21NTC Session

Talking Mental Health in a Virtual Workplace


Half of all people are reporting mental health symptoms during the pandemic.  Do you know how to discuss this challenging topic in a virtual world? Hear from a mediator living with bipolar disorder who will help you know the right things to say about mental health and avoid the wrong things.  We will explore how to respond to mental health disclosures, how to address challenging behaviors (with an emphasis on the virtual workplace), and how to promote mental health resources to people who may need them.  You will receive takeaway tools from the Dispute Resolution in Mental Health Initiative, which you can use in your regular practice.

Session Type

30 minute session

Learning Outcomes

  • Say the right things about mental health while avoiding gaffes
  • Understand how to respond to challenging or unusual virtual workplace behaviors
  • Appreciate ways to make their practices accessible to people with diverse needs

Target Audience

Anyone who may engage with coworkers, clients, or superiors who may have mental health needs


AccessibilityDEIOrg CultureStaff Development


Dan Berstein


MH Mediate

Dan Berstein, MHS is a mediator and mental health expert living with bipolar disorder. He is the Co-Chair of the Diversity Committee of the American Bar Association Section on Dispute Resolution, the co-founder of the Dispute Resolution in Mental Health Initiative at the CUNY Dispute Resolution Center, and the founder of MH Mediate, a company that has helped thousands of families and workplaces learn to resolve conflicts, address challenging behaviors, and talk about mental health.



March 25, 2021


12:15pm – 12:45pm