October 2016: The Dark Side of Social Media

A photograph by Michael Matti of the Fremont Troll sculpture in Seattle.

How To Beat the Trolls: Advice from the Front Lines of Comment Moderation

Submitted on Wed, 10/12/2016 - 2:08pm
Given the challenges of moderating comments, it’s no surprise so many sites consider turning them off. But there are some tools you can use to create a respectful, thriving comment section.
By Aja Bogdanoff
A photo of a darkened laptop with a slightly blurry screen

Navigating Naysayers: Managing Difficult Social Media Interactions

Submitted on Thu, 10/13/2016 - 5:16pm
Social media can feel like an incredibly dark place, but don’t let hate silence you or your organization’s messages that other people need to hear.
By Charrosé King
A close-up shot of a padlock among numerous padlocks on a chainlink fence

Yes, Nonprofits Get Scammed, Too

Submitted on Mon, 10/17/2016 - 9:00am
With social engineering, you can’t avoid being a target, but you can avoid being a victim.
By Tiberius Hefflin
Photo of Morpheus from the movie The Matrix, with text "What if I told you you can use social media tracking to further your mission"

Take the Red Pill for Mind-Blowing Social Media Retargeting

Submitted on Wed, 10/19/2016 - 9:57am
What if I told you that you could use social media to find the people who visited your website and lure them back with a great offer?
photo of a pink heart on a stick, in focus, with heart-shaped lights in the dark background, slightly blurry

Take Heart: Tips for Building a Supportive Online Community

Submitted on Mon, 10/24/2016 - 8:18am
Providing online support in a meaningful and safe way can be difficult, but it is achievable with close monitoring, supervision, and technology.
By Andrea Baer
B&W photo of hands in the air, some recording video with their cell phones

4 Ways To Save Live Video Broadcasts

Submitted on Wed, 10/26/2016 - 2:55pm
Human rights organizations and individual activists increasingly rely on live video streaming to raise awareness about injustice. But the downside to live streaming is that there may be no permanent record, which complicates your ability to use the video later in legal proceedings, for awareness campaigns, or calls to action.
By Yvonne Ng