Technology Management

3 colorful hot air balloons in the sky, one featuring the New Mexico state flag

Burqueños and beyond

July 31, 2017
This September, we are partnering with the Center for Nonprofit Excellence to host two days of learning, sharing, and dreaming big about digital campaigns and digital access. I chatted with Amanda Douglas, the Communications Manager at CNPE, recently about the Roundup. Check out what she is looking forward to and how you can learn with her in Albuquerque, this September.

Don’t have Jedi-level skills in tech? There’s an assessment for that.

July 25, 2017
We want a shiny new website (or a new email marketing platform, or a new CRM system…) like yesterday, but we don’t always fully understand what that means or have the words to explain what we’re really trying to solve for. That’s where being inquisitive comes into play. The Discovery Assessment is a tool that can help organizations prioritize their needs, uncover risks and constraints, and analyze the impact of a project on their current systems—all before diving into that project. 

It’s okay to break things

July 19, 2017
Part of learning, growing, and understanding tools/technologies is being in the muck before we have clarity around how something works, where something should go, and how something should be built. There’s something to be said for having the courage to try things even if it means they won’t necessarily work out.

Join us for a day of action to save net neutrality

July 11, 2017
Net neutrality is an issue that affects every one of us. Regardless of our mission or community, a free and open web enables all of us to share ideas, find supporters, advocate for change, and move our missions forward.
Close-up photo of many sets of keys hanging from hooks in a wooden wall.

6 steps to implement a password manager at your nonprofit

June 20, 2017
Back in 2012, we implemented an organization-wide password manager here at NTEN, finally replacing our comically insecure “Shared Passwords” document, and the all-too-common practice of reusing the same password across a variety of different sites. Five years later, this change may be the most significant stress-reducing and time-saving policy I’ve ever put in place at NTEN since I started working here more than 10 years ago.
an array of mobile devices with computer code overlay

Why you should care about bots if you care about social justice

June 14, 2017
There is a huge opportunity for organizations and activists to use automation in constructive ways that further social justice causes, but doing so is not without risk. What follows is a set of questions aimed at helping advocates better understand the challenges and risks that bots and automated activism present.
Photo of large letters leaning against a weathered brick wall, spelling out "SEARCH"

Technical SEO Glossary

June 8, 2017
How do you drive more people to your website and get them engaging with your nonprofit's programs and content? There are many factors in search engine optimization (SEO), and understanding the technical side is crucial to get the impact you need. Here is a technical SEO glossary of 7 high-priority factors so you can make important changes, even if you don't have technical knowledge.

Your guide to nonprofit IT investment

May 24, 2017
NTEN has been collecting data for a decade on how nonprofits invest in technology staff and tools. Here is the 10th Annual Technology Staffing and Investments Report.
a picture of a hole in a floor with the word "beware" spray painted next to it

5 common pitfalls to avoid with IT service providers

May 19, 2017
Using managed IT services can be great for nonprofits small and large, but it does come with some risks. Here are a few ways you can avoid those risks and get the best IT support for your organization.
Screenshot of WannaCry ransomware

Protect your nonprofit from cyber attacks

May 17, 2017
Nonprofits are at great risk of cyber attacks like the WannaCry ransomware attack, which infected more than 200,000 computers last week. Get the 4-1-1 about internet security from a nonprofit expert.