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Donor Management Help Is on the Way

Idealware is hard at work building the next edition of the Consumers Guide to Donor Management Systems. NTEN and Idealware are partnering to produce this report, which means that NTEN members will get early access to the report in February, about a month before its general release at the 2017 Nonprofit Technology Conference.

This report is free to the nonprofit technology community and offers a review of low-cost donor management systems against a list of criteria, helping readers make comparisons and investigate which system might best meet their needs.

As in past editions, the 2017 report will also include a resource directory to help readers find consultants who can help them with product selection and implementation, vendor contact information, and other fundraising-related services.

Some of the highlights from our early research:

  • More systems than ever are hosted in the cloud.
  • Subscription pricing is shifting toward the number of donors rather than the number of users. Some view this as a trend toward commoditization.
  • User interfaces are improving at all levels. Even very low-cost systems are investing in making their systems easier to use—especially on the web.
  • Low-cost systems are putting more emphasis on automated workflows and business rules that allow you to assign tasks or reminders based on donor actions.

We have a lot more to share with you when the report is complete, so stay tuned. This is our most popular report and for good reason—it helps you narrow down your choices to the handful of systems that will best meet your needs.

And if you are a vendor or consultant serving the nonprofit sector, you’ll want to be included in this directory! By purchasing a directory listing, not only are you helping to make this critical resource possible, you’re also getting your name in front of an audience that is eager to learn about what you have to offer. If you have questions, contact Eileigh at or (503) 272-8744.

Karen Graham
Karen is a sought-after speaker, trainer, writer, and consultant with expertise in technology leadership and innovation, nonprofit software, and digital strategy. As Idealware's program director she leads a team of researchers, presenters, and writers who create technology information resources designed to help nonprofit leaders put their vision into action. Her past experience includes leading the technology consulting services and nonprofit technology learning and networking programs at MAP for Nonprofits, helping to build the nonprofit CRM/database solution provider thedatabank from a startup to a thriving software company, and various roles in arts and human services organizations. She holds an MBA in Nonprofit Management from the University of St. Thomas. Idealware is a program of the nonprofit Tech Impact.