, scaling, staffing, and program and governance requirements.

The Luce Indigenous Knowledge Fellowship seeks to build a community of practice that crosses fields, geographies, and tribal cultures among 10 selected fellows annually. Three convenings are hosted each year to give fellows the opportunity to engage in rich conversations intended to strengthen their leadership skills, reflect on their impact, share their learning and experiences, and promote enduring professional relationships.

Due to the Covid-19 pandemic, these convenings were held virtually over Zoom for the past two years. This session will cover challenges faced and strategies employed in building a supportive and engaging virtual environment intended to build and strengthen relationships and learning within the fellow cohort.

What is abolition? How is it related to geographic information systems, also known as GIS? And might they both unlock strategies for civic innovation? In this session, we will break down and unpack what abolition is and what it stands for: community restoration, strategic restructuring, and liberatory visions. GIS enables us to collect and visualize data, and when following abolitionist frameworks, it can provide a spatial analysis of inequity, with a path toward place-based interventions that seed power and return agency. Through selected case studies exploring the intersection of abolition, big tech, and spatial data, we’ll explore new routes toward spatial justice and community action. This will feature the work of trubel&co, a culturally-responsive technical education platform.

Baltimore Corps is funded ~80% by grants; a combination of federal and private funding. Using Baltimore Corps as a case study, the Baltimore Corps’ Development Department will show how they are working across sectors to name, disrupt, and eradicate funding practices that are historically racist to acquire value-aligned funding to support Baltimore Corps’ work. During the session, we will show how in grant funding, communications, and events how they are able to incorporate the principles of community centric funding to shift power from white philanthropists to BIPOC-led organizations.

Do you struggle to engage your board in fundraising? Are a few leaders carrying all of the resource development responsibilities? Do your board members seem resistant to making introductions? If so, you aren’t alone and this interactive workshop is for you!

Together, we will unpack the common fundraising challenges that plague many nonprofit boards and explore ways to build and maintain effective fundraising plans with volunteer leaders. With a focus on partnership and empowerment, we will work together to identify an action plan that addresses your Board’s biggest hurdles when it comes to fundraising.

This interactive workshop will use visual aids, and includes self-coaching tools that can be repurposed by attendees with their boards!

This workshop will start with a side by side comparison of features for the two major platforms that offer free advertising grants to nonprofits. There will be a short presentation on new features and changes in the Google Ad Grant, then an introduction to the new Microsoft Ad Grant and a breakdown of how it differs from Google's program. You'll learn the relative strengths and benefits of each, and the technical, policy and demographic differences.

The second half of the session will be a group discussion about strategy, so bring your own examples and experiences to share. We can talk about your nonprofit, your advertising goals, and which platform and which techniques might best meet them. We'll discuss real-life examples of performance metrics and why the results for the same nonprofit might be so different on each platform.

Augmented reality offers nonprofits an opportunity to build immersive experiences that help donors understand the impact of their mission on the communities they serve. In 2022, Northwell Health Foundation launched Portraits of Possible, a web-based Augmented Reality campaign, to engage New Yorkers about how they could help advance care across community hospitals and in critical areas where the need is greatest — behavioral health, health equity, cancer and expansion of care in New York City. In this session, Northwell’s digital team will lead an interactive discussion on how to develop augmented reality portraits to inspire donors to give in support of their communities.

We live in a world of video & content. With the constant need to raise organizational awareness, fundraise, find volunteers, and build a community, nonprofits need to constantly produce a lot of content to reach a lot of eyeballs.

Whereas video can be expensive to produce, content doesn’t have to be…because there is a difference: video is more high-end & structured (i.e. a commercial or paid campaign), content is more organic. And in this day and age, content is king.

Fortunately, the rise of remote video production has allowed nonprofits to create content more efficiently, consistently, and most importantly, affordably. This session will explain the tools, strategies, and tactics to leverage remote video production correctly.

In this workshop you will learn the fundamentals of technology planning and making the case for technology investments. We will equip you with worksheets, self-assessments, and templates to:

• Map technology strategy to organizational strategy
• Assess your current level of technology maturity and determine what to focus on
• Write a strategic technology plan
• Identify learning needs and build staff technology skills
• Pitch technology improvement projects and budgets to your boss, board, and funders
• Evaluate return on investment for current and potential technologies

Learn new ways for organizing the chaos of online information, such as business processes and procedures, into an accessible knowledge management (KM) tool, based on a model developed by The Nature Conservancy. We’ll unpack what KM means for your organization and how to build an in-house tool to meet your organizational needs.

This workshop will cover the benefits and methodologies of developing a KM system and best practices for using SharePoint and other online tools to share collective knowledge amongst globally dispersed staff.

We’ll discuss accessibility considerations, and provide page templates, engagement tactics, and a roadmap to transfer and document collective knowledge while candidly sharing lessons learned along the way.

Welcome to a day-and-age where modular microservices and middleware connectors converge to put the power of traditional software engineering in the hands of everyday office workers like you. This session will look at the buzzy term “no-code operations” through a nonprofit lens. We’ll separate hype from value, and explore tools that can make mundane everyday work considerably more efficient. And we’ll provide everyone some space for small group conversations about what challenges and processes at their own organizations can be improved through no-code operations.

In this session attendees will participate in generative brainstorming activities to discuss the unintended consequences, social and emotional dynamics, and opportunities for employee empowerment that are associated with organizational transparency. The session will be led by a panel of nonprofit leaders and technologists, who will share their positive and negative experiences building organizational cultures that prioritize transparency and accountability. Attendees will receive access to all notes and documents after the session, as well as a learning guide with links to additional readings and an organizational transparency report card.

Speakers from Community Tech Network will provide an interactive session which will include group discussion on scaling capacity, the expectation for equity and inclusion in digital skills building, and the critical need for learning from historical data in program planning, development, and implementation. Pulling from verifiable knowledge and experience; all attendees will be encouraged to create successful daily practices and impactful data collection/reporting habits intended to uplift their target communities.

In this panel, Community Partner EcoSystem for DI Projects, we will give a brief overview of each of our organizations and how they act as community partners for digital inclusion projects. We will also discuss how we fostered community partner relationships for the fellowship and the importance of community partners for digital inclusion projects.

Often organizations talk about accessibility testing on websites. It’s a valuable part of launching a redesigned experience; however, most organizations generate content across more than just a website, including social media, email marketing, and advertising. Through the use of nonprofit case studies and data visualizations, we’ll dive into how to make marketing and communications workflows accessible to all audiences. We’ll also share a model for equity & inclusion in outreach to begin the journey to expand your impact.

In this session, we’ll provide approachable tactics and case studies for how you can increase your donor retention and maximize performance through thoughtful engagement. We’ll prove that there doesn’t always have to be an ask for a donation; that by taking the time to onboard, acknowledge and engage your donors, you’ll see better retention and long-term value.

Have you ever donated to an organization and felt like they really understood your specific interests and passion for their mission? In today’s world where online giving is the norm, it can be difficult to connect with donors on a personal level. Data driven nonprofits have mastered the art of personalization and tailored engagements to not only increase their fundraising, but to create dedicated supporters. In this session we’ll explore the secrets many nonprofits are using to analyze data that result in donor-centric fundraising campaigns. You’ll learn what data points all nonprofits should be tracking and reviewing on an on-going basis; and how to utilize all of that data to build rapport and loyalty for your organization’s cause.

(This session could be 30-60 min).

Join Audrey Pfund, the Senior Design and Web Manager at the Partnership for Public Service, as she discusses how her 4-person team redesigned their organization’s 5 websites in 2 years, and launched one entirely new website. Learn more about how our team utilizes cross-cutting skills and wear many hats, and how we work together seamlessly to save time and resources. By implementing project management tools, agile methodology, organized and tight timelines, and unique group review sessions, we have been able to be extremely effective without putting a strain on our organization’s limited resources. We will also discuss how we ensure these websites are accessible and search engine optimized.

Social media, email, video, snail mail, SMS … the list goes on when it comes to all the different ways you can communicate with your donors and supporters. Which ones are best for your organization? Which communication channels should you focus your energy on?

Learn from a veteran fundraiser with decades of experience and a nonprofit on the frontlines about how you can develop a data-based communications strategy in order to reach your potential donors where they are and boost your fundraising efforts. 

Nonprofits today must work smarter not harder if they are to make progress. Business automation and artificial intelligence are two means to do just that. However, many organizations are confused about the purpose of each and where to get started.

In this session, our tech experts will provide an overview of business automation and artificial intelligence. We will answer these questions:

·     Where can I apply business automation within my organization?

·     What are the benefits of automation?

·     What is artificial intelligence within fundraising?

·     How will artificial intelligence enhance my fundraising strategies?

We live in a world that is increasingly existing in both the physical realm and the digital one. Some of our most important assets exist as bits of information on our computers, phones, or on the Internet. Recent times have also made clear that the sophistication and intensity of attacks upon those digital assets is ever-increasing. This session seeks to demystify the most crucial concepts of cybersecurity so that attendees can protect themselves and their organizations. Beginning with the fundamentals of what the term means and why it applies to even the smallest organizations and ending with a five-step action plan, attendees should feel empowered to begin their own journey into cybersecurity.

Institutional memory can be one of the most important keys to a successful organization. In this session, we will learn about digital preservation and archival methods to retain born-digital and digitized materials for institutional knowledge. The methods and processes will be outlined and paired with resources, apps, and additional references so you can put in to place an actionable plan to collect and preserve the data that matters most.

For small nonprofits with limited budgets, selecting a new CRM system is a daunting prospect. How do you find the right system within your current budget, but that can also grow as you do? Which systems are the best when you have limited in-house tech knowledge? How do you select a system that works for your team, while also managing data in the ways your community deserves and expects? 

During this session aimed at small nonprofits, participants will learn the top insider tips and tricks selecting a great CRM. From understanding your unique use case to doing vendor demos and making a final pick, this session will leave attendees empowered to take the first steps in their CRM selection journey.

Bias is everywhere, including in our inboxes. Studies show that the way people respond to emails may be different based on their implicit biases toward race, gender, disability, and more. Email automatically creates an objective record of disparities, yet people often are not careful about ensuring they are emailing in ways that promote equity and inclusion and do not expose them to potential liability for discrimination. This program shares examples of studies showing discrimination over email, and shares free tools to help you have equitable email communication.

Will be presenting the Kelenda the Tech Funnel Method to make time for professional development.

The six part system includes:

Awareness- What’s my why

Discovery- What do I want to learn.

Evaluation- What approach do I try to learn the new info?

Intent- Where do I find the time?

Commit- Am I honoring my why with action?

Benefits- I am enjoying  and practicing my new found learning?

Take away will be a resource list of free to low-cost ways to gain professional development.

Diversity statements are a dime a dozen…but applying such statements in tangible ways is where organizations struggle the most. In this session, we’ll discuss how bias seeps its way in to technology projects and the negative impact it causes. We’ll explore ways to identify when and where bias exists and explore proactive ways to ensure your technology project achieves equitable outcomes.

The “quiet quitting” trend is on fire, but did the nonprofit sector start it? This interactive session examines the positive and negative impacts of the “quiet quitting” phenomenon and how it may be a reaction to decades of “quiet firing” by boards and nonprofit leadership. 

This session will break down what “quiet quitting” is and how it’s impacting the nonprofit sector as well as look at how institutional bad behaviors like inadequate pay, lack of reviews/feedback, and non-engaged boards have fanned the flames.

While many people escaping the war in Ukraine have been welcomed in neighboring countries, some refugees of color faced the threat of attacks from white supremacists. Neo-nazis in Poland used Facebook groups to coordinate violence against people of color after they got across the border to “safety.”

These white nationalists used social media to spread disinformation about an increase in crime, break-ins, and rapes – the belief was so widespread that even police precincts stepped in to counter the lies and urged non-white refugees to travel in groups for safety. In this session, you will hear about the victory in shutting down this group as well as other efforts to ramp up content moderation across languages. 

Email is one of the biggest forms of communication in the modern world. Are you making sure your email is accessible to all of your receivers? Over 26% of the population in the US live with a disability. When you send out an unaccessible email, you’re not giving that percentage a chance to understand the message you were trying to communicate, even if unintentionally. Needless to say, email accessibility is a very important piece of the digital accessibility puzzle. Join Coralie Meade Rodrigues in this session and learn how to create your emails equitable for all.

This session is about how technology is allowing minority-led organizations to reach new donors and accelerate impact.

Leading a panel of nonprofiteers representing marginalized groups, Kia Croom will analyze today’s technology from her viewpoint as a Black female fundraiser and offer others the opportunity to speak on their perspective as well.

Bringing to light the unique ways that minorities are utilizing technology and how their communities are benefitting, Kia will open the conversation about just who technology is helping — and how.

Join us for light appetizers and beverages in the exhibit hall. Check out exhibit booths, catch a sponsor demo, spend some time in the Volunteer Village, or relax and unwind with some games in the recreation space.

This is a chance to be a champion! Sign up for the Table Tennis Tournament. Space is limited, and advance sign up is required. Depending on how things play out, the tournament may continue after the reception ends at 4:15 pm MT.

You're welcome to play table tennis anytime the exhibit hall is open. No sign up is needed for open play.

Thanks to our sponsor, Good Move.

Presented by Okta.

Presented by Pursuant and GivingDNA.