Program & Service Delivery

From Offline to Online and Back Again: The Bike Equity Network

May 14, 2015
I am a big fan of email listservs. They can be a great tool to bring together people virtually who will not cross paths in life. My first experiment with online networking was creating the Bicicultures list in 2012.

The Impact of the Oregon Nonprofit Technology Readiness Program: Taylor Smith

March 15, 2015

Last year, NTEN launched the first cohort for the Oregon Nonprofit Tech Readiness (ONTR) program. You may find yourself asking questions like, “Who participates in this program with a mix of online and offline learning and what did it mean for them?” We want to introduce you to Taylor Smith, Technical Services Manager for the Oregon Food Bank to share his answers to these questions and a few more.

To Engage Your Community, Be Helpful, Be Grateful

February 18, 2015
Your community is your organization’s lifeblood. Even if your work isn’t directly about building and nurturing communities, chances are that organizing people to support and advocate for you (whether with time or dollars) is a fundamental part of what you do. It is also probably one of the hardest things you do. Navigating and activating the human relationships that make up a thriving community comes with myriad challenges, but more rewards.

There is No “OR” in Champion Engagement

January 14, 2015
The donor and the volunteer experiences are two of the biggest ways people can help your nonprofit. And in the nonprofit sector, there’s been an enduring separation between the two that seems to be as old as time. It’s a classic dichotomy, like peanut butter and jelly, or apples and oranges.

To Build or Not Build an App: Should It Be a Question for Your Nonprofit?

January 2, 2015
If you work for a nonprofit and are thinking about building an app, you’re already on the right track in many ways: There are many “mobile first” evangelists who believe that the mobile user should be the first and main target when creating any digital experience, in spite of potential drawbacks and missed testing opportunities. Even though 58 percent of American adults own a smartphone, it is important to consider the purpose of a proposed app before building it.

It Might Just Be My Favorite Year: 2014 in review

December 17, 2014
I know you're not supposed to have favorites, but 2014 has truly been an incredible year. The successes and challenges punctuating the past year have demonstrated the importance and growing strength of the nonprofit technology sector. While it's daunting to try to condense this amazing year into a short list, I feel the following five highlights represent larger changes, opportunities, and discussions in the sector and in the world. They also shine a light on topics and directions that inspire us at NTEN as we look ahead to 2015.

Getting Technology to Work for Your Evaluation Needs

December 9, 2014
A few months ago, I asked, “Are You an Accidental Evaluator?” If you find yourself in this position, you may soon realize that the amount of data that you need to collect and analyze is daunting. Luckily, there is a lot of available technology to support evaluation, but the process to determine what you need can be overwhelming and potentially very costly if you choose wrong.