Your technology project is probably chaotic. Between stakeholders, clients, existing systems, donors, and your actual job duties, chances are everything won’t go right the first time. That’s totally okay. Seriously. This session will help you fail better–by asking difficult questions of yourselves and your clients. We’ll talk about projects that didn’t go according to plan, and how to recognize and adapt to failure inside and out of your organization.
We’ll share stories and evidence showing why listening to client feedback is a key practice for understanding people and context. And we’ll help connect you with the tools, ideas and practices you need to transcend the chaos and fail your way into better projects.