So often organizations fall behind on technical innovation or continue using systems that aren’t serving them because of the challenges with cross-department collaboration.
In this session, we’ll review the language, process and framework that’s most effective for driving innovative decisions and investments forward – especially between the fundraising, communications and IT departments. The collaboration of these teams’ expertise can lead to prudent and thoughtful decisions, but requires highly effective communication to remain efficient and agile when it comes to technology.
We’ll apply these concepts to real world examples like selecting a new CRM, event management platform or stewardship tool.
Session Type30 minute session
- Learn how to gather cross-department technical priorities for new software discovery, comparison and evaluation
- Bridge the language gap between more technical staff and less-technical staff closer to the impact of new tools
- Provide a framework for software decision making that is transparent, efficient and equitable