22NTC Session: Program
Learning Management Systems (LMS): Creating Desired Outcomes
Submitted by: Peter Petrik


An outcome is the desired change in an individual’s knowledge, skills, attitude, values, preferences, or behavior.

Every nonprofit organization has the need to produce outcomes through the successful use of learning programs and systems. Regardless of the purpose or the audience, successful learning programs will implement a core set of industry-recognized concepts and processes.

By measuring, documenting, evaluating, and assessing a learning system’s outcomes, an organization can improve their system and, most importantly, prove the value of their work. All organizations need to be able to document and prove their effectiveness to attract funding.

This session will describe the core principles and processes of any learning system, teach you the industry recognized concepts, and help you to recognize the importance of planning, creating, and documenting learning outcomes. By understanding these processes, your organization will be able to begin planning and creating your desired outcomes, including:

  • The goals, or desired outcomes
  • The plan, or program
  • Intervention, or the presentation of information or content
  • Tracking, or the documentation of learning interactions
  • Testing
  • Evaluation, or analysis and reporting
  • Outcomes assessment, or the discovery of what you don’t know

All successful learning programs, whether they be in-classroom or using online learning tools, adhere to several core fundamental concepts and processes. Understanding these fundamental principles will help your organization’s learning and teaching goals, both internally with volunteers and employees, and externally to your constituents.

Session Type




Wilson B


March 24, 2017


10:30am – 12:00pm

CFRE Credits


Collaborative Notes

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