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20NTC Session

Improv Saves the Nonprofit: Boosting Culture & Team Creativity


Fear. Anxiety. Insecurity. These are common barriers leaders face when trying to inspire teams to great creativity. If you’ve ever seen a great an improv ensemble work and wonder whether their creative “flow” is learnable — the answer is yes! Confidence, creativity, and supportive collaboration are what make improv succeed on stage. They’re also what make teams succeed within the workplace. Join three Washington Improv Theater ( community members for an exciting, hands-on session to teach the ideas and techniques that fuel successful improv. You’ll be able to return to work and lead your teams to work together in exciting and productive ways. Plus, you’ll get to play and laugh with your NTC20 colleagues — what could be better than that!?

Learning Outcomes

  • Learn common challenges within organizations that stand in the way of great creative collaboration.
  • Learn techniques for better listening and empathy, awareness of nonverbal dynamics, and confidence among your team.
  • Learn improv activities that you can use as ice breakers, creative warm-ups, and spark sessions with your team.

Target Audience

Organizational and team leaders who want to improve confidence, creativity, and supportive collaboration within their workplace.


Krystal Ramseur

Chief Administrative Officer


Experienced Finance And Operations professional with a demonstrated history of working in the nonprofit management industry. Skilled in strategic planning, visioning, budgeting, project management and public speaking. Krystal’s second career is as an improv performer and teacher at Washington Improv Theater

Graziella Jackson

Partner & CEO


Graziella Jackson is partner and CEO of Echo&Co, a creative company and B Corp™ that improves the way people build relationships with and through technology. Echo&Co works with organizations in the public and social sectors to use storytelling, culture-building, human-centered design, and inclusive technology to transform how they engage audiences on and offline. As a woman and Latinx small-business owner and tech leader, Graziella is an advocate for equity and inclusion in business and technology.

Graziella has a background in brand strategy, human-centered design and innovation, information design, and the arts. She’s worked in the public and social sectors for 15 years as well as in the private sector, leading customer experience strategy for Fortune 500 companies. Her heart is in design innovation for social and environmental justice, and she has led experience design programs with AARP, ASPCA, Climate Reality Project, Free Press, Greenpeace, NRDC, Museum of Fine Arts Boston, Newseum, The George Washington University, The Wilderness Society, and others.

In addition to her work with Echo&Co, Graziella is a Latinx playwright in her native Washington, D.C. Her plays have been produced or read by The Writer’s Center in Bethesda, Md., and Keegan Theatre, Theater J, Capital Fringe Festival, Source Festival, Rorschach Theatre, Word Dance Theatre, and The Playwright’s Forum in Washington, D.C. She is a member of the Dramatists Guild of America. In 2015, 2016, and 2017, she had works produced for the One Minute Play Festival (1MPF) at Round House Theatre in Bethesda, Md. Her plays focus on intimate exploration of human relationships and social justice issues ranging from racial and gender equity to gun violence to systems of structural oppression.

Graziella is board vice chair of the Washington Improv Theater (WIT) and loves bringing the creative power of improv to the nonprofit community. She also is an advocate for protecting human rights and strengthening civil society through technology and serves on the boards of United for Iran and the Center for Digital Resilience.

Ehmonie Hainey

Marketing and Communications Strategist


Ehmonie is a marketing and communications strategist at Echo&Co, where she leads the agency’s communications and messaging, marketing and brand management, and business development functions.

Ehmonie is a seasoned marketing, communications, and public relations professional with over 15 years of experience in the financial services, entertainment (cable TV, radio and film), tech, and nonprofit sectors. She has worked on myriad integrated digital marketing and social media campaigns, launched new products and platforms, and developed and executed strategic communications plans and programs. Prior to that, Ehmonie was a research scientist, with a focus on T-cell activation and cancer immunology.

Ehmonie earned a Master of Business Administration degree in marketing & entrepreneurship, and a Master of Science degree in media management, both from Syracuse University. She also holds a Bachelor of Science degree in natural science from the University of Pittsburgh.

Ehmonie sits on the board of Washington Improv Theater (WIT) as executive secretary and former chair of the marketing and space exploration committees. In her spare time, she regularly performs comedic improv and standup comedy throughout the DMV area.





March 25, 2020


10:30am – 11:45am



Collaborative Notes

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Session Evaluation

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