21NTC Session

Supporting Off Grid partners – What we learned from Covid19


The pandemic is hitting people with little or no connectivity the hardest. How could organizations working with partners/clients in these environments be effective with our physical pandemic restrictions? TINFA is a non profit working with rural schools in Guatemala. The schools are closed. The kids have no device, no internet. 

How do you pivot and adapt in a changing environment ?

How can we bring our off grid partners back to the table, when we can’t reach them?

How do we reach the kids we serve, keep them learning and engaged in school, despite schools being closed? 

We will share our success and our failures, as we are actively working with teachers and directors and students of elementary schools. We will also share our plans for improving our future post Covid19 program, thanks to our learnings. 

Session Type

30 minute session

Learning Outcomes

  • learn realistic solutions that are currently working in the field
  • adapt to a changing environment, focused on serving partners/clients
  • learn how Covid19 experiences bring us better future hybrid responses

Target Audience

Leaders, IT, Program managers working with partners/clients with no or little connectivity


Case StudyDigital InclusionProgram DevelopmentStrategy


Emma Le Du

Executive Director

TINFA - Technology and INformation For All

Emma is the Executive Director of TINFA. She has previously held positions at the Grameen Foundation as Senior Technical Program Manager. She has been in Information Technology for over 15 years, at Microsoft and Amazon.com in various positions in International and Program Management. Emma has spent two years in Lao P.D.R, as a computer consultant to the European Union and UNDP. She holds an Engineering degree in Robotics and Electronics (ESIGELEC in Rouen France) and a Master of Public Administration from the Kennedy School (Harvard University) with a focus on Leadership and International Development. Emma is TINFA’s co-founder.

Cesar Puac

Program Manager


Manage all programs in country including but not limited to, selection of partners, trainings, coordination and facilitation.



March 23, 2021


11:00am – 11:30am