The New Learning Dashboard Has Arrived

In March, we began transitioning NTEN’s professional certificates into an exciting new model. Previously you would join a scheduled cohort for a fixed curriculum over ten weeks and then choose your electives. We’ve moved to a model with an increased focus on flexibility, allowing everyone to create their personalized curriculum on a schedule that works for them. It allows for a greater emphasis on the topics you need for your work. As part of this transition, we’ve launched a new learning dashboard.

The learning dashboard has been completely rebuilt around the new certificate model with several additional features to make it easier than ever to keep track of your progress towards earning one (or both!) of NTEN’s professional certificates.

Major Updates

Certificate Requirements & Progress

Reviewing the requirements and your progress toward earning a certificate is as easy as clicking a button. Select the certificate you want to focus on, and you’ll see a list of requirements that automatically updates as you complete courses.


The new learning dashboard makes it easy to quickly focus on which courses you are currently working on so you know where to prioritize your time. It also keeps track of courses you have registered for but are not yet open, so you can easily plan your schedule.

Tracking Prepaid Credits

Trying to keep track of how many prepaid course credits you have is now easier than ever. You’ll always know how many credits you have remaining to use towards your next course registration.

Learn More

If you have already been working towards one of the certificates and have questions about the shift to the new model, be sure to read the Professional Certificate Transition FAQ.

If you are interested in enrolling in a certificate program or need options to purchase additional prepaid course credits, you can review available options during the transition.

You can always email us with any other questions, and a member of our program team will be happy to help.

Ash Shepherd
Chief Program Officer

I got my first job in the nonprofit sector when I was 18. It was at a group home that served girls between 12 and 18. Very soon after starting, I began to grasp for the first time what a former high school teacher meant when he said, "If you want to help people, you need to be willing to work with people that need help." While it was extremely challenging at times, this work led to a deeper sense of empathy and imagining what an end result can look like for others if you genuinely put in the effort to support their success. I fell in love with doing work that truly mattered and have been in the nonprofit sector since.

In the end, I spent a decade working in social services in various settings, from schools and wilderness therapy programs to community and residential programs. Eventually, my interest in technology and how it could amplify nonprofit missions brought me to make a career shift. I spent several years working at nonprofits that consulted with other nonprofits in digital engagement, CRMs, and overall project management. I eventually found my way back into programs development when I joined the staff at NTEN.

Along the way, I earned a B.S. from the University of Montana in Resource Management and a Master's in Environment and Development from the University of KwaZulu-Natal in South Africa. It took a while to figure out the throughline of my education and professional experience, but I eventually realized I love the intersections where people and other things come together (the environment, other humans, with technology).

My role at NTEN allows me to continue doing work that connects with people and organizations across the full spectrum of the nonprofit sector. My project-driven brain couldn't find a better way to continue learning from amazing people creating exciting new ways to improve our communities every day.

Outside of work, I enjoy taking a break from technology and exploring the outdoors, searching for an open stretch of trail and precious moments of solitude.