21NTC Session
Digital Inclusion

Intentional Facilitation Choices: Creating Online Meetings for All to Enjoy


In this past year, we have all (hopefully!) gained comfort and skill conducting and facilitating online meetings. Now it’s time to take things to the next level! This session will provide a variety of ideas, considerations, and techniques to make your digital facilitation more equitable, accessible, inclusive, and interactive.

Session Type

60 minute session

Learning Outcomes

  • Navigate solutions regarding inclusion and power dynamics when facilitating online meetings.
  • Explore how to handle accessibility concerns for online meetings.
  • Experience techniques to increase engagement in online meetings.

Target Audience

Facilitators who manage and facilitate online meetings


Cindy Leonard


Cindy Leonard Consulting

Cindy Leonard has devoted over 20 years working in and with nonprofit organizations, and has served on numerous boards and committees, in various volunteer capacities, and as a consultant, a trainer, an executive director, a program manager, and an IT director. Prior to this, Cindy worked for a variety of small businesses and large corporations for 10 years, mostly in management capacities.

Cindy’s consulting services are wide-ranging and encompass the many areas of knowledge gained through 3+ decades of work and college education. Cindy is comfortable working at 50,000 feet or 100 feet and is able to switch between big picture to fine details with ease.

An experienced speaker and trainer with a highly engaging, interactive style, Cindy has successfully worked with groups as small as 10 and as large as 200 on a wide variety of topics. Cindy has presented and trained at over 100 conferences and classes, including conferences by Pennsylvania Association of Nonprofit Organizations, Nonprofit Technology Network, Nonprofits LEAD, Alliance for Nonprofit Management, Association of Fundraising Professionals of Western Pennsylvania, and Pennsylvania Library Association.

Cindy holds a Bachelor of Science in Computer Science, a Master of Business Administration, and a Master of Education in Instructional Design, all from Seton Hill University.

Raised in Blairsville and Derry Township, Cindy has had a lifelong love affair with the Laurel Highlands, and currently resides in Youngwood (35 miles east of Pittsburgh, Pennsylvania) with husband Rob, a handful of very spoiled felines, and one very large dog.

Jeanne Allen

Board Member NCTech4Good


Jeanne volunteers as an organizer for NCTech4Good as well as a board member. In her other life, she is an instructor in the Duke University Nonprofit Management program, a facilitator of online and F2F nonprofit meetings, and an expert on Nonprofit Board Development. Some of her fondest inspiration has come from attending and being at NTC’s in thte last few years. During COVID, she’s spent a lot of time learning from other folks about techniques and activities to create great online meetings.

John Kenyon


John Kenyon Consulting

JOHN KENYON is a nationally recognized authority on nonprofit technology and communications. He is an educator and consultant who’s worked exclusively with nonprofits for over 20 years providing advice, teaching seminars and writing articles. John is an adjunct professor at the University of San Francisco and Sonoma State University. Since 2017, he has been on the annual Top Nonprofit IT Influencers list by BizTech Magazine. John has been a featured speaker across the US, England, Australia and online, including as faculty for the Alliance for Strong Families & Communities’ Executive Leadership Institute, Australia’s Connecting Up and the Stanford Social Innovation Review’s Nonprofit Management Institute. www.johnkenyon.org

Griffen Castillo

Racial Justice Fellow

Oakland Unified School District

Hailing from Oakland California, Griffen Castillo is working to radically transform the Oakland Unified School District. They are currently a fellow at the Office of Equity for the Asian Pacific Islander Student Achievement program and a Coach with the Tobacco Use Prevention and Education (TUPE) program.

They seek to inspire our young people to become champions for the community and advocate for equitable, culturally responsive learning environments by using restorative justice circles to inspire leadership in our youth and catalyze radical change internally, interpersonally, and systemically.



March 25, 2021


8:30am – 9:30am