Operations & Organization Management

Person in darkness lighting the way with a flashlight.

How to work with freelancers when their work is a mystery

September 5, 2018
You're not going to know everything about what your freelancer does, and that's OK. But it's important that you own your organization's Why and let it shape every decision you make together.

What nonprofits need to know about assessing security risk

August 24, 2018
As laws regarding data security standards mature, small companies and nonprofits increasingly find themselves facing complex decisions about the security measures that are right for them.
A table with pronoun ribbons displayed.

Updates on NTEN’s diversity, equity, and inclusion work

August 23, 2018
The work of NTEN's diversity, equity, and inclusion taskforce is to identify opportunities to make changes and implement them, to get us closer to fulfilling our commitment.

5 tips to make sure your next project is successful

August 21, 2018
Whether your nonprofit is redesigning a website to migrating content or launching a new fundraising tool or campaign, it’s all about incremental progress, realistic expectations, and organization.

Using adult learning principles in technology trainings

August 14, 2018
Over the course of many tech trainings, I learned a few key lessons about how to (and how not to) train adults.
board chairs with laptop

Your board needs more tech experts

June 15, 2018
Good technology decisions are vital to the success of your nonprofit. So why are so many nonprofit boards devoid of tech experts?

Is your organization ready for GDPR?

May 21, 2018
There are new laws that may apply to your organization called the GDPR. If you think they don’t apply to you because you're based in the US, keep reading.

3 key aspects of CRM success and how to cultivate them

May 18, 2018
The three key aspects of CRM success have more to do with organizational planning and staffing than they do with technology. All of them take investment of time and energy at all levels of your organization.

Should our nonprofit get cybersecurity insurance?

April 4, 2018
The answer starts with gaining a clear understanding of risk. Risk is part of existence. You can’t stop it. But there are things you can do to manage or mitigate risk: avoid, reduce, transfer, or accept.
30+ participants in a session at 15NTC

Making our commitment to diversity, equity, and inclusion real

March 1, 2018
In 2017, NTEN started our work around diversity, equity, and inclusion—and most importantly, how that commitment will guide our work and decisions. Inline with our Values, we want to hold ourselves accountable to you, our community, and both document our process and ask you to join us on this journey.