Planning Change Management to Ensure a Technology Project’s Success

Problem Statement

This session will help organizations create a multi-departmental change management strategy to reduce confusion and fear during a technology change.

It’s a sad truth that as many as 70% of technology projects fail. Active change management is one of the most effective ways to assure widespread adoption and success of new programs and systems. Planning, preparing, and communicating during those changes will remove the fear and frustration and help the organization implement a successful project that brings value across departments.

In this workshop, we will present practical strategies to prepare, communicate, and manage change in your technology project. Attendees will work through scenarios that they can apply to their own organization’s technology project, to answer:

  • How do I identify and measure the value of change on my technology project?
  • How do I develop the appropriate communication plan for my project?
  • What is the resistance on my project, and how do I manage this resistance?
  • How do I get support at the beginning and throughout my project?

At the end of the workshop, attendees will have a range of  tools and templates that they can refine and implement within their organization to manage change in their technology project, as well as a clearly-defined outline to address future changes.

Smita Vadakekalam
Heller Consulting
VP of Professional Services
Smita Vadakekalam is VP of Services at Heller Consulting. She has worked with hundreds of nonprofits helping with strategy and implementation of technology projects. Smita is a member, volunteer and serves on a committee with the Association of Change Management Professionals. Smita is also a Prosci certified change practitioner .

Michael Huang
Communities In Schools
Vice President, National Resources and Connections
Michael Huang joined Communities In Schools in January 2010 to manage the CIS network’s accreditation programs. As Vice President, National Resource Center & Connections, Michael leads network support efforts by ensuring access to high quality business operations and student support resources that include the national resource center and network events. Prior to joining CIS, Michael provided strategic consulting services to federal agencies at Corner Alliance; managed leadership development programming at the Council for Excellence in Government and Partnership for Public Service; and served on the founding team that established the Big City Emergency Managers (BCEM), a nonprofit organization of emergency managers from the 15 largest metropolitan areas in the United States. He has also reviewed grants for the U.S. Department of Education and the DC Children and Youth Investment Trust Corporation. Michael holds a Master’s degree in Public Policy with a concentration in budget and public finance from the George Washington University and a Bachelor’s Degree in Government from Claremont McKenna College.

Hamid Mirshamsi
Communities In Schools
Director of IT
Hamid Mirshamsi is the Director for Information Technology at Communities In Schools National Office. Hamid provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout the Organization. The primary responsibilities for this office encompass a wide variety of strategic technology issues: governance and policy, resource allocation, information technology protocols, and the CIS Information Technology organization. CIS Information Technology provides support for staff in national office and play an important role for all CIS network affiliates, delivery of IT infrastructure and services, information security systems and compliance, administrative systems, and client support services. Prior to joining Communities In Schools, Hamid spent 20 years in informational technology roles in private sector. Most recently, as the Principal for Lycan Technologies, Vienna, VA and Director of Information Systems for Edgemoore Homes. Hamid holds a B.S in Aviation, from the University of District of Columbia, Washington, DC