Operations & Organization Management

NTEN Case Study: Financial Management in the Cloud

June 3, 2013
When Jill Farrow, now NTEN's chief financial and operating officer, first toured the organization's Portland, OR, offices, she noticed something conspicuous in its absence. Puzzled, she turned to then executive director Holly Ross, who was giving her the tour and asked, "Where are the servers?"

NTEN Case Study: Financial Management in the Cloud

May 17, 2013
When Jill Farrow, now NTEN's chief financial and operating officer, first toured the organization's Portland, OR, offices, she noticed something conspicuous in its absence. Puzzled, she turned to then executive director Holly Ross, who was giving her the tour and asked, "Where are the servers?" Farrow, who now laughs retelling the story, quickly learned that "operationally, we at NTEN do everything in the Cloud," and that includes financial and operations management.

Moving to the Cloud: The Good, the Bad, and the Ugly

May 10, 2013

I had decided in early 2011 that moving our small company from a physical office space to the cloud would be good for our business in a variety of ways: allow us to employ and contract with top-of-the-line workers and take advantage of cutting edge technologies for both internal and external communications and operations. And because I travel so much (my husband is a composer, so we’re always going hither and yon for performances, residencies, etc.) and had learned how to work efficiently from almost anywhere, it seemed like a smart move.  Making the decision was fairly easy, the reasons straight-forward, but implementing it proved to be a combination of amazingly simple to disturbingly complex. 

Let me share with you what I now refer to as the good, the bad, and the ugly.

What Does Mobile Mean for Your Organization?

April 8, 2013

Are all of the posts and articles about “going mobile” and having a mobile strategy making you manic? While we’ve all come to terms with the fact that we live in a mobile world, what does it really mean for small nonprofits and membership organizations?

Google Drive as an Organizational Document Management System: an NTEN Case Study

February 22, 2013
While it's no secret that most people love spending their extra time elbow deep in their Internal Document Management Systems, tweaking things until everything is just right, I still do hear of the occasional fringe case where an organization is just trying to figure out the best way forward, as old policies and methods no longer match up with new systems and technologies. In all seriousness though, I see examples everyday where small issues with our own internal document management system can easily spiral into much larger issues of lost productivity, duplicated work, or conflicting messages, and I'm guessing NTEN is not alone in this.

Nonprofit Data: The Case of NTEN

January 7, 2013
NTEN's IT Director Karl Hedstrom has been working with the organization's dashboard since he first joined as an AmeriCorps Volunteer six years ago. Since then, the dashboard's role has gained prominence in NTEN decision-making, and currently the organization is working to enhance it further.

Nonprofit Data: The Case of the Kentucky Equal Justice Center

January 7, 2013
How does an advocacy organization measure its effectiveness in a data-driven way? Rich Seckel, director of the Kentucky Equal Justice Center, admits it can be a challenge. It's difficult to be in a multi-variant world trying to prove causality," he said.

Nonprofit Data: The Case of Central Texas 4C

January 7, 2013
In four neighboring cities, Central Texas 4C administers Head Start, the federal program to promote school readiness for children five and younger from low-income families, to a population that includes a lot of transients as a result of a nearby military base; which means theres a lot of client turnover. To help keep track of that changing population, the organization relies on data, said Executive Director Janell Frazier.