22NTC Session: IT
Giving Your Membership Program’s Database Wings to Fly
Submitted by: Sally Heaven | Raise Heck


Are you using a database to manage your membership program, and wondering why it’s so hard to manage your members? Maybe your software system wasn’t originally built for managing membership, and you’ve been doing workarounds to make it fit. The thing about workarounds is that they grow up around systems that don’t quite do everything you need them to, and they have staying power. They also take up a lot more of your staff’s time. By seeking, choosing and using a system that was built to manage membership, you can save time and frustration. How do you find the right system? Sometimes you partner with experts. Come hear how the International African American Museum, supported by CCAH and Raise HECK, found the membership management system of their dreams!

Session Type

60 minute session

Learning Outcomes

  • Evaluate whether your current membership management software system is serving your needs
  • Make a list of requirements for new software to support your membership program
  • Seek, evaluate and choose a new membership software management program

Target Audience

Decision makers for software selection to support membership programs


March 25, 2022


10:00am – 11:00am PST