22NTC Session: Program
Workshop: Reengaging Volunteers During a Pandemic – New Ways and Time-Tested Truths
Submitted by: Dana Litwin


This session offers data-driven solutions, lessons learned 2020-21, and core truths to effectively transition your organization from pandemic-mode into a more resilient future. Participants will understand how their volunteer activities fit with the bigger picture of community recovery (and continuing struggle) with COVID-19, the impact of new paradigms on all aspects of community engagement (not only volunteers), and how to use re-engaging volunteers as a change opportunity. This presentation shares successful models of adaptive planning utilizing amalgamated data and socialized outcome measurements leading to more integrated communities, programs, technologies and operations that reinforce revenue for volunteer programs. The presenter, Dana Litwin (CVA), is a globally recognized expert in civic service and volunteering technology trends.

This interactive workshop will be hosted on Zoom.

Session Type

60 minute workshop

Learning Outcomes

  • Recognize​ the new role of your volunteer program in the big picture of local community health and resilience.
  • Strategize​ how to engage volunteers in the new paradigms through partnerships, digital infrastructure, collaborative outreach and coordinated responses.
  • ​Develop​ a custom ​adaptive plan for your organization for emotional and tactical challenges of pandemic impacts in the community.

Target Audience

All leaders of volunteers and executive teams with organizations that engage in mission-impact service with their communities.


March 23, 2022


9:45am – 10:45am PST