Organizations of all missions and sizes participate in NTEN Labs, one-day capacity building workshops, throughout the year to share their tech challenges, successes, and dreams with their peers. We asked Paula Jones, from N.C. Center for Nonprofits, to answer a few of our questions and share her organization’s relationship to nonprofit technology.
What is your organization, and why does it exist?
The N.C. Center for Nonprofits serves as an information center on effective practices in nonprofit organizations, a statewide network for nonprofit board and staff members, and an advocate for the nonprofit sector as a whole. Our mission is to enrich North Carolina’s communities and economy through a strong nonprofit sector and nonprofit voice.
How would you describe the current role of technology at your organization?
Technology is woven into the work we do every day to help nonprofits. From our telephone system to our website, we rely heavily on technology to serve nonprofits, from the North Carolina coast to the mountains.
What has been your biggest tech challenge at your organization?
For many years, our biggest tech challenge was not having a reliable system to store, view, and analyze data. We had multiple systems (and silos) that caused inefficiencies and duplication of data entry. We have since taken an integrated approach that has made a tremendous difference in our ability to respond to Members and report to our staff, board, and funders on our work.
What is on your organizational wish list?
A robust, mobile-friendly website that allows our constituents to easily access resources they need to achieve their missions. Previously, we didn’t have a significant amount of mobile traffic to warrant the upgrade, but given the increases we’ve seen this year, we know that this needs to be a priority for us.
Do you have any nonprofit tech New Year’s Resolutions for 2016?
To continue to look to data to help us make good organizational decisions.