22NTC Session: IT
How Tech teams and Fundraising teams can partner for success
Submitted by: Alice Hendricks | Cause Craft Consulting


New and advanced fundraising and marketing tools need a prize team of highly-skilled technical and business subject matter experts, spanning multiple departments to support them. From procurement to long term support, how IT/Operations and Fundraising departments collaborate and work together often determine the success of technology transformations in nonprofits.

Often these two teams have competing goals: responsibility for integration, security, and stability of the platforms often lives in IT departments, while in the Fundraising team –  the need for speed, flexibility, and rapid adoption of new modules, tools or tech-supported strategies is essential to hit fundraising goals.

Friction between teams can make or break projects, work relationships, and ultimately, impact the dollars raised.

Hear from a panel of fundraisers, marketers, and technologists in both Development and IT departments from ASPCA, Wildlife Conservation Society, and Share Our Strength/No Kid Hungry on how they “formed, stormed, normed, and performed” across departments to fundraising success.

Session Type

60 minute session

Learning Outcomes

  • Understand the competing priorities for IT and Development - often security for IT, and speed and flexibility for fundraising staff
  • see how organizations have structured their teams to address these issues, resolve conflict and work better together
  • learn process, governance and decision making models to support better teamwork

Target Audience

IT staff who support and Fundraising dept staff who use the tech needed for Fundraising (CRM, CMS, ESPs, Digital tools)


March 25, 2021


9:45am – 10:45am PST