21NTC Session

Tech within Reach—Best Practices for Including No-Tech and Low-Tech Communities into our Work


How wide is your inclusivity net cast in your community? As digital inclusion experts, we’ll help you better understand who no-tech and low-tech populations are and how to reach and serve them. With many outreach strategies and nonprofit programming based in a digital world, people on the other side of the digital divide are frequently left out. You’ll leave with an understanding of what digital inclusion can mean at your nonprofit and real strategies to help your organization creatively reach and serve clients who have little to no technology access.
Four practitioners in the digital inclusion space will share their stories on how to make technology accessible to diverse communities:

  • Elizabeth Lindsey is the executive director of Byte Back, a DC-based nonprofit that helps unemployed and underemployed DC-area residents gain technology skills and move into living wage careers.
  • Alex Glazebrook is the Director of Training & Technology of Older Adults Technology Services (OATS), based in Brooklyn, which has helped over 20 thousand senior citizens get online and built more than 30 free technology centers.
  • Kushaan Shah launched the nonprofit start-up Social Rise at the age of 22. He is passionate about digital inclusion and finding creative ways to bring social media skills to under-connected populations in DC.
  • Delano Squires, director of DC’s Connect.DC digital inclusion initiative, has helped bring innovative digital inclusion solutions to the city, including a Mobile Tech Lab.

Session Type



Maryland B


March 25, 2017


10:30am – 12:00pm

CFRE Credits


Collaborative Notes

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