22NTC Session Proposal

Using Business Collaboration Tools in an All-Volunteer Nonprofit Setting

Submitted by: Brooke Crowe 🟠


In August 2019, I took over as the Executive Director of SeedCG, an all-volunteer led organization that hprovides pro-bono consulting services for sustainability-driven non-profits.  With chapters in four different cities, the organization was siloed, fragmented, and volunteer morale suffered.

Having worked in a large corporate organization as a technology consultant, I realized the value that collaboration tools like Miro and organizational tools like Salesforce CRM  could bring to a volunteer organization. 

I would like to present on how we acquired these tools with minimal budget, as well as how we trained our leadership team, Board of Directors, and volunteers to use them to the best effect, and some of the lessons we learned along the way.

By adding these business collaboration tools (and other initiatives), SeedCG managed to increase our consulting engagements by 40 percent, volunteer retention 20 percent, and services provided annually 50 percent (to $1.5M in value).

Learning Outcomes

  • Discover facilitation techniques to engage and motivate volunteers and organizational leadership alike to use new technology platforms to collaborate.
  • Learn strategies for identifying and acquiring useful business collaboration tools at lower prices for your non-profit organization.
  • Explore technology platforms that my own nonprofit used to great success to address specific challenges, and how we did it.

Session Type

60 minute session

Target Audience

Non-profit leaders who want to use technology to help their volunteers and Board of Directors work better together.