Program & Service Delivery

Creating accessible support tools for workplace challenges

August 27, 2018
A Q&A with Jaime-Alexis Fowler, founder & executive director of text and support chat tool Empower Work.

Using adult learning principles in technology trainings

August 14, 2018
Over the course of many tech trainings, I learned a few key lessons about how to (and how not to) train adults.

Closing the digital divide in public schools

August 9, 2018
A unique public-private partnership is increasing connectivity and access to technology in and out of the classroom.

How to develop a volunteer management plan

August 3, 2018
It can be daunting to think about recruiting volunteers, but people do want to help. How can we tap into this desire and effectively engage volunteers?

Top 5 skills of a great nonprofit community manager

July 18, 2018
What makes a good nonprofit community manager? Whether you want to add to your toolbox or are hiring someone new, focus on these skills.

Best practices for a successful nonprofit survey

July 17, 2018
Once you’ve decided to invest in a survey project, you want to see results. Make the most of your effort with a few best practices.

How 2 communities are bridging the digital divide

July 16, 2018
An innovative nonprofit is tackling the digital divide and STEM achievement gaps with after-school digital inclusion programs.

Collaboration and creativity: Digital Inclusion Fellows make a difference

July 11, 2018
Digital Inclusion Fellows achieved some outstanding feats last year, training nearly 2,000 individuals, provided almost 9,000 hours of digital skills trainings.

Propose a session for the 2019 Nonprofit Technology Conference

July 9, 2018
We are excited to announce that session proposals are now open for the 2019 Nonprofit Technology Conference! Proposals will be accepted from July 9, 2018 to August 17, 2018.

The 4 pillars of responsible use of nonprofit data

June 17, 2018
Trust, humanity, equity, and privacy should be at the heart of our data-driven future. What we build should be in service to the communities they’re for.