Program & Service Delivery

There is No “OR” in Champion Engagement

January 14, 2015
The donor and the volunteer experiences are two of the biggest ways people can help your nonprofit. And in the nonprofit sector, there’s been an enduring separation between the two that seems to be as old as time. It’s a classic dichotomy, like peanut butter and jelly, or apples and oranges.

To Build or Not Build an App: Should It Be a Question for Your Nonprofit?

January 2, 2015
If you work for a nonprofit and are thinking about building an app, you’re already on the right track in many ways: There are many “mobile first” evangelists who believe that the mobile user should be the first and main target when creating any digital experience, in spite of potential drawbacks and missed testing opportunities. Even though 58 percent of American adults own a smartphone, it is important to consider the purpose of a proposed app before building it.

It Might Just Be My Favorite Year: 2014 in review

December 17, 2014
I know you're not supposed to have favorites, but 2014 has truly been an incredible year. The successes and challenges punctuating the past year have demonstrated the importance and growing strength of the nonprofit technology sector. While it's daunting to try to condense this amazing year into a short list, I feel the following five highlights represent larger changes, opportunities, and discussions in the sector and in the world. They also shine a light on topics and directions that inspire us at NTEN as we look ahead to 2015.

Getting Technology to Work for Your Evaluation Needs

December 9, 2014
A few months ago, I asked, “Are You an Accidental Evaluator?” If you find yourself in this position, you may soon realize that the amount of data that you need to collect and analyze is daunting. Luckily, there is a lot of available technology to support evaluation, but the process to determine what you need can be overwhelming and potentially very costly if you choose wrong.

Try a New Way to Graph Survey Data in 2015

December 5, 2014
If you’re like me (and you are), as I draw the curtains on 2014 I’m thinking ahead to want I want to accomplish next year. If you’re like me (and you are), the overarching theme of my 2015 resolutions is basically to be more rockstar. Do this with your data by outfitting it in some rockstar gear. In other words, try a new graph type that conveys with way more impact.

Disruption: The New Normal

November 17, 2014
Disruption is the new normal. Institutions and industries that have existed for generations are being crushed by the onslaught of technology and its propensity for exponential growth.

Empowering Communities in Land Use Development Projects

November 17, 2014
Through utilizing mobile engagement tools, consulting firms are now making it easier for community members to get involved.

Smart Strategies for Using PDFs on Your Site

November 10, 2014
I have some news to share with you: most PDFs on your site don’t get read. Sad but true. The good news is that you’re not alone. World Bank recentlyreleased a report that showed that nearly a third of the reports (in PDF format) on their site were not being downloaded and read. So much effort, so little ROI. You may wonder if PDFs are even worth the trouble. They actually can be, but there are definite pros and cons to using them on your site.

Solving the Catch-22 of Volunteer Programs with Measurement

October 22, 2014
Among the things that we, as nonprofit professionals, have to cram into our day, tracking and measurement generally sit pretty close to the top of the “I know it’s important but I never have time for it” pile. Don’t deny it. If only we had more time, we could implement all of the awesome strategies and tactics we learn by reading the NTEN Blog!

Evaluating Evaluation: Behind the scenes of NTEN’s new worksheets

October 21, 2014

Evaluating our evaluation. I hear you, it sounds pretty meta. In creating the newly launched series of worksheets supporting data-informed nonprofits, that's exactly what we did. And in evaluating our evaluation process, we found that it was the people and not the data that needed to be addressed further.