Finally! Someone Explains API, Web Hooks, and Integration

Problem Statement

Have you ever needed two or more systems to “talk” to each other? This overview for technical and non-technical audiences alike will explain how, why, and when in language everyone can understand.

Developers throw around terms like API, but rarely do they define them, much less give you the big picture. How do they work? Where can I run into trouble?

In this engaging and accessible presentation, we will give an overview of what APIs and web hooks are, how they work, “gotchas” associated with their operation, and other methods of integrating the two systems together.

We will provide the overall landscape and highlight the primary differences in API protocols, as well as things to consider before embarking on any integration project using APIs, web hooks, or a third-party system.

Lisa Rau
Lisa Rau is the Chief Executive Officer and co-founder of Fionta (previously Confluence 9, a woman-owned Salesforce, web design and development and technology consulting firm created specifically to assist nonprofits, foundations and associations in these areas. Fionta is a Impact Partner. Lisa is a frequent invited speaker in nonprofit forums and has given a variety of courses and presentations for the technology-for-nonprofits community. Lisa has been a guest faculty teaching technology planning at Antioch University Los Angeles’s MA in Nonprofit Management program, a faculty at the Center for Nonprofit Advancement's Learning and Leadership Institute and a Guest Faculty at Tidewater Community College’s Academy for Nonprofit Excellence. A previous Visiting Professor of Computer Science at the University of Pennsylvania’s Computer Science Department, Lisa has published over fifty professional articles in peer reviewed journals and conference proceedings focusing on her seminal research in Natural Language Processing. She has a B.S. and M.S. in Computer Science from the University of California at Berkeley, and a Ph.D. in Computer Science from the University of Exeter, specializing in Artificial Intelligence. Lisa has a B.S. and M.S. in Computer Science from the University of California at Berkeley, and a Ph.D. in Computer Science from the University of Exeter. Lisa has served as Peer Reviewer for the MD Association of Nonprofit Organizations’ Standards of Excellence program and served two terms on the Board of the YWCA NCA. Prior to founding Fionta, from 1993-2001, Lisa was a senior executive at NCI Information Systems and SRA International where she had profit and loss responsibility for IT services contracts of over $35M in annual revenue. She has had responsibility for all kinds of technology engagements, from one person to fifty-person teams, working for a range of clients in the nonprofit, commercial and government sectors. Since 2001, her DC and LA-based company has grown to provide direct support to 1,000-some nonprofits and helped nonprofits implement Salesforce hundreds of times. Our award winning website design and open source implementation practice provides expert services using the Drupal, Joomla, or Wordpress Content Management Systems.