22NTC Session: Leadership
Your Technology Problem Is Actually a People Problem
Submitted by: Sam Dorman | The Build Tank


What surprises many people about the road to great technology is how much more it’s about getting the right people on board than about anything very technical. Because at the end of the day, an organization’s technology problem is almost always actually a people problem.

Persistent frustrations with technology result from a severely outdated approach to technology that no longer works in today’s world. Fortunately, the way out of the woods is the same thing you would do for any part of your organization that you care deeply about, from Fundraising to Programs to Communication to Operations: You put great people on it. (More detail at https://www.nten.org/article/your-technology-problem-is-actually-a-people-problem/)

We will walk through models for effectively closing the critical capacity gaps many organizations face, and how to get the right structure, right roles, and right people to help your technology efforts realize their potential to transform your organization.

Session Type

30 minute session

Learning Outcomes

  • Learn to spot some of the most common technology pain points that are actually symptoms of a "people" gap
  • Understand how some organizations have adjusted their teams to reduce friction and increase collaboration on technology initiatives
  • Learn the structure, the roles, and the types of people your organization needs for its technology to thrive

Target Audience

Technology leaders, technology staff, executive leadership


March 24, 2022


1:00pm – 1:30pm PST